Customer Reviews for Sierra Cycle
(U-Haul Neighborhood Dealer)

305 reviews

2335 E Main St   Quincy, CA 95971

(530) 927-5077

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(530) 927-5077

2335 E Main St
Quincy, CA 95971

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everyone at Sierra Cycle is friendly and knowledgeable about what their customers want. No stress. They take the time to help you and make sure you have what you need. It's my favorite place to rent Uhaul! Thank you, guys!

ANNE J. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Marian H. 
Rating:
5.0

Customer did not leave a comment.

randy N. 
Rating:
5.0

Try not to change pickup time at the last moment.

Stephen W. 
Rating:
5.0

Customer did not leave a comment.

Calvin M. 
Rating:
5.0

Customer did not leave a comment.

Larissa A. 
Rating:
1.0

The staff, Mike in particular, were very helpful in making this a smooth move for me, Thanks to one and all.

sussan P. 
Rating:
5.0

Nothing..customer service was great, Mike was friendly and very helpful!!

rick M. 
Rating:
5.0

Customer did not leave a comment.

dave J. 
Rating:
5.0

They went out of their way to accommodate me. My favorite Uhaul place. Thanks Andy!

SANDRAALICE C. 
Rating:
5.0

Rural and very different from my usual location in San Rafael, CA but very helpful and great customer service.

Michael S. 
Rating:
5.0

Mike was friendly and helpful. He was patient despite their payment terminal being down on a busy day prior to a 3-day weekend. Excellent customer service.

WENDY H. 
Rating:
5.0

Customer did not leave a comment.

Daryl H. 
Rating:
5.0

The employees are friendly, very helpful and well informed of their products and services. Their store is clean and well stocked.

Mike W. 
Rating:
5.0

Customer did not leave a comment.

Celine S. 
Rating:
5.0

Great service

William L. 
Rating:
1.0

Have a selection of the vehicles/products. The only reason I was able to rent a vehicle is because I agreed to the size and price of the one being turned in that morning

Sandra R. 
Rating:
5.0

Michael, the person who helped us with the trailer had the best customer service I have received in a very long time. He was polite, friendly, efficient and got us all set up with the trailer! Michael is an asset to any company.

Patricia W. 
Rating:
4.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

mike C. 
Rating:
5.0

Customer did not leave a comment.

Susan V. 
Rating:
3.0

Customer did not leave a comment.

Daran M. 
Rating:
5.0

Customer did not leave a comment.

Alfonso E. 
Rating:
5.0

Quick checkout compared to what I have experiance in the past. Maybe wou have replaced your neanthrothol computer system in the past two years...

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

Customer did not leave a comment.

Darin A. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
5.0

Returning my u-haul rental trailer couldn't have been easier. The staff was extremely helpful and friendly. I would recommend this location to anybody

Randy K. 
Rating:
5.0

Customer did not leave a comment.

Juanita L. 
Rating:
5.0

Customer did not leave a comment.

LEE L. 
Rating:
5.0

Customer did not leave a comment.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

Suzie G. 
Rating:
1.0

Given trailer with non functional tail lights and not checked

GORDON P. 
Rating:
5.0

Agent went above and beyond to get us the correct van and trailer.

DONALD L. 
Rating:
5.0

Customer did not leave a comment.

Jared K. 
Rating:
5.0

Very helpful

GERALD L. 
Rating:
5.0

Customer did not leave a comment.

ELENTINA O. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

deb H. 
Rating:
5.0

The folks here have always been nice and helpful. The extra long drive to Colusa/Lotus was the only issue about renting this Tow Dolly. Thank you for having the feedback. I would have taken the tow dolly down to Chico to drop it off, only it would have been on Monday and not - Friday, where I dropped it off in Quincy, Ca. I got an email requesting that I drop it off in Chico, Ca.

David W. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY O. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY F. 
Rating:
4.0

Customer did not leave a comment.

Stephen T. 
Rating:
5.0

Customer did not leave a comment.

LEAF V. 
Rating:
5.0

The online stuff was confusing.

JAMES N. 
Rating:
5.0

Mike made it very easy and streamlined to get checked out and set up. He hooked up and disconnected the trailer for me and was communicative and flexible throughout the process. Thank you!

Hannah B. 
Rating:
5.0

It really couldn't have worked out better. The gentleman that helped me was doing so without working internet, through no fault of him or Sierra Cycle, and handled the advertising like a pro.

REX C. 
Rating:
3.0

Same as above. Improve your online reservation tool.

ALFRED E. 
Rating:
1.0

Was guaranteed the trailer I reserved and even called to be sure it was there but it wasn't. Had to rent a giant truck and was charged for mileage and days I didn't drive. HORRIBLE experience!

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

AKEREI L A. 
Rating:
5.0

Sierra Cycle guys are terrific. They are superior in customer service and helpfulness. We appreciate Andy and his whole shop and crew! Thanks guys, as always.

ANNE J. 
Rating:
5.0

My rental advisor Mike at Sierra Cycle was great. I appreciate the help he provided and the fast professional service.

MICHAEL Y. 
Rating:
5.0

The owner of Sierra Cycle went above and beyond to help. Very honest guy.

GERALD M. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

Leslie A. 
Rating:
1.0

Uhaul charge me $472.79 for only 2 day rental and plus we had to fill up the Gas tank that was another $100.00 total of $572.79. For only 2 days of moving that is ridiculous. I would never again do business with Uhaul again.

javier G. 
Rating:
5.0

Customer did not leave a comment.

Teresa J. 
Rating:
5.0

Nothing. They were great!

Lisa B. 
Rating:
5.0

Don't try and change the dropoff location to 80 miles out of the way in the middle of a move.

Ryan C. 
Rating:
5.0

Friendly, helpful staff...

John R. 
Rating:
5.0

Customer did not leave a comment.

THERESA D. 
Rating:
5.0

Andy was very helpful.

Ted L. 
Rating:
5.0

Customer did not leave a comment.

LOREN L. 
Rating:
1.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

They went above and beyond!

James D. 
Rating:
5.0

These guys here in Quincy sure know how to treat a person or a customer thanks Sierra cycles

RALPH C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Folks are friendly and welcoming, trailer was there and renew tires were put on because they were needed before my use, check out and in was seamless, easy and guick!

BRYAN D. 
Rating:
5.0

Great place. Great service.

James H. 
Rating:
5.0

Great person to work with and that would be Andy.

Joe S. 
Rating:
5.0

Great people and customer service. I plan on using them again. Thanks

TIMOTHY GERALD S. 
Rating:
5.0

Customer did not leave a comment.

RYAN P. 
Rating:
4.0

Customer did not leave a comment.

DANA T. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

I did not get any help unhooking the trailer. I had not done it myself before, I was able to do it but it was not easy.

Susan L. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

CATHERINE A. 
Rating:
5.0

Andy and his team are the very best! Thank you!

VERONICA J. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
4.0

Customer did not leave a comment.

BRIAN M. 
Rating:
3.0

I will be getting my own equipment from here on out. The original reservation was guarenteed then rented out from under me by the lake taho location. Cost me double because of that. Will probably not rent from uhaul again due to that.

KALE B. 
Rating:
5.0

Customer did not leave a comment.

VONNIE JO C. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Customer did not leave a comment.

HEATHER L. 
Rating:
5.0

Nothing, the store is clean, full of moving supplies, courteous, and fast.

Daniel H. 
Rating:
1.0

Customer did not leave a comment.

Edward T. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
3.0

None

LARRY B. 
Rating:
5.0

Customer did not leave a comment.

Daryl H. 
Rating:
5.0

Customer did not leave a comment.

Rory R. 
Rating:
5.0

Nothing

Brendan M. 
Rating:
5.0

Customer did not leave a comment.

AMY L. 
Rating:
5.0

Great experience all around!

Lori B. 
Rating:
5.0

Customer did not leave a comment.

Stephanie H. 
Rating:
5.0

Customer did not leave a comment.

TANNER D. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
3.0

I brought back my truck a day early and as I walked through adore the Woman at the counter was on the phone with a customer saying “ You were in like a 26 foot truck just pulled in “ yet I was not reimbursed fully for my day and the truck was rented out to another customer for that day . Not happy about a thousand dollar two day rental , They helped me out a little With my missing blankets , Other than that the woman at the counter was kind but kind doesn't pay bills . Lord knows we are all doing the best we can these days So I will give them a break . I would recommend just don't bring your truck back early do a dump run

Gale B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top