Customer Reviews for Sign Pro Of Western Kentucky

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sign Pro Of Western Kentucky

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TERRI B.
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Customer did not leave a comment.

evan R.
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dennis A.
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Check in App would not accept 'Locator ' so unable to complete U Haul check in after hours. Price for equipment is acceptable, and reasonable. I am pleased with U Haul

Joshua E.
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No blankets no appliance dolly, on phone for over hour to try and get paid for items. Truck has seen better days almost no area that has not been damaged. Ended up have to drive to another location to get the items that were not in truck

Jateika B.
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I put the gas back on full and still was charged 3 gallons !!!

Mason C.
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Customer did not leave a comment.

DOUGLAS C.
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They were very accomadating for our situation.

Sharon A.
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MARRIANE C.
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I received great customer service and no problems with renting and returning the uHaul ! I will highly recommend.

Diana S.
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Cecelia W.
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Karen F.
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Great service

Lane W.
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Wash the equipment make sure it is in good working order and sound for travel

Thomas M.
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Customer did not leave a comment.

Tamikio H.
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Me Charley was very helpful and friendly not to mention humorous. Thank you

Lisa H.
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Lisa H.
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Great experience! Charlie is a super nice guy and made my truck rental really easy. Thank you! ?? Lisa Hughes

SAM R.
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Jack L.
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MICHAEL O.
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Great customer service experience!!

James F.
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The lot was small and had tv's piled up in front of the office so you couldn't pull thru

Dan R.
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Customer did not leave a comment.

James H.
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The place houses multiple businesses and keeps customers waiting for both pickup and delivery

James S.
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David K.
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Billy P.
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Made it very easy to return. Thank you!

TRAVIS P.
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CALVIN P.
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Michael T.
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Annette P.
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The folks that work at this location, especially a gentleman by the name Charlie, were absolutely wonderful! He was very knowledgeable, answered all my questions and concerns, was very kind, polite, and patient. I was very impressed and pleasantly surprised after returning the truck, to receive a phonecall from Charlie to ask if everything went well. That is incredable customer service! I wish everyone was as thoughtful in doing their job. He even stayed on site so my driver could come get his phone that he mistakenly left in the cab. I will definitely recommend this location to everyone I know.

carry S.
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chris W.
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Tim E.
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Paul W.
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I was charged for a larger size truck that I ordered but got a smaller size. I reserved a dolly and when I arrived was told they didn't have one. The man said it was good I arrived early because I got the last truck. The next person was about to arrive to discover their reservation gone. Terrible location. I hope I can an alternative from Uhaul next time.

Shaun U.
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john G.
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ronnell M.
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Alfred D.
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Daryl A.
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Just be honest or at least give proper information!!

Barbara K.
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Customer did not leave a comment.

Latunya H.
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No one was there dropped off same day 02-15-2020

Tawanna H.
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Please take my guy some dollies!!! Only thing I wasn't able to load and move was my appliances. Overall I received excellent service!!

Nathan R.
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The individual I rented it from was great! Very fun man to talk to. The truck was rather old and worn out. It jerked a lot and the engine light was on. The roof leaked water when it rained and I could not refill the fuel because the filler neck hose was destroyed.

shatikia B.
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Customer did not leave a comment.

MIKE S.
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Very small and crowded lot. No where to pull into to unhook trailer. Has way too many trucks and trailers for the size of the lot. Everything is just clustered and crammed in. Muddy, gravel and grass drive.

Lucas H.
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We didn't have equipment we paid for. He told us he's had trucks and equipment stolen and that's why he didn't have it for us.

Chris C.
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Customer did not leave a comment.

Dawn S.
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Great customer service. He was very friendly and helpful. Answered all of our questions. Will definently use him again if we need another truck rental.

Dayna H.
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Power Steering was rough

Charles C.
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Customer did not leave a comment.

Marvin R.
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A big stack of pads had to be removed from the truck and the truck had to be swept out.

MICHEAL S.
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Joyce B.
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Jim G.
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Excellent service and my “go to guy” for truck and trailer rental.

Aaron W.
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This was location was awesome but was not the location I reserved. I had to drive 30 miles out of my way to get the correct equipment. U Haul could do better at guaranteeing equipment is available as promised or communicating with customers. Once again, this is to U Haul corporate and the Tennessee Tire location rather than the actual pickup location.

BEN G.
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Customer did not leave a comment.

Kelsey C.
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Need assistance getting my refund back from my purchase.

Johnathan F.
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Billy R.
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Great team!

Randy T.
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Jason H.
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jonathan E.
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Charlie, is always professional and does a great job. I always enjoy working with him.

Jennifer B.
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Make sure the uhaul's air is working, for one.

Natasha H.
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Customer did not leave a comment.

Clarence G.
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Great experience

james F.
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Dosnt have all the equipment dollies

Davis M.
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joyce F.
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Great service

Mason C.
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Customer did not leave a comment.

Amanda M.
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The guy was nice / trying to be nice, but too friendly. Hugged me and kissed my neck without permission, also his location is cluttered and hard to walk into with all the stuff. The rental process went fine and he seemed knowledgeable but I will NOT be returning to this location for sure

Lorie T.
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Customer did not leave a comment.

Harold C.
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Nothing

Bryan P.
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William L.
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Jennifer R.
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Todd T.
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Doug N.
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Charlie was very helpful and explained the insurance option which there was no incentive for him to do so, and there was no obligation for me to purchase, but I thought it was a good idea. The hook up and inspection was a breeze and I was on my way. The 6x12 was a perfect size for us and it handled great on the road.

Jeffrey B.
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Customer did not leave a comment.

Adam F.
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Sean C.
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Awesome customer service, saved a truck for me and was the absolute easiest rental experience I've ever had when renting a uhaul.

Griffith W.
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Customer did not leave a comment.

Jacob E.
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Matthew B.
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I called ahead and was able to do an overnight drop off with my 4X8 trailer.

Penny C.
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Customer did not leave a comment.

Steve B.
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joseph U.
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Todd T.
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Kelvin N.
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Was supposed to pick up via Smartphone... but could not (could not connect). Had to work it out with a very friendly gentleman inside. Took a little longer, but overall not too bad.

DONNIE C.
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Tony P.
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No problems at all. Very fast and easy.

Stephen C.
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DAN K.
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Great experience!

Sharon S.
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Customer did not leave a comment.

Christa F.
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Not a thing

RICHARD C.
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Same very friendly very Curtis Berry professional could not ask for better

Tiara S.
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Customer did not leave a comment.

tina W.
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jennifer M.
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Mike S.
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Nothing. Great operator.

Russell M.
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Very helpful, friendly, and kind staff. Would use this location again, and refer to friends

No reviews have been submitted for this location.

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