We received only 11 moving blankets instead of 12. Hopefully I won't be charged for the missing moving blanket. The person who did the check in was very cordial and very helpful.Ken H.
Customer Reviews for Silo Mini Storage
(U-Haul Neighborhood Dealer)
Ceres, CA 95307
Services at this Location:
- Monday - Wednesday:
9 am - 1 pm / 2 pm - 5 pm
- Thursday - Saturday:
9 am - 5 pm
Special Operating Hours
- 9/22/2021: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KAREN A.
Great customer service!!!JIM C.
Customer did not leave a comment.JACKIE S.
They lady was a really wonderful person and best service provided everJUAN M.
Chris was great!Steve K.
Have more trucks at this locationJEREMY F.
The staff were very helpful and friendly. They insisted on helping me adjust the seat and side view mirrors. The facility was easy to get in and out of. The truck was clean, in good working order, the AC and radio both worked well (I have rented trucks where the AC was broken, not fun). A good experience, I will use them again if the need arises.Tina A.
Customer did not leave a comment.FRANCISCO JAVIER J.
Customer did not leave a comment.DINO R.
They were very friendly and courteous.NORMA V.
Customer did not leave a comment.George R.
Customer did not leave a comment.AMY K.
Very satisfied.Alan Y.
Customer did not leave a comment.Agustin H.
Customer service was great! Just was concerned about the low tire pressure sensor being on when I got in the truck. But still good for business.JOQUITA B.
Customer did not leave a comment.xiong V.
Customer did not leave a comment.MARINA M.
If you require customers to wear a mask which I agree then your service folks should wear one tooJose F.
Equipment is clean but not well maintenance Break squishy and sickie, steeling wheel jumping while drivingBoune K.
Your online services were very difficult and disappointing. Checking in took 20 minutes for the simple steps due to the â€œsystemâ€ not accepting my zip code and drop off would not allow me to complete the online process due to something with the location being on on my device. I spent over 30 minutes when I had someone waiting for me going through the directed steps over and over and my â€œlocationâ€ was never accepted and I was NOT able to complete my return online. Very disappointing and it seemed as if you just wanted the extra 20 bucks for not completing the check in online when it was impossible to do. Who wants to spend the time at the end of a move having to deal with the headache of checking in the vehicle. Dissatisfied completely with your online process.Mary C.
The website worked great and so did the in person service. We were completely pleased.Gary H.
Customer did not leave a comment.DANIEL B.
Everyone so helpful and friendly! Excellent experienceSHARMAINE W.
Customer did not leave a comment.FRANCISCO R.
I was totally satisfied Chris and Lynn at silo mini storage should be eligible for a raiseDarrell S.
Put up bigger signs location was a little difficult to findRONALD M.
Customer did not leave a comment.ROBERT R.
Everything was perfect from the receptionist to the equipment we rentedLIONEL A.
The only problem I had was trying to submit my return on line. The UHAUL portal did not recognize my location and I had to return the following morning in person. Agent was very pleasant and professional.Dulcy H.
Customer did not leave a comment.Laura K.
Staff was fantastic. Clean truck.JEFFREY C.
Customer did not leave a comment.Ahmed S.
Thanks again definitely be backJESSIE M.
Customer did not leave a comment.CECILIA Y.
Very reasonable rates and they keep a close eye on the RVs.Stan and Cheryl R. | Overall Experience
This was our first time renting from this location and it is the only location we'd like to rent from in the future! Chris assisted us and was absolutely amazing. The best service we've experienced renting a truck. Chris was extremely helpful, informative, nice, relatable... awesome experience. Moving is a stressful time, so not having to deal with issues while renting a truck is a blessing. It was quick and painless. Thank you! I would definitely recommend this location to all.JOSHUA G.
Excellent Service! Easy to drop off after hours definitely recommend!Julio D.
Great service. He was inundated with people all at once, and he worked through them all really well, patient, friendly and very efficient! Great service, thank you!!Brandon K.
Chris is AWESOME!! We were running late to pick up the truck so we called and he was so helpful and nice telling us its okay. We REALLY needed to pick up the truck on Saturday to move the rest of our home and he saved the day by allowing us to pick it up later than originally planned. Thank You so much Chris for your exceptional support and service.Bryana J.
Customer did not leave a comment.Brenda M.
I was sent to 1736 Herndon RD. Modesto,Ca. on a Monday 28th of September 2020. Only to learn they were not open for business, then I called customers services @ U-Haul, to be sent further away with mileage being 79cent a mile. I felt they could have got it right the first time. Extra miles, more cost to me. No value as a consumer. Robbery, at gun point. Pure robbery.kal M.
The team at this location was very professional and more importantly, very accommodating. I really appreciate the amazing customer service they provided throughout my move.Edward B.
Wonderful experience picking up, truly helpful staffJenny N.
Customer did not leave a comment.Manuel R.
Customer did not leave a comment.Max F.
Customer did not leave a comment.kelly D.
Customer did not leave a comment.Jimmy D.
Customer did not leave a comment.Rose G.
The trailer did not have a kickstand, but other than that everything was Awesome!JOAO B.
Great customer service. They were very friendly and helpful with all questions. Best uhaul I have ever been at. No need to improve anything.Virginia S.
Customer did not leave a comment.Ryan S.
Great thanks!Ramon T.
Customer did not leave a comment.Cynthia D.
Customer did not leave a comment.Cory D.
Customer did not leave a comment.Tanya L.
So much better than my last u-haul experience,keep up the good work!Ricky T.
Dont do the 24/7 live. And go to a location that has someone at the pick up drop off the website was acting up and didn't read my location correctly and failed to let me upload my pics so now I have to wait till I can have someone physically look at the truck to get any deposit backDebbie E.
They are awesome here! The guy that helped me was super cool. You get in and out.Nary C.
First time and it was a positive experienceelisa M.
I can't remember her name but the woman at the counter was so friendly. She made the process seamless. Thank you!Jarod K.
Customer did not leave a comment.Hardip N.
Excellent customer service!James N.
the vehicle had a gas leak. Gas leaked while pumping gas, endangering my family's lives. The branch acted indifferent when the vehicle was returned.Sherry G.
Customer did not leave a comment.Andy M.
Customer did not leave a comment.GAIL F.
Customer did not leave a comment.Sean W.
Customer did not leave a comment.Ron R.
Customer did not leave a comment.esteban D.
Customer did not leave a comment.Janet L.
Customer did not leave a comment.joey V.
Everything was great! It was my first time renting a U-Haul the employee answers all my questions and provide me with all the help I need it.Antonio G.
Customer did not leave a comment.James S.
Customer did not leave a comment.Gordon M.
This was my second time renting from this location and was very happy again. I would rent again and would refer someone who asks. Thank you!Corbin M.
Staff super friendly!Ann H.
i havent received my refund??Rosario A.
Very friendly staff and would rent again. Thank you!Corbin M.
Nothing all was great.Sieglinde K.
Customer did not leave a comment.Alicia S.
Very efficient and employees seemed genuinely interested in meeting my needs and being helpful in any way possible.John H.
Customer did not leave a comment.Shari P.
Customer did not leave a comment.joey V.
Customer did not leave a comment.Juli D.
Very helpfuljeff W.
Chris and team were very helpful, professional and courteous.tony P.
Super nice and friendly staff!Renee D.
More equipment on site. Did not have a dolly.Fredrick V.
Customer did not leave a comment.Heidi G.
Employees were nice.Good location.MARTIN P.
Process went very well thank youMichael S.
Silo was the best. Great customer service and extremely helpful. The man that helped me was amazing!!!!Chazelle L.
Customer did not leave a comment.jose R.
Great team working here. They were very helpful.Tasha S.
Uhaul completed messed up with me. I wanted to reserve a uhaul in Oakdale so that is what I picked. Come to find out they send me to Ceres. I got to Ceres and my reservation had been cancelled they had NO available trucks. I used Uhaul twice this weekend and had to chase my tail at both. Horrible experience!! No referral from me.James C.
Fast, friendly and efficient service!Lianne S.
Customer did not leave a comment.Larry S.
Customer did not leave a comment.sukhmander B.
Customer did not leave a comment.Marissa K.
Customer did not leave a comment.David B.