Your online services were very difficult and disappointing. Checking in took 20 minutes for the simple steps due to the â€œsystemâ€ not accepting my zip code and drop off would not allow me to complete the online process due to something with the location being on on my device. I spent over 30 minutes when I had someone waiting for me going through the directed steps over and over and my â€œlocationâ€ was never accepted and I was NOT able to complete my return online. Very disappointing and it seemed as if you just wanted the extra 20 bucks for not completing the check in online when it was impossible to do. Who wants to spend the time at the end of a move having to deal with the headache of checking in the vehicle. Dissatisfied completely with your online process.Mary C.
Moving Truck Rental in Ceres, CA at Silo Mini Storage
(U-Haul Neighborhood Dealer)
Ceres, CA 95307
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: Closed
Special Operating Hours
- 4/27/2021: 11:00 am - 5:00 pm
- 4/28/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Ceres, CA 95307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The website worked great and so did the in person service. We were completely pleased.Gary H.
Everyone so helpful and friendly! Excellent experienceSHARMAINE W.
I was totally satisfied Chris and Lynn at silo mini storage should be eligible for a raiseDarrell S.
Put up bigger signs location was a little difficult to findRONALD M.
Everything was perfect from the receptionist to the equipment we rentedLIONEL A.
The only problem I had was trying to submit my return on line. The UHAUL portal did not recognize my location and I had to return the following morning in person. Agent was very pleasant and professional.Dulcy H.
Staff was fantastic. Clean truck.JEFFREY C.
Thanks again definitely be backJESSIE M.
This was our first time renting from this location and it is the only location we'd like to rent from in the future! Chris assisted us and was absolutely amazing. The best service we've experienced renting a truck. Chris was extremely helpful, informative, nice, relatable... awesome experience. Moving is a stressful time, so not having to deal with issues while renting a truck is a blessing. It was quick and painless. Thank you! I would definitely recommend this location to all.JOSHUA G.
Excellent Service! Easy to drop off after hours definitely recommend!Julio D.
Great service. He was inundated with people all at once, and he worked through them all really well, patient, friendly and very efficient! Great service, thank you!!Brandon K.
Chris is AWESOME!! We were running late to pick up the truck so we called and he was so helpful and nice telling us its okay. We REALLY needed to pick up the truck on Saturday to move the rest of our home and he saved the day by allowing us to pick it up later than originally planned. Thank You so much Chris for your exceptional support and service.Bryana J.
I was sent to 1736 Herndon RD. Modesto,Ca. on a Monday 28th of September 2020. Only to learn they were not open for business, then I called customers services @ U-Haul, to be sent further away with mileage being 79cent a mile. I felt they could have got it right the first time. Extra miles, more cost to me. No value as a consumer. Robbery, at gun point. Pure robbery.kal M.
The team at this location was very professional and more importantly, very accommodating. I really appreciate the amazing customer service they provided throughout my move.Edward B.
Wonderful experience picking up, truly helpful staffJenny N.
The trailer did not have a kickstand, but other than that everything was Awesome!JOAO B.
Great customer service. They were very friendly and helpful with all questions. Best uhaul I have ever been at. No need to improve anything.Virginia S.
Great thanks!Ramon T.
So much better than my last u-haul experience,keep up the good work!Ricky T.
Dont do the 24/7 live. And go to a location that has someone at the pick up drop off the website was acting up and didn't read my location correctly and failed to let me upload my pics so now I have to wait till I can have someone physically look at the truck to get any deposit backDebbie E.
They are awesome here! The guy that helped me was super cool. You get in and out.Nary C.
First time and it was a positive experienceelisa M.
I can't remember her name but the woman at the counter was so friendly. She made the process seamless. Thank you!Jarod K.
Excellent customer service!James N.