There’s nothing to improve. Everything top notch.
MACIEL M
Customer Reviews for Silo Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The office staff are amazing!
EVAN MCustomer service was very well. I give it a 10.
CORINNE RThe gentleman at the front desk was very courteous and efficient.
JIMMY GAlways pleased with this U-Haul location and Ceres I highly recommend them. They’re always helpful and pleasant to work with. I wouldn’t trade it for another location.
OSCAR AU-Haul changed my location to another town which we had to drive to a diff location!! Then actually charged me 2.00$ I went over lol which shoulda been weaved for making me drive to another town to pick up U-Haul and there prices went way up!! And this ain’t for location my review this is for U-Haul company
JAMES SThe initial link to check in the truck was not working properly. The camera for the picture section didn’t work. The staff at Silo was helpful and took the pictures and told me they would load them on their end.
RICARDO ZThe team was awesome. Don't change anything.
JOSE JWe received the best service at this location
SHAREE SEasy and got it done.
Dirk WFast and friendly service. Pick up and drop off were a breeze
ROBERT AThe worker its no there I have to amplag the trailer
Juan GGreat customer service!
Yessica LBe nice
JOSE REverybody at this location was Very Nice and Helpful!
Jeremy RFriendly + knowledgeable service. Keep it up!
BRENT FStaff was very professional and made the end of our journey stress-free, thank you
PETE RChris is a G
GABRIEL BBring trailer to the designated location where you made the reservation. I had to drive 15 miles out of my way.
ANDREA VGreat people at the location were I rented out the truck.
JUAN Nalways professional helpful and courteous, this is always my favorite office to come to #1
OSCAR AGreat customer service!
Shilpan PIt seems that it’s a waste of time to reserve appliance and furniture dollys. This is the second location in 3 days where reserved equipment simply wasn’t available. We had to rent them from Home Depot.
Phillip CIt leaked water into the back ruining boxes and items. It needs a new transmission it was getting stuck very scary and that was in drive.
Bettina MThe pick up was great and service at it. But the phone service and set up was horrendous. They canceled me after I rented the car trailer. They sent me to three cities. They had me scheduled far apart. I could have moved a day earlier if not for the horrible scheduling.
Bettina MGreat experience. Very helpful staff.
Cynthia ENice people..
Sergio NGreat service!!!!!
Teri CGoing to be hard to improve. Everyone involved in my rental was professional
VICTOR GVery helpful and took care of what I needed.
ART OWell maintained and good customer service.
Barbars SExcellent service makes you feel a real client. 💯 satisfied with the service of this location compared to other locations I did business with in the past.
Omar AEverybody involved with getting me and receiving the truck Well I can't say enough they just were as perfect as one could hope for Cory in the sanora store is a great man and he deserves something good coming his way for being the good man he is Respect to you Cory from sanora
Micah BGreat Customer Service and very professional and knowledgeable.
Linda LContract given at time of rental had a different drop off location than the app when trying to perform the truck rental return on my phone. Tried chatting customer service and was told I had to drop off at this location, even through I sent a screenshot of the printed contract drop off location I was currently at. Had to drive all the way across town, wasting gas and barely made it in time to avoid an extra day charge. Rediculous.
Brian JExcellent attention and service!
Antonio CGoing in we were helped really well and she was super nice. Felt welcomed and went back for a second time. She recognized us and made it a great experience.
Martha AThe staff there were so kind and helpin
Sonia HNothing, office staff was very pleasant to work with. Made my experience smooth, I will definitely use them again.
Katherine BClean your trucks. Make sure your trucks don’t smell like cigarettes and if they do have them deep cleaned.
Robert BBest business I have ever rented U-Haul equipment from. Excellent customer service. Super friendly people. Would definitely rent something from them again.
RYAN GThe drop box wasn't locked
Luz MReservation pick up and return location was changed 3 times, final location was 40 minutes away from my home!!! Made reservations for a Modesto pick up/return was forced to pick up/ return to Ceres Ca.! Tried to return at local Uhaul but was told it would be over $100 more!! Uhaul should change its name to WeSuck!! Never Again!!
Samuel MThe staff processed my reservation quickly; and patient with all my questions about the truck i rented. They were also very nice.
Silvea REverything was great especially the customer service. Everyone was kind & efficient, and got us on our way quickly!
Rosenda LChris was exceptionally helpful.
Christopher BThe miles are too expensive at $1.09 compared to other stores.
Ivette DStaff was friendly and got me in and out quickly.
Aphisong SStaff was very friendly.
brenda sAttendant was very helpful....
Gerald BVery helpful friendly staff. The lady at the desk was so easy to do business with. The man working there was nice too and even told us about a recycling place that would be closer for us.
rebecca dThe new manager was lies to me! I wanted to rent trailer for 2 days but he didn’t have in KANSAS AVE I asked him if he can reserve some where else for me? He reserved the on at Kinser CERES for me but he only reserved for 6 hours only! When I saw receipt he hand to me then I asked him that I wanted to rent 2 days not 6 hours! He said ok they will rent you for todays. I’m not to confident the way he told me! So, I went to the place lady told me it’s good thing that I stopped by to change reservations otherwise someone else will take it! He seems to be either lazy or don’t care
Boune KVery impressive service
Sergio RNothing at all! The whole experience was excellent. Everyone was so very helpful, friendly, and family oriented. I will definitely recommend them to friends and family in need of renting a truck.
erica gThis location is amazing. The people running it are super friendly and willing to go the extra mile to make sure the customer is taken care of. I will definitely be a returning customer. They are very professional and extremely down to earth. 10 out of 10!
Robert YFriendly and wonderful service! 5 Star
Sherry OCustomer service was excellent. No hassle things done quickly. i will sure return here for my moving needs. thank you
Claudia CNot much the personal I dealt with are very friendly and made my overall experience quite pleasant. Very nice people.
Joseph GVery reasonable rates and they keep a close eye on the RVs.
Stan a | Overall ExperienceInitially we used this storage for our RV and then a 10x10 storage unit also. The staff is friendly and helpful, the facility was always clean and never had an issue in anyway.
ANTHONY G | Overall ExperienceGreat place. Great people.
Philip C | ReservationExcellent customer service.
Privacy R | First ImpressionsGreat customer Service. Very friendly. I would highly recommend this storage facility.
Privacy R | First ImpressionsThe people were very friendly and helpful and they had everything ready when I got there. would definitely recommend
Privacy R | First ImpressionsOur experience at Silo was very smooth, no problems at all. Staff was super friendly. The whole property is clean and well kept. Definitely recommend this facility to anyone!
Privacy R | First Impressions