Jose was awesome and very helpful.
RAUL A
Customer Reviews for Simple Mobile Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that took care of me was super friendly and got me in and out in less than 10 mins. Processed the order, payment etc overall a great experience. He had all the equipment I needed and the truck size I needed
GUILLERMO AExcellent service from the manager, Mr. Jose Nodales. Thank you very much. I highly recommend this location.
BOSCO CCustomer service was exceptional
CARLOS LNothing needed.....
EDUARDO DThe service was friendly and very fast. I went for a 2-wheel dolly and Mr. Jose recommended me to rent the larger one, explaining the advantages for the car I was transporting. I am satisfied with that location and the service of Uhaul.
MANUEL GGreat Service
Alejandro MAc didn't work. Drivers side door did not shut properly.Truck given to me with less than a quarter tank of gas.. worst experience with Uhaul.
THOMAS BEverything went perfect.
KEVIN EEverything good...other day will use again thank u very much
WILLIAMSON ROwner was quite fruendly and helpful but the place inside was a mess. Located in a not very nice area. Truck was clean but extremely bumpy - like no shocks - and noisy. On highway it was fine but noisy. storage needs a vent becuse it was probably 110 inside while we loaded in Miami. Also, Mom’s Attic shelf had alot of water inside which we only saw while hnloading. needs better swals. also, no blankets came with tryck
SEAN FFriendly customer service...
ROBERT LRental and return were an easy process, truck was clean and well maintained. Clerk at front desk was helpful when we went to pick up truck. Definitely good place for all moving rental equipment
ALEXANDER VVehicle was in great condition
ALVARO GBuenos tratos
Jose AQuick and easy keep up the great work and the guy that took care of my reservation was excellent with a great attitude
Jonathan CGreat location, friendly staff. Truacj allways clean
Jesus SPlease stop using third party business to rent truck. They overcharge or double charge for usage. Also the trucks have heavy damage and the truck I used specifically had engine problems. Provider didn't care. He told me one price and then it was another all together.
maurice zGreat staff. Very friendly and helpful. Trucks clean and ready to go. I will always rent from this place
Jesus SI had hoped to pick up my truck at the Dadeland location, but was informed the day before that I had to go to another location approximately 20 minutes away to get my truck. Also, I had hoped to be able to return my unused UHaul boxes when I picked up the truck, but was told that this location could not accept those returns. The man at Simple Mobile Solutions was very friendly, but did not speak very much English. Luckily, I had a Spanish speaker with me, otherwise it might have been a challenging experience.
Betsy TExelente
Loynaz CI received a bill for a remaining charges, but i can’t payit, i don’t not why. How can pay?
Rodolfo MThe process went smoothly. We returned the truck with the same amount of gas it had when we received it, yet we were still charged a $25 fuel fee.
Liosnel PGood really good
arnie mI have rented from this location before and been very happy with the service. BUT Saturday we had a surprise and crisis. MANY thanks to hector ! He was so helpful and patient. We were in a crisis and he helped us right away. We are so grateful! He is a valuable asset!
Stacy MI rent from uhaul on a weekly basis for my company . I always had a great experience getting a clean truck ready to go. However the location i went today was good until i recieved my bill. The uhaul owner added additonal insurance and doubled my mileage. I will be contacting uhaul tomorrow to get this resolved.
Brian DGreat experience
Bruselas CThe manager was amazing very informative and nice
Celina GKeep a friendly clerk at the desk.
Linda TUna excelente explicación precisa
jorge aThe service gentleman was very help full with the entire process.
Felix CI was charged a late fee of 20 dollars for less than 20 minutes. The truck is $29.00. imagine that. I think Uhaul should be more considerate when customer return their trucks.
Tonia HExcelente
Walter THorrible experience
Carlos RVendor was very helpful. There were plenty of trucks ready. Quick and easy.
Sofian D👍🏻
Victor PCustomer service guy was cool...very informative and super positive.
Cindy BGreat customer service. Very friendly, truck’s always clean and ready to go, thank you
Jesus SAfter going to my third location to pick up my truck, this location was unwelcoming, unprofessional and incapable of doing their job professionally. Not only was the truck at only a 1/4 of a tank, but they did not have the equipment I asked for and was promised. Uhaul your standards have dropped and I may go to home depot from now on.
Nathan STodo el proceso fue sencillo.
RAFAEL RHello! Hector was super fantastic! Excellent customer service!
ANA MGreat place to do business. Fast and very helpfull
Jesus SNa
Mable TExcellent, fast, easy and professional services
Jorge HNo comment at this time
Eustace FGood service overall. My only comment will be that I rented a dolly and paid for a 12 furniture pads set that were not in the truck at the time of pick up, the office location was closed and still I was charged for the them anyway. Other than that easy process to pick up and drop off the truck. Thank you
Maria MThe truck was full of German cockroach’s, definitely check the back before you leave the pickup location
Nicole BGuy at the front desk was very nice, helped me with all the questions I had. Highly recommend this place for future movers! Thankyou so much
marshall rAbove average just because the place it’s very small and the surroundings , but was a quick and efficient renting , both representative very efficient service to us
Madelin RRealmente muy fácil acceso rápido y eficiente, el joven que nos atendió muy educado y amable. Realmente la familia Uhaul hace muy fácil el proceso.
ORLANDO QQuick help and support.
Rafael ANothing
Erik DGuy at the front desk was friendly and efficient
Patrick AGreat customer service!
Aaron K