Customer Reviews for Simple Mobile Solutions
(U-Haul Neighborhood Dealer)

580 reviews

17464 SW 104th Ave   Miami, FL 33157

(305) 252-4915

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 10/10/2022: 9:00 am - 3:00 pm
  • 10/17/2022: 9:00 am - 3:00 pm

Services at this Location:

Contact Us

(305) 252-4915

17464 SW 104th Ave
Miami, FL 33157

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 10/10/2022: 9:00 am - 3:00 pm
  • 10/17/2022: 9:00 am - 3:00 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Be careful and make sure you stay till the end to make sure they don't over charge you. They are crooks

ANDREW N. 
Rating:
5.0

Customer did not leave a comment.

MARTIN R. 
Rating:
3.0

Customer did not leave a comment.

Erika G. 
Rating:
5.0

Customer did not leave a comment.

Neil M. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

Danielle J. 
Rating:
5.0

Customer did not leave a comment.

notoria D. 
Rating:
4.0

Customer did not leave a comment.

Larissa M. 
Rating:
5.0

The employee Justin was very helpful and he handles the job with love and professionalism

janet R. 
Rating:
5.0

Great customer service

eduardo M. 
Rating:
3.0

Customer did not leave a comment.

Luis S. 
Rating:
5.0

Customer did not leave a comment.

Alexander T. 
Rating:
5.0

Customer did not leave a comment.

Beverly K. 
Rating:
3.0

Very good desk employee

PABLO S. 
Rating:
5.0

I found the location but you may want to have a bigger sign. That is basically it. Excellent customer service

Jesus B. 
Rating:
5.0

Customer did not leave a comment.

HENRY A. 
Rating:
5.0

Customer did not leave a comment.

Danielle L. 
Rating:
1.0

I was charge when i gave back gas same and i paid then when i left check my account and i was also charge on my credit card. i called and they said they would put it back

Leroy S. 
Rating:
1.0

You can verify the check engine light is no on.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Alex G. 
Rating:
5.0

Customer did not leave a comment.

Felix E. 
Rating:
5.0

Customer did not leave a comment.

julio B. 
Rating:
5.0

Customer did not leave a comment.

Nadya A. 
Rating:
5.0

Excellent, the only tricky part is all the process thru internet.

Fidelka M. 
Rating:
5.0

Customer did not leave a comment.

Edwin S. 
Rating:
5.0

The attendance was very good fast and respectful no problem at all,thanks

Edwin S. 
Rating:
1.0

There is no dropbox for the keys when vehicles need to be dropped after hours. I was told I was being charged for an extra day. This is not acceptable. Fix your location, get a dropbox!

GREY G. 
Rating:
4.0

Customer did not leave a comment.

ignacio R. 
Rating:
5.0

El camión no estaba biem limpio pero todo lo demás biem gracias

MAIKEL G. 
Rating:
5.0

Absolutely nothing! Your staff worked with me in such a genuinely caring professional uplifting manner! Thank you for making a difficult time easier just being naturally nice people. Thank you & God Bless You

Kelly P. 
Rating:
5.0

Customer did not leave a comment.

Dante V. 
Rating:
5.0

Although he was great the initial location where I was supposed to pick up the truck in North Miami Beach were rude and not prepared. They sent me to Ft Lauderdale only to find out it's in cutler bay which is in the opposite direction

david W. 
Rating:
5.0

Customer did not leave a comment.

Alexander L. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Rosemarie F. 
Rating:
5.0

Customer did not leave a comment.

Michelle D. 
Rating:
5.0

Make the drop boxes,in front of the business instead in the back where no one will think to go in the back alley.

Jacques H. 
Rating:
3.0

My original reservation was changed at the last minute- because the previous renter failed to return the truck - I was told to go to this location instead. Which was obviously an inconvenience. What made the matter worse is I called U-Haul customer service and after be on hold for 20-25 minutes the representative told me she only could credit me with a $15 dollar future rental voucher. And it would be emailed to me. That never happened. That process was very unprofessional.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Madelyn B. 
Rating:
5.0

Customer did not leave a comment.

wilfredo G. 
Rating:
5.0

Excellent Service.

davein R. 
Rating:
1.0

El camión que renté hoy tiene problema de dirección y acaba de salir de taller; hace unos días otro me estuvo botado 2 horas en carretera y pregunté y nadie sabe nada

RAFAEL A. 
Rating:
5.0

Customer did not leave a comment.

Luis J. 
Rating:
5.0

Customer did not leave a comment.

Alex G. 
Rating:
5.0

Excellent customer service!

Alexis M. 
Rating:
5.0

Customer did not leave a comment.

VINCENT S. 
Rating:
5.0

Customer did not leave a comment.

Daylen C. 
Rating:
5.0

x

Linda S. 
Rating:
4.0

Customer did not leave a comment.

SHAWN M. 
Rating:
5.0

Customer did not leave a comment.

HENRY M. 
Rating:
5.0

Customer did not leave a comment.

RAUL M. 
Rating:
1.0

Check the truck while the person is there! He just took the keys and said we will email you a reciept and once I did receive a reciept through email I had to go back and fix the cleaning fee he issued me then he could not remove it he told me take a picture and send it to customer service to return bc his computer doesn't allow changes

Channel T. 
Rating:
5.0

Everything was great, fast etc. Thank you for your service

BRIANA W. 
Rating:
5.0

Customer did not leave a comment.

ADRIAN G. 
Rating:
4.0

Customer did not leave a comment.

THERON E. 
Rating:
1.0

Inside the truck was dirty and smells like smoke

CHRISTOPHER T. 
Rating:
5.0

Excelente

CARLOS H. 
Rating:
5.0

Customer did not leave a comment.

RUBEN S. 
Rating:
5.0

Great first experience. There was an issue with the call service which was corrected same day. Excellent service.

Winfred M. 
Rating:
5.0

Mr. Alvaro was accommodating and professional. Excellent experience definitely will be returning for all future transport and pick-up needs.

Pedro R. 
Rating:
5.0

Customer did not leave a comment.

IAN B. 
Rating:
1.0

Covered me the clean fee when the trunk was dirty that is crazy

OMAR Q. 
Rating:
3.0

Revisar el aire de los neumáticos antes de rentar.

MAIKER G. 
Rating:
3.0

Customer did not leave a comment.

ONEL L. 
Rating:
3.0

The only problem I had was I was charged for fuel and I left the truck full. Called the location and couldn't communicate with person on the phone he didn't understand what I was saying.

MONICA G. 
Rating:
5.0

Awsome

MARVIN C. 
Rating:
5.0

Customer did not leave a comment.

ALFONSO B. 
Rating:
5.0

Customer did not leave a comment.

MAIRENE J. 
Rating:
5.0

Customer did not leave a comment.

HOMER M. 
Rating:
4.0

You change to mach that is mean too expensive if I don't use your services for all day it should be bye hour or half day

ABDALLAH D. 
Rating:
5.0

Customer did not leave a comment.

NOEL C. 
Rating:
4.0

I got charged $140 for Insurance I did not want, do not use mobile rent, they can add things at will to your bill, I never approved or declined it on any screen. I have rented many times in the past and always declined because my car insurance covers it. Buyer beware I am contacting BBB.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

RENE G. 
Rating:
5.0

Nothing

WILLIAM K. 
Rating:
1.0

Location did not know UHaul policy about adding additional driver to the rental. We had to call corporate to convince him and finally just did it for ourselves online. He tried to convince us it was not necessary to add the second driver.

Paul V. 
Rating:
5.0

Customer did not leave a comment.

J A. 
Rating:
5.0

Customer did not leave a comment.

Roxana F. 
Rating:
5.0

Great customer service

BIRMANIA A. 
Rating:
5.0

Alvaro was wonderful!!! He helped us with everything & made renting the truck fast & easy!!! I won't go anywhere else but here from now on!!!

TERESA S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE D. 
Rating:
5.0

Estoy muy complacido

JUAN P. 
Rating:
4.0

Alvaro provided exceptional service. He was very accommodating and friendly. I would rent from this location again.

KANIETRA B. 
Rating:
5.0

Excelente

CARLOS H. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE V. 
Rating:
5.0

Customer did not leave a comment.

stephanie R. 
Rating:
5.0

Customer did not leave a comment.

ARNESHA G. 
Rating:
5.0

Customer did not leave a comment.

YOSLEY R. 
Rating:
5.0

Customer did not leave a comment.

DAYANA S. 
Rating:
5.0

Customer did not leave a comment.

Alina A. 
Rating:
5.0

Chang the carpet out :)

FERRON H. 
Rating:
5.0

Excelente trato y atención

JOSE R. 
Rating:
5.0

Customer did not leave a comment.

ARTURO E. 
Rating:
5.0

Customer did not leave a comment.

vernesta B. 
Rating:
5.0

Customer did not leave a comment.

ARTURO E. 
Rating:
5.0

Happy with all thanks

YENCY O. 
Rating:
5.0

Good

CARLOS C. 
Rating:
1.0

Hey, the gas mileage for my uhaul was a lie. It wasnt half way full before i left, it was a quarter less. I ended up filling it half way forgetting i wasnt suppose to. The equipment is rusty and outdated and the breaks squeek when you press on them. I was very unsatisfied with this uhaul and wouldnt reccomend it to my worst enemy.

ANGELO W. 
Rating:
5.0

Customer did not leave a comment.

SAUL Q. 
Rating:
5.0

Customer did not leave a comment.

Edy c B. 
Rating:
5.0

Customer did not leave a comment.

ELIADES R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top