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Robert F
Customer Reviews for Sippy Flats General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented a UHaul from Big Bear Sports And Hardware LLC 7342 N Woodbridge Rd White Cloud, MI 49349 I drove 45 mins to find there was NO TRUCK TO FILL MY RESERVATION. WHY??? He sent me down the road about 10 mins to SIPPY FLATS and I must say the man at counter was wonderfully helpful and although he didn't have a 20 ft truck like I had reserved but gave me a 26ft for the same price and had me back on the road in 30ins...THANK YOU SO MUCH SIPPY FLATS YOU ARE GREAT PEOPLE!!!
Kimberly BThe gentleman was very nice!! Pleasant conversation! The store was clean! Would have no problem going to that location and renting from his location!!!
LESLIE CLittle dirt on floor of cab
Clyde BGreat business experience with this business
Betty SOne lane drive thru to trailers blocked by equipment parked in front of store but did get cleared after couple minutes
Howard WThe lady @ Sippy Flats U-Haul went above & beyond to assist me in rental process & changed return location upon request to a closer location. Thank you!
mary rUse better locks on the truck - hard to get it off when cold. I felt bad for the woman, but she didn't give up !!!
Anthony MExcellent service and great folks at Sippy Flats!
Douglas SThe truck needs an alignment and brakes. The brakes made horrible noise when stopping and the steering was off a bit. But I don't believe that is the responsibility of the location where the truck is rented from. Otherwise the experience was good.
Tammy LVery nice and courteous Team at Sippy Flats!
Lance HWent smoothly and was super convenient
Lisa RDid have a engine light come in, however, everyone was so helpful Sippy Flats were very good and all the professionals that assisted were helpful, much appreciated
Michelle gAbsolutely amazing! Great service and location!
Crystal SThe only thing that would have made it better was the fact that I had to try and guess how much fuel to put in it when I picked it up. It would have been better if it would have been full and then filled when I was finished with it.
Richard FTell me if requested U-Haul drop off location is not going to be acceptable at time of rental.
Howard WFriendly helpful capable staff.
Stephen D