Customer Reviews for Sir Stor A Lot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sir Stor A Lot

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Virgina G. on

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Service was excellent , this office was the best service I have ever had . Your company is Bless to have these 2 staff members

William T. on

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Maria V. on

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RAMON P. on

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The staff there was very friendly and helpfull. Great experience !

Webster R. on

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The young lady at the store tried to help us, but uhaul had sent us 30 miles out of the way and then tried to charge us for excess mileage . We had requested to pick up at uhaul (84 th Street in Ft Lauderdale)but when I requested that Uhaul changed it to West Park way out of our way . Taking more time and mileage . I have refused to pay extra charge.

Laquaica M. on

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Customer service very bad... I came to rent a truck. Out to my destination in realize there wasn't a ramp for the furniture to go in the truck . I called the office a nice young lady answered the phone. I told her my problem in she said the manger will call me between 1and 2pm. I never received that call. Then I call back to the office in I told them I'm coming back cause nobody never called. I was charged for a truck I couldn't even used. Mr. Oscar never heard wat happened in he told the manger no he not giving me my money back. Then charge me $100 deposit and never told me they was taking the money off. They told me$38 was going to be on hold. I always used this prepaid card and I never was charged for a deposit. Bad customer service

Luis R. on

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alrick S. on

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Stephanie C. on

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Joann H. on

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Somehow, we could not have 2 drivers on the rental. is that always the case? Would be nice to authorize 2 drivers. Thanks!

luigui A. on

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Neili D. on

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Patricia J. on

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Awesome customer service.

William F. on

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good customer service.. .

Glenda T. on

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Everything was great. The truck was clean, easy to operate, the personnel in the store were very courteous and helpful. I would definitely use this location again.

Gamaliel A. on

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The person that help me was really good and the service was super fast and explain me everything clearly 5 stars service from this guy thanks.

Tiffany S. on

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I was double billed 34.82 on 12/17/2018. My experience with Uhaul at any location has always been unpleasant. Once I was billed for turnpike usage. I never went on the turnpike. The company needs to do better as a whole.

Vladimir C. on

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The representative there was helpful and pleasant.

Annabella R. on

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So, I had initially reserved my equipment with USA Storage (500 South State Road 7, Hollywood, FL 33023). I had a confirmation for my reservation in my email and everything. When I arrived at USA Storage, the attendant told me that I was in the wrong location, that I should have received an email, and that USA Storage did not have One-Way reservations. Needless to say, I never received such a notification in any changes to my reservation. He sent me across the street to Sir-Store-A-Lot, where I ultimately ended up renting the truck. The attendant there informs me that what USA Storage told me is false; that apparently the man at USA Storage did not feel like giving me his truck and thus sent me across the street. Naturally, because Sir-Store-A-Lot was not anticipating my arrival, he did not have my other equipment available such as the utility dolly and the 6 furniture pads. I was sent to yet a third location, the UHAUL on 1973 South State Road 7, West Park, FL 33023. It's ridiculous that I had to go to three separate locations just to receive my equipment, and it severely affected my timetable for my move and caused me needless stress. I do not believe that USA Storage should be permitted to rent UHAUL equipment if they are in the habit of treating customers like a nuisance and an inconvenience. Also, the truck I picked up at Sir-Store-A-Lot had a homeless man sleeping in the cargo area.

TONJA B. on

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William W. on

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After epic failure at a different U-Haul location, these folks stepped right up and provided supetior service when most needed. Great teamwork all around

ALDO C. on

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Luther A. on

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When your renting to someone things need to be right the gas gas not where they said it was and i got charged $50 extra dollars for gas i never used. An total insult robbing people without a gun.

Marlene W. on

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Customer service was great, everything was explained thoroughly , and I will recommend your company to anyone . The price could be a little lower . ??

LORA F. on

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nothing everything was easy and the employees was outstanding

Jambu A. on

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Nothing, the service was great. Thanks

BEVERLY J. on

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eddie M. on

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TIMOTHY S. on

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Keep doing what you're doing