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Srikanth N.
Customer Reviews for Sky Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner yelled at me on the phone, would not accept that his employee told me incorrect information and STILL charged me a fee that I should not have had. Said it was my fault that his employee told me I was completely finished and that they would move the truck and take care of everything, only to find an after hours service charge of $21.45 on my final bill. When discussed with owner, he became irate and began yelling at me as I was letting him know that his employee lacked training. He said that his employee was a gas station employee and not a uhaul employee which I responded......"then he should not be in a position of power to make decisions for your uhaul company as a non-uhaul employee" which irritated him even more. Bottom line.....this franchise owner is a disgrace to the good name your company has created. If $21.45 was enough to lose a customer.....Im not so sure that you want them as a long term representative of your business.
Andrew B.Representative was very helpful and friendly! 5stars
ANEETRECE B.I had an exceptional experience here, and the customer service was outstanding.
Jane O.Took way too much time getting approved...
Kevin S.This was my 2nd u-haul experience - both were hassle-free and went very smoothly. I was impressed with the value I received.
David R.Clean truck well maintained and it drove well. I don't know of anything you could do differently to improve for the next customer.
Mark T.The agent at the location was wonderful. Very pleasant person, responsive and knowledgable. If I am in need of a Uhaul again, I will use that location. Also, will refer friends & family. Please extend my thanks to the agent.
Carolyn B.I had to get this equipment in cary, nc,where there was a closer location where i lived!! (durham)! i placed my request way in advance for the truck!!!
frank W.Make sure everyone that provide a truck has dollys
Toni L.Very friendly, professional and helpful! Great experience!
Aurore L.it was perfect!
Marcellus B.I ordered furniture pads (2 Doz.) and they did not have them.
Janice V.Very kind owner of the business. Excellent experience!
Johnson L.Nothing to do ! My experience was excellent and the agent was most accomodating and courteous.
Jon W.