It took me 45 minutes to pick the truck . I was told the system is slow, meanwhile he is calling around to figure out how to answer some of the questions related to this rental. I'm was glad I was the only one in there being helped otherwise might of taken me even longer. I left there feeling frustrated and shaking my head. Then on returning this rental, he is telling me I had to do online. Apparently he was not able to get anywhere on his own he called someone to help him again. All of a sudden then he says it all good you can go now . I was not going to complain but thought it was necessary . I believe more training is needed at this location. I know that in the future I will not be picking up from this location. Thanksbiant V.
Customer Reviews for Skymart Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Thanks for an easy experience!James M.