there were no staff available to help @ Skymart when i returned my rental truck; the office was closed and locked when it was scheduled to be open I had to dispute the charges on my credit card thru Uhaul; again, because there was no one present to help when i returned the vehicle I will not rent another vehicle from this businessMark T.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Surrey, BC V3W3A8
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- 3.0 Average Customer Rating
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Clean the vehicle and stop the high price kilometers fee. Won't rent from U-Haul again.Blair K.
Long waiting time there Over charges I paid $61 just for 1 hour use No customer serviceGurjot S.
Better customer service, the lady at the desk was so rude. I was with my friend, It seems to us that we were asking for favour even after paying. The pickup Truck that we booked has a-lot of water in the back, when told her about it she said it is what it is. Spend half an hour clearing the water and cleaning before using. 1) They should check the vehicle before renting out to other customers. 2) Better customer service.Mohit M.
Very bad experience. Payed for the rental then a week later they charged me again for a extra 100$ with km and lied about the gas being low.Pabandeep singh T.