The location is a little hard to find if you’re not familiar with the area however they were very friendly and professional. They made things very easy for me and my dad. I would definitely recommend this location to anyone. Just make sure you use your Google maps because the area is very unfamiliar to someone who’s not familiar with Brooklyn.
Genice M
Customer Reviews for Skysunco USA Shipping & Logistics Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Advise customers to budget extra time when using the U-Baul 24/7 app to pick up the truck. Cabin floor was covered in crumbs, and dash had dried coffee residue.
Jonathan HThanks!
PRICE CNothing, remain same.
MARIBEL PTold me 1 price then charge me more
DOMINANT GNothing - was so easy and pleasant!
Lawrence KGuy was not present when i arrived - had to wait a half hour to get the truck. He didnt know anything about the mattress bag (which i had paid for). Still have not received it. They also didnt have one of the two dollys that i had rented which slowed the whole move down.
Ben TThe check in process on the app wouldn’t load the photos required. I had to just save my own in case there were issues. The overall process for mobile pickup was significantly longer than standard pickup. The entire back of the van was covered in dried dirt and it only had a half tank of gas. Overall it was not a good experience.
William SThe staff there was very helpful, instructions were straightforward, no unexpected problems with the rental which is a surprise in Brooklyn. My day went as smooth as it could have thanks to this facility
ALLAN MWe dropped truck after hours so we did not see any U-Haul people. The person on the phone at the 800 U-Haul number was very helpful with information about where and how to drop the keys 24/7.
Alice ALove the location and convenience
JUNHUI LUnclear instructions and no proper parking
Simon WI had a horrible experience overall. My reservation was at Pure Fuel at 10 Malcolm X Blvd in Brooklyn. I arrived there to find that the 10 foot truck I had ordered was not there even though it had been due back THE DAY BEFORE but no one ever advised me of this. I was sent to the Gardner Ave location to get a 9 foot van because no 10 foot trucks were available anywhere in the area, but when I got there I was told that there was only one 9 foot van and that it had already been booked by another customer. Fortunately that customer was willing to get sent to a different location and let me have the only van available at Gardner Ave, but the van was really too small for my move. Overall it was a nightmare experience.
SUSAN BHave the Vechile more closer to office towards the pick time. ALSO, Have a slot available towqa
CORNELIUS MTruck sounded like it was about to explode on acceleration and braking It was filthy And understaffed waited 25 mins to hand in keys Location is convienient but it’s a mess Could not recommend less
benjamin gThe owner was very helpful when I returned the van, he helped me park!
Franey ZEverything was so fast and smooth. I0/10 recommend.
Rachel RThe most helpful, fast, and professional place to rent your uhaul. Trucks are always cleaned and ready to go, the owner is extremely helpful and reasonable as well. Will always book from here.
AUSTIN KNice guys, great service!
Julie MA little confusing of a location as it was several businesses in one place, and U-Haul was just one of many. However, the staff were very nice and very helpful and went out of their way to accommodate us.
deborah kperfect!
WEN LThey charged me for 7 gallons of gas while I refilled just before returning the vehicle. Three days passed no refund in sight.
ANNA ZA+
JUNHUI LI paid for dollie’s and there wasn’t any in the truck.
Brandon BThe trunk of the van had leftover material in the back. smelled and looked like manure. The front of the van was clean and the customer service was excellent though.
Charles D