Great guy and place to give business to.
GINGER S
Customer Reviews for Smart Choice Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvement needed
JEAN PVery clean, Very Nice, the only place to use U-Haul in Springfield, in my opinion.
DAVID PEverything was perfect, thank you very much
ANA MNo improvements needed at my pick up location. Outstanding representative and a good man to boot. Very professional and knowledgeable of the u Haul company. He made the whole process very easy.
ALAN HNothing. Everything was great!!
Joseph SManager Kevin was awesome.
MARK WThe owner was very helpful and nice.
JAMES PN/A
Meagan GNothing everything was great
Kristi BGreat guy to rent from. Friendly dog always greets me in office. Fun
CLINTON WNo one there after hour drop off
DAKOTA CThanks for friendly service!
MICHAEL VOnly U-Haul place I will ever use in Springfield Mo. Super friendly and helpful.
RICHARD CI can't think of any improvements needed. Everything was great
ALEJANDRA TExcellent service
TERRENCE SEverything was great. I will specifically choose this location for future U-haul needs.
Leona PThe gentleman that runs this rental location is extremely friendly and even explained the policy to me when I needed to keep my trailer an hour later than my drop off time. Would definitely recommend this location for your U-Haul rentals!
PHILLIP BThe entire experience was quick and easy. The gentleman that assisted me was professional, friendly, and very helpful. He ensured I had all of the information I needed. I highly recommend this location for your U-Haul rental needs.
TAMMY WI arrived during posted business hours but the location was not manned. The trailer is difficult to disconnect by yourself due to its weight and lack of tongue jack.
JEFFREY MPerfect Service!
KRISTI RGood service.
DIANNA LGreat place to do business with. Kevin is the only Uhaul place I will rent from. He makes it easy to rent there and is friendly.
Larry SGreat customer service fast and friendly, would recommend this location to anybody
JULIO MFast, friendly and efficient, has plenty of equipment there to rent. Much quicker than the Compbell store. Will always rent from here from now on. Rent from here you won't regret it.
GUNTHER BWhile using the UHAUL, I received a notification on my iPhone that an AirTag was following me. When I looked at the map on Find My after dropping the UHAUL off, I realized that it followed me from the pickup location all the way back, meaning, there was an AirTag in my UHAUL. That is grossly unprofessional and I feel incredibly unsafe. That’s a huge violation of privacy. There is also no need for that because UHAUL requires odometer readings. I do not OWN any AirTags. It is not one of mine.
JOANNA IThe guy over this store is always polite and fast.
Denise DThis was the best rental experience I've had to date!
STEVEN DThe steering in the uhaul I had was really rough compared to all the other uhauls I have driven, but got the job done
Nicole SGreat location to get a U-Haul. The gentleman was kind and helpful. The vehicle was clean and well maintained.
DOUGLAS KAs I have an account previously used, U-Haul should be able to retain my information to avoid the need to populate it all over again or submit picture of my drivers' license every time I'm renting a truck.
Marcio PVery friendly and great customer service
Mike KVery nice and helpful customer service
MICHAEL KHe was very nice! I appreciate all of his help!
DREW REverything went really well when we went in the dealership to get our U-Haul rental truck. The owner was welcoming and helped us get everything taken care of. Thanks a million.
MARY BKevin is AWESOME! He was so helpful and went out his way to provide the equipment we needed for our 3 trips to our new location.
DARYL RAlthough the interior of trucks are usually, the cup holder of the trucks are never cleaned (it's the 2nd time I get a U-Haul and in both I noticed that). The app validation process for picking up the truck is too lengthy.
Marcio PVery limited selection but attendant was very helpful and knowledgeable.
Scott CGreat customer service.
REBECCA MExcellent customer service. Would definitely recommend!!!
MICHAEL OThe only UHAUL dealer who treats you right and has the friendliest pup named moo moo to greet me everytime. Makes my day
VINCENT LVery friendly and easy transaction
STEPHANIE EThe service was absolutely fantastic! They were very accommodating and helpful. I highly recommend this shop.
Timothy JOwner was very friendly and helpful. Great location with easy in and out access.
JOSHUA KSuper friendly and helpful. Easy pickup and return. This location is now at the top of my list for trailers.
Bradley FI received the best service I've ever had in my entire life. The man helped me to be road ready and safe, he even took the time to install quick connect wiring so I could pull my trailor from Missouri to Colorado safely. Thank you from the bottom of my heart❤️
LISA CKevin at Smart Choice.........well enough said! The name says it all.....SMART CHOICE! When you need a truck, trailer or tow dolled this is the location & the only location in my opinion for all your rental needs! Very friendly. honest & professional there for your all your rental needs!
VINCENT LNothing at this time.
MARK KI had ordered the equipment from his other location across town and he was not organized enough to offer what was ordered.
Andrew SIt was easy and quick, and the owner was very helpful. I will rent from here again.
Elizabeth HBest customer service in the business!
Justin SNothing, thanks for help with trailer
glen gMy lights didn’t work I was put in danger and I got pulled over. ABSOLUTELY ABSURD
Lindsey GKevin is wonderful when I need uhaul I will be going back to the same location
Sarah RVery helpful
Jay HThis location is the best I have ever dealt with.
Joe BEverything was great. Thanks!
dan sWe had a great experience. We were given helpful advice and treated so well. We will come back for all our hauling needs.
Nikolai DJust keep doing what you are doing now. If it works and not broken. Don't try to fix it!
Gary MThe gentleman that ran this location went above and beyond for us. He was a great person to work with. Great experience!
Sean MGreat place and friendly staff - will rent from this location again
PATRICK R