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Stephen C
Customer Reviews for Smart Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jordan was the best!
Janine WNo one at the site on drop off on a Saturday before noon and noone answering the phone. Just a field with loose stone on it and a post with a drop box. Wasted time driving around to find it because UHaul doesn’t have the complete address in the system - so GPS takes me to the wrong location.
ANTHONY WMessy and dusty. Didn’t go above miles but got charged $111 extra. Def getting a lawyer and sueing
John BI have rented several U-Haul trucks over the last two years, and this was the cleanest and best-maintained truck I have ever used. That says a lot! The owner of this location was extremely helpful and accommodating. I will definitely be looking to choose this location over others in the future.
CYNTHIA PHooked the equipment up to the wrong size ball. The trailer came off while I driving down the road. They still ended up charging me for 2 days instead of 1.
JOSE CFast Friendly Service!
Jennifer MI would have somebody to help out and connect/attach the trailer. It would be more professional that’s all. If my wife was the one picking up the trailer she would have had a lot of trouble trying to do it herself. Overall great experience though! Abby was an excellent young lady.
ASAEL CAsk for Sharon. She is so nice and helpful.
Kim D