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CARRIE W
Customer Reviews for Smokes N More DBA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place was a JOKE! I'm not sure what criteria U Haul uses to vet it's distributors but this one should be removed. I'm disabled and needed help hooking the trailer up and securing. The kid was no help, to busy looking at his phone. I ended up going to another distributor called Hwy 54 Rentals. The young lady there was fantastic! She ended up helping me secure the trailer with the safety chains, which the other place just looked at me when I asked for help. Due to my disability I walk with crutches and cannot bend over. She got on her knees and hooked the chains up and secured with the rubber grommets. She insured the hitch was screwed down on the ball etc. I could not thank her enough.
Travis HN/A
jose o