Customer Reviews for Smokeys East Colonial Tire and Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Smokeys East Colonial Tire and Repair

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Lydia S. on

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Make sure the gas tank is where the paper says it is. And make sure the truck is clean. It was very dirty with like dry mud and debris. There was no way to lay furniture on that filth. Had to use the furniture pads to cover the dirty floor.

John T. on

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Worst experience ever. Had starting mileage wrong, had gas amount wrong, a.c. Kept going out. I will make it a point to tell anyone who will listen to NEVER use uhaul

Ann Marie C. on

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The truck had a substantial amount of dirt inside. It did not have a dollie attached like other trucks I have rented in case you need one. Don't know if a dollie is standard in all trucks. The truck I was originally assigned to was not there. I had to call and a new one was assigned.

KALVIN C. on

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Customer did not leave a comment.

Chany Y. on

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What ia point of having mobile pick up when you still need to go inaide and provide all the information anyway. Also, they didn't walk through with me about the truck.

Steven B. on

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Customer did not leave a comment.

JUAN P. on

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This people charged my credit card on file for the service even before I used the equipment and they justified that for their computer services broke down. Very sense of confusing people running this facility now I have to pursue claim through my bank for the money stolen.

GREG B. on

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Customer did not leave a comment.

Krista W. on

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reasonably priced as well.

marisol P. on

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If I have to give Uhaul (the one on Colonial and Alafaya) business in the future, I will make sure they don’t make me go to the one they sent me to pick up the truck (4 miles down on Colonial). I will refuse to go there. What a horrible experience. To be able to keep that truck straight on the road, I had to force the steering wheel to the right. I am still battling the allergies from the cigarette smell inside the truck. Just to mention some. Not again.

Evelyn N. on

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Michael S. on

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At first they did not want to trailer then after I insisted they agreed to take it.

Bradley W. on

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David J. on

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Lewis P. on

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Richard M. on

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Tyler S. on

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Vickie H. on

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The people were not courteous. We were running about 15 min late because the location was difficult to find. When we walked in the first thing he said was "You're late!!!". I was glad I had a man with me, otherwise I would not have gone in alone. This is not a UHaul facility. It is an auto repair place that rents UHaul and was not the location I selected on line for pickup.

Patricia E S. on

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Michael M. on

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Truck ready......Got upgraded free to a bigger truck.....Great

VERONICA K. on

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Great people! Thanks guys.

Suheily S. on

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System apparently was down and I waited almost an hour to get my UHAUL truck. I was in a time crunch this day with limited help for moving and this was a REAL inconvenience. Better procedures for when system is done should be implemented. I had to call Customer Service myself just to get the ball running. They told me I can return the truck and the specify location and that I would be credited back $50 but I still got charged. Needless to say, I am not happy with my recent experience.

Thyrone T. on

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Customer Service over the phone had me on hold for a while to speak with someone but overall worth it because they are very professional and got me the truck i needed and helped me change it last minute. The owner of smokeys was very friendly and helpful. Truck was older and used but it worked just fine. Would do business again thank you uhaul and the owner of smokeys tire and repair shop.

sandra Z. on

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Customer did not leave a comment.

MILTON C. on

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Good Guys at Smokeys

shanean L. on

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Customer did not leave a comment.