Customer Reviews for Smoky Lake Esso
(U-Haul Neighborhood Dealer)

6 reviews

5504 44 Ave PO Box 732   Smoky Lake, AB T0A3C0

(825) 843-2008

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(825) 843-2008

5504 44 Ave PO Box 732
Smoky Lake, AB T0A3C0

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The p/u was quick and easy. Top notch service at Smoky Lake. The drop of center (Banaue Red Deer) was a 10/10 as well. The representative was easy to speak with and very relatable. Both centers are exactly hiw I would want my employees to behave with customers. Excellent work by everybody!

Ryan G. 
Rating:
1.0

We recieved a truck that had 1/4 of a tank in it. It is impossible to fill it up and return it with the same amount of fuel. This should be full when picked up and returned if not the previous driver should be charged extra. It is a huge burden for the next customer not to mention its unfair as it adds to the rental cost.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Isabelle S. 
Rating:
2.0

Customer did not leave a comment.

Isabelle S. 
Rating:
2.0

I did my entire checkin online, but could not find the dropbox for the keys. I entered and said I did my checkin and just needed the dropbox - the employees then proceeded to try to do the checkin again, but since they couldn't it took a very long time. They even called in to someone and still were unable to verify that my checkin had been completed. Very frustrating after a long day of moving. They were polite about it but it was an unnecessary end to the day.

Isabelle S. 
Rating:
3.0

Make the renting procedure easier. It took an hour to rent a trailer. More training on the website for staff would help

Barbara M. 
No reviews have been submitted for this location.

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