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Leland C
Customer Reviews for Smoothie Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My recommendation would depend on what is needed. The survey should have questions on the rental process and not so much the location. While I appreciate the help from the guy, the rental process, online and then a text request for a phone call was, unsettling.
CARMEN AEnsure lock on uhaul works, clean uhaul interior. I had to clean grease and dirt out of the trailer, the seats were sticky from something spilling on them. I will give props to the manager who responded in a decent amount of time and tried to make things right.
Aren LThere was an open smoothie cup with a drink in it left in the cup holder and an eaten popsicle stick. I threw them out. It took a while to even get the key and I had to wait while he made a smoothie for one customer. Then there’s was a lock on the back of the truck and I had to wait for him to call someone to get that taken off. None of the equipment I ordered was there. Next time I’ll just go to a uhaul store because most of my furniture ended up being damaged without the furniture pads I ordered.
Mari SU-Haul representative was an hour late and rude. I also requested to add additional days to my reservation, I was told they would be added then got charged a late turn in fee.
Trevor T