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Customer Reviews for SNK Specialties Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of SNK Specialties Inc
There is no sign on the main road indicating where the uhaul place is. It's behind a very large thrift store. Wasn't easy to find
Judy was very helpful and I appreciate her help on my my rental .
Also very nice lady and will help anyway she can !
The lady that helped us was so very helpful and friendly. She was very knowledgeable to the product and our needs.
They gave me a trailer with known tire issues that I had to change myself before driving 500 miles during the night. stopping often to make sure tires were good.
Great location in a small town. However, when I dropped off there was no one there and a note pinned to the door advising to call. When DID called the call went to voice mail. So, I dropped the contract and key in a lok box. That didn't make me feel too goodl about completing the process. I'm fine with someone doing this as long as they answer the phone as the note advised.
Truck operated great and the check-in and return experience was extremely friendly and professional.
fine no problem great 👌 dealing with U Haul
Judi was professional, kind, considerate of our time. Equipment was clean and sanitized!
Manager was very helpful.
Get dealer help unhooking the trailer. That thing is heavy to lift by yourself.
Judi at the Clayton, GA location was extremely helpful! We rented three trucks and an auto transport at different times with different return times. Judi was very accommodating when we needed to extend and even helped to move the return location for one of the trucks in order to be more convenient. She kept in contact with us and made everything easy. We would definitely return should the need arise!
Fix the truck - it wasn't a "bad ride" but having my legs COOKED for 4.5 hours sucked. All the hot air from the engine was coming through the wall by my legs and omg it was awful. Also, it pulled a little to the right so it may be time for an alignment on that truck. Past that it was really good this time (I've had the worst luck with UHaul in the past to the point I swore on multiple occasions that id never use them again buuuuut, you kind of have the monopoly on renting trucks)
Dropped keys and contract befor noticing instructions
Judith was awesome, made dropping off a great pleasure !!!!!!!!!!!!!!
They were late on opening. Didn't show up till around 915 and was very slow getting the paperwork together Which made me late getting to my appointment. This is the first time anything like this has happened. I've used Uhaul a lot.
The trailer needed to be retired Its fill of patches and the roll up door is very difficult to operate The two rear bottom maker lights don't work
Truck needed tires. Pulls right. Otherwise drove fine.
Judy was very helpful
very nice lady here who tried to help us due to mover recommended b y u-haul not showing. gave me information on who to contact
We got to SNK with a note on the door to call because they were out of the office. When I called the number no one answered and it went to voicemail. I tried giving a message, but the phones mailbox was full. I finally got a call back and the person said she was getting something to eat and didn't know when she would be back.
Hard to find
It was amazing! The customer service was the best. Thank you for going above and beyond to help us.
My experience didn't begin great but it ended fantastic! The truck was clean with cold AC Customer service and southern hospitality in full effect at this location! I had forgotten my drivers license there and Judi called my cell to let me know and even offered to mail it back to me. Not something everyone would do, as I've done this before :-)
Very customer oriented and easy to work with.
Cost double what the expected amount was going to be .... I will never rent another uhaul again!
More visible sign by entrance. Flea Market building blocks view of location
The U-Haul representative was friendly and very nice to work with.
It was ok
Need better signage since location cannot be seen when traveling South until you have missed the turn. Return office is behind large flea market building.
Good experience
The lady was exceptionally nice and helpful. Made a pleasant experience out of what could have been a bad one. Many thanks to her.
Judy was very driendly, helpful and very accommodating!!
Judy is a charm and the equiptment is always in tiptop shape
This location is well managed and maintained
Nothing I I rented several times in the last two years and the equipment seems to be updated and in excellent condition
Judy was very helpful and patient in the process and very informative and pleasant as well. Great place to rent!
Enjoyed this experience with this dealer...
You did a good job!! The Kady was well versed and very helpful!!
Judi was great to deal with and I would certainly recommend her and this location to anyone. The truck did have a smoke smell from a previous customer that made it rather unpleasant to drive but we got the job done.
Nothing. I had a great experience with Judi in Rabin Gap GEORGIA
Judy did an excellent job of making sure I had everything I needed. Very friendly and accommodating in every way. Wonderful location with easy access for 26' truck. Definitely will be returning for all my rental needs.
I will definitely be going back to this location for a truck. Judi was very accommodating and polite. Thank you Kimberly Elliott
The rental experience was amazing! Judi took the time to help me above what I feel would be expected. I was in a bit of a tight bind and after having to walk almost 2 miles in a snow storm because my truck broke down I was desperate. She stayed past her lunch and in the terrible weather to help me. A+
I have recommended this location.
excellent customer service
I would rent from Judy again. I appreciate her kindness, patience and all around great personality. Job well done Ms. Judy.
Judy in Clayton is awesome.... acts like it is her move and that the details matter. She makes it as easy as possible. I recommend that you drop your truck back off there or at your one way destination during hours of operation. ... The Uhaul after hours drop off process on line ask lots of questions and requires you to take photos to avoid a twenty dollar processing fee the next day. If I hadn't had a few of my movers with me In Atlanta I would have been afraid alone on the lot doing all of that. .....man or woman I'd be careful in any town or city after store hours.
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