Graded lot, so rough to get trailer.
BARBARA W
Customer Reviews for Soak City Carwash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You need to put interact system at that location, instead of cash being used Every where else has it
MAVIS RNothing it was excellent service.
CAROL MI love the customer service at this location is wonderful. Very kind receptionist and soft-spoken owner are the main reason we always choose this location. They treat customers as they belong there. 5 STARS!!
SURESH Mstaff was polite and effective at the paperwork. They got me in and out and answered all the questions that were asked. Would highly recommend
JASON PFriendly, efficient, helpful. Will use again.
MICHAEL RMeadow Lake U-Haul was great. Everyone was soo helpful.
BARRY WDrop-off was excellent.
Franklin MFriendly staff and although I had booked and they had double booked they were kind enough to compensate me. Thank you
Babajide REverything was good until drop off. I was directed via text and email to drop off truck in North Battleford instead of Kerrobert and did so. Thus resulted in the mileage being over and I was charged extra. I did as directed and was charged for it
Alexander HVery knowledgeable and helpful. My favourite location.
Robert BThe person working there should be trained to cooperate with clients including access to wifi and the truck should be cleaned. The person was not providing access to WiFi at that location as she said she doesn’t know WiFi password and my cellular data was slow to upload photos. The truck was not properly cleaned at the front. I have uploaded photos of that
Abdul BI picked up the 15 foot unit dirty and with under half a tank I have a photo to prove it but the meadow lake location ripped me off by saying the tank was over half when I picked it up. And to top that off they said it was a $100 deposit but charged me $130.48 and because they lied about the gas tank I only got 59.61 back out of the 130.48 I paid so not happy and I also have proof that they charged me $130.48 and not 100 for the deposit as the receipt says. I want a partial refund for all the hassle and bad service I received I am not happy at all I feel like I totally got ripped of by bad service and dishonest staff. The worst part is the location in meadow is a car wash so there was no excuse for the dirty condition of the truck I picked up. Not happy at all I paid over 1200 for this hassle I want some of my money back.
CIMINO EGreat and friendly service. Drop off was seamless
Collette BTha lady that looked after my rental was very courteous and helpful.
Marcel JAlready recommended to a couple friends.
SCOTT TYou need to put a sign that says uhaul I was confused where to go at first
Berton Cnothing, this was a great experience! Thanks.....
MICHAEL Lnothing it was great....personable helpful staff......i 've used uhaul 3x .....always very satisfied.
Priscilla TI am sorry I forgot the name of the person that assisted me but she was the person at work when I returned the vehicle. She was extremely amazing. She assisted me and was warm, receptive and her mannerisms should be modulated. Get her to write a manual on customer service.
KJ MFriendly professional service. I would certainly recommend this company.
TAMMY VMy experience was very good....I have no recommendations
Tammy TService was great- friendly and efficient. Equipment was clean and in excellent shape. No improvements necessary.
Susan BI have no further information on improving at this location thank you.
LEONARD GThe staff was friendly and great to deal with.
John BNothing
Glenn SClose it
Rodito MStaff could not help with my contract dispute and I was never contacted by UHaul to discuss what my issue was.
Dennis OGood customer service
Kevin JNothing thabks so much
robin gMake sure the trucks are clean. I spent half hour cleaning the thing before I could load it.
Jon GNothing comes to mind
Glenn SEverything was top notch
Glenn SI was missed treated and over charge....
glenn mVery clean, reliable and didn't have to pay as much as I thought . Good job.
Deseree LThis location sets the bar for service, professionalism and representation. Thank you all for all you do and the service you provide.
Lori RIt's convenient for Meadow Lake. Even though using the app worked I prefer at some point to communicate with a person. Nonetheless, no complaints otherwise.
Tys GNone. Very friendly lady. She helped me when I was so disorganized.
Bill SThis drop off location was easy to find and well kept.
Randy MDoesn’t get any better.
Brad LI feel I was overcharged for what I used this trailer for
Trevor MHad issue getting a trailer because the one i booked was taken out of service, the u haul team found me a truck Cost me more money but i was able to get moved with in the time period i had Thanks everyone.
GREG MTruck windshield wiper was brokan and last moment pickup location has been changed to 307 km away from booking spot and truck gas consumption was very high I was payed almost 1600$ for gas
sanjaykumar vNice happy good costumer service
Justin WVery friendly people
IVAN LDrop off was fine.
David WThank-You
Ramona L