pleasant and wanted me thereMichael G.
Customer Reviews for Sonnys Auto Body Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Kyle H.
Beyond your control but very busy road to get in and out of your complex.David B.
Customer did not leave a comment.susan S.
The lock box had all the Uhaul truck keys and the code was already opened on the lock box. I could have taken ANY TRUCKStephen N.
Customer did not leave a comment.Melissa B.
Customer did not leave a comment.Sean B.
Pulled in the parking lot which was very tiny and they took it from there. Quick and efficient. Didn't even have to go inside, no paperwork, etc. Very quick and easy.Alan S.
Everything was first class...James P.
How you talk to customers.CHRISTOPHER W.
Customer did not leave a comment.SHANIQUA M.
The customer rep, Belinda , was proficient, professional and extremely kind, upbeat and helpful. My drop off was quick, easy and pleasant!steve B.
Customer did not leave a comment.reid F.
Customer did not leave a comment.Victor Z.
They had no furniture dolly available for use. Also, had issues with mobile check-in.William T.
Nice peoplemaria D.
Customer did not leave a comment.debra S.
I didn't like that we did not get a receipt when we dropped off the vehicle. I was told I'll take care of it I didn't like thatPat W.
Great customer service!lori L.
Customer did not leave a comment.Carol W.
Customer did not leave a comment.Rhonda M.
Was originally scheduled to pick up Uhaul equipment on South Frasier Street, Georgetown S.C. at 9 am on 2/8. Was not informed of new pickup location an hour away until I arrived in Georgetown. New Pickup location was supposed to be scheduled for immediate pickup. Upon arrival at Sonny's, was informed that pickup time was scheduled by Uhaul for 7 PM (vice 11 AM). Uahul Customer service does not communicate and cannot keep promises to their customers. Initial reservations specialist did not correctly inform me of changes to pickup location in a timely fashion and wound up losing up to five hours of time due to excessive travel to get equipment to get to personal items.MICHAEL G.
Customer did not leave a comment.Michael C.
Great friendly serviceTimothy R.
Nothing, fast efficient check in.THOMAS F.
Customer did not leave a comment.richard Y.
Customer did not leave a comment.David L.
Customer did not leave a comment.Stan C.
HAVE MORE PEOPLE LIKE BELINDA CHECKING YOU IN . SHE WAS GREAT, at SONNY:Slinda M.
The woman that was working was very helpful and everything went very smoothly.TOM H.
I've rented a number of trucks and trailers over the years, and I would definitely say that this was one of my best renting experiences !! The associate who assisted me with the rental setup and pickup was extremely pleasant and helpful, in fact she opened the location an hour early to meet my schedule. I would definitely rent Sonny's Auto Body again and highly recommend them as a rental location.KEVIN L.
Nothing, made the drop off experience quick and easy.Jeff R.
Nothing to improve. Fast, friendly and knowledgeable. Will definitely rent from here again!Mike M.
Attendant told me 6x12 trailer had brakes. A 4 pin connector does not have brakes. Just brake away brakeCARL D.
The staff was very helpful. I highly recommend them.Nathan W.
Customer did not leave a comment.Bryan K.
Very helpful, a real pleasure to deal with.Jeff R.
Belinda was wonderful to work with! Thank you for providing wonderful trucks and excellent customer service!!Joshua R.
Customer did not leave a comment.Robert B.
Excellent experience!Helon C.
Have the right size vehicles available. I asked for a 6x12 trailer and they said it was not availableMark R.
Our only problem was that the 10 feet truck that we rented did not have a ramp. The truck itself was very nice and practically brand new. Unfortunately, my husband had to lift a washer, dryer, and a big television off the truck by himself. The hand truck that he used wasn't much help because there was not a ramp on the truck.In addition, I wasn't much help myself. Overall, we had great service with the lady that was in the office. She was SUPER nice and knowledgeable about her line of work.. Thanks again for your help in this matter. Mrs. Wanda Tribblerhonda T.
Everything was great from the customer service received at Sonny's to the truck which was in excellent condition.JOHN S.
Customer did not leave a comment.Marshall M.
Professional with above average service! Would definitely use this location again.MICHAEL M.
Customer did not leave a comment.Alfred M.
No room for improvement. I have used uhaul many times in the past and this was a very smooth experienced. The associate the assisted me was very professional and Did a great job.WILLIAM H.
Everything was wonderful. The staff at this location was super friendly and helpful and the truck was newer, clean and well maintained. Would for sure rent from them again! Great experience!BRAD S.
Customer did not leave a comment.Terry C.
Absolutely Awesome Bonnie was a pleasure to deal with and spot on with all the paperwork. Made renting a Pleasant, easy transaction. Many Thanks your #1will use you again in the future.robert L.
Great friendly experience! Thank you!MICHAEL P.
Very friendly and informative!LUCILLE S.
They were very helpful.ron H.
Customer did not leave a comment.John R.
Customer did not leave a comment.Henry K.
Customer did not leave a comment.JOHNNY R.
Customer did not leave a comment.Melody Ann L.
Customer did not leave a comment.HERMAN W.
Just thank you very much for your patience and the very professional and courteous service I received from Ms. Flag at the location. My special thanks go out to her.ROBERT W F.
Customer did not leave a comment.Tracy L.
Customer did not leave a comment.COLLIN W.
Customer did not leave a comment.Nancy J.
Customer did not leave a comment.Todd C.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.Diane N.
Customer did not leave a comment.Johnny A.
Customer did not leave a comment.Thad P.
Great customer serviceRAFAELA D.
Customer did not leave a comment.Thomas M.
Nothing - the recepitonist was knowledgeable, professional, and very helpful ?? Please give her a pay raiseJERRY C.
Customer did not leave a comment.ERIKA P.
Customer did not leave a comment.Steven Z.
Overall good placePAUL M.
Customer did not leave a comment.Jeremy H.
Simple and easy, close to home.ROBERT S.
Customer did not leave a comment.CARLOS R.
we had to clean out the floorEDD H.
Customer did not leave a comment.NORMAN J.
Sonny's very professional, clean and easy. Thanks for the super service!Yvette B.
Everyone was friendly and helpful. I was in and out in no time. I would recommend to everyone in need of a truck or trailer.DALE B.
Truck was dirty in the box and the blankets were filthy. The person who checked me out was sick, hacking and coughing. If I did not need this truck to move I would of left.TIM K.
Customer did not leave a comment.WENDY S.
Customer did not leave a comment.STEVE L.
Customer did not leave a comment.RONALD S.
Customer did not leave a comment.Melixa S.
They deleted (accidentally) my rental I had done online, so we had to start from scratch. Quoted me a price 200 more than the Internet had. So she dropped it back down when I told her this. And finally had to go pull out our own truck and inspect it ourselves.BILLIE K.
Customer did not leave a comment.PAMELA D.
I WAS VERY PLEASED OVERALL.ANTHONY R.
Very friendly and helpful staff (Brandy). The experience was good.JAMES W.
Customer did not leave a comment.GEORGE P.
Clean and kept location. Personnel extremely helpful.clay M.
The trailer I rented was in poor condition. However you could not see or notice until in transit so I do not blame the location or staff. The latch for the door came apart while driving causing the door to open and me losing some of my personal belongings. The cord for the lights also came apart while in transit. As I mentioned everything seemed ok when I got it looks like the corrosion to the latch was underneath.Kevin D.
I reserved for a Saturday morning. The uhaul site said they would be open. It was just by chance that i caught someone there. He was not supposed to be there at all. please update records has two hours of operationPaul A.
Customer did not leave a comment.martin G.
Great customer service. Why was I not offered any rental reimbursement for returning the trailer 2 days early?John D.
Brandi was very helpful as was the owner.PAT C.
I would like a DETAILED bill. Have not received one even though my card has been charged.OBRIEN P.
Customer did not leave a comment.FRANK B.
Customer did not leave a comment.Sarah W.