Customer Reviews for South Chehalis Storage
(U-Haul Neighborhood Dealer)

Rating:

1.0

I feel I was charged too much. One, the guy who helped me didnt tell me the price of the truck nor any other charges. I called to ask of charges out of my account he told me he'd call me right back after looking and never did. I also asked if I needed a hour extra was that possible? He told me he'd find out. Never told me anything I called again and he told he didnt know that info I was very careful and cleaned out my truck. Asked if we could do a look over he took the keys and said he'd do it later and walked away. I felt in the dark on all of it and way more then I wanted to spend on the use. I only know after that it was so high after bill was posted to my email. I wish he would of expland priceing of what It was going to be charged. I actully thought I was useing a $19 doller truck. I didnt know it was a $29.00 truck again was not told.I ask and thought it was your smallest truck so I thought it was a $19. I had been a pretty loyal customer of u haul for a long time. I think i might go else were after today from now on with the way this went. Again I'm irratated I paid over $170.for fees not explaned or shaired from the beginning. Even though I asked over and over. Just feel I was over charged.

Rating:

5.0

Ben is very helpful and went extra mile to make sure we are taken care of when we had a problem with the trailer we rented. We appreciate him so much.

Rating:

5.0

It was pretty streamline. Representative 2as very communicative !!

Rating:

5.0

Ben was great very helpful

Rating:

4.0

Good