My reservation was for 8am. The guy showed up late and was VERY unprofessional and disrespectful. He even got combative with me because I told him how unprofessional he was acting and because of how trashed the truck was. The truck was completely filthy in the cab and in the back and I had to clean it out. He was also supposed to have the trailer hooked up but instead told me I needed to hook it up and he provided NO assistance. I strongly feel that, because of his lack of professionalism and his rudeness, he should not be allowed to represent U-Haul otherwise I will never use U-Haul again
Joseph B
Customer Reviews for South Dixie Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was not convenient to my delivery location nor was anyone there to answer phone or questions at 3pm Friday afternoon. Place was open to drop off car hauler, but no one there if there was an issue. There is a U-Haul location not 10 miles from my delivery location, but app would only give me two locations one being South Dixie Storage in Cross City, Fl and the other farther away in Ft. White, Fl. I feel that if I'm going to be expected to deliver U-Haul equipment for U-Haul at a location of their choosing that I should get a discount or paid mileage for doing so.
THOMAS GGood services
ROBERT CNo problems. Great assistance
tommy mStaff is so friendly! Love the location. Everything was so clean and well kept.
CAROLYN DI arrived around noon on Friday. A week day. There was nobody working there. The door was locked and i tried calling the phone number multiple times with no answer. The lot was wide open with not even a gate. So i called u-haul and they documented that i did drop off the auto hauler. It’s crazy to me because if someone is not a honest person like i am after they call u-haul to document that they dropped off. They could pull back out still connected.
Darren MNothing
ED P