The return process was too cumbersome for self-return. Lots of photos, recording mileage, opening the drop box, all with no lights! I realize it doesn't require any staff and that ultimately saves money, but it is not any cheaper than a location that has someone to assist you. In the future, I will only go to a location that has staff. The lady who called me was very nice and helpful.
Terrence B
Customer Reviews for Southeast Hauling NC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean and helpful as always
DINO GAll was fantastic. U-Haul made my move so easy. Would definitely use again
Mitch CEverything on point. Always took care of it needs and they always answer your questions and explain things to the tea
Dennis DIt was a terrible experience; I had to go to three locations to drop off the equipment.
LAKISA ECustomer Service was great. Made sure we knew about the features of the truck. We had to keep the truck a day longer but no problems. I will be recommending this location to other people needing to rent a truck. GREAT JOB
SHARON W