Customer Reviews for Southeast Storage Wetumpka South

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southeast Storage Wetumpka South

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jeffrey B. on

Rating:

Great location. Easy access.

Terry M. on

Rating:

Customer did not leave a comment.

Angela J. on

Rating:

Customer did not leave a comment.

MILLARD M. on

Rating:

Customer did not leave a comment.

Laura P. on

Rating:

Customer did not leave a comment.

Bernie M. on

Rating:

Nothing.

Greg S. on

Rating:

Customer did not leave a comment.

Robin W. on

Rating:

Customer did not leave a comment.

Gerald C. on

Rating:

Overall customer service and facility was excellent.

Brett H. on

Rating:

Customer did not leave a comment.

Patricia C. on

Rating:

Customer did not leave a comment.

Amber M. on

Rating:

Customer did not leave a comment.

michael R. on

Rating:

got to work harder to ensure vehicles are well maintained and stocked appropriately.

Eric S. on

Rating:

Customer did not leave a comment.

John V. on

Rating:

Customer did not leave a comment.

stacy M. on

Rating:

Customer did not leave a comment.

james C. on

Rating:

Customer did not leave a comment.

William M. on

Rating:

Customer did not leave a comment.

Ryan N. on

Rating:

Customer did not leave a comment.

James K. on

Rating:

Customer did not leave a comment.

Teresa H. on

Rating:

Customer did not leave a comment.

Michael R. on

Rating:

Jerome is an excellent representative of the organization and is a true practitioner of the art of customer service

Thomas L. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

Customer did not leave a comment.

Kenneth D. on

Rating:

Customer did not leave a comment.

BRUCE B. on

Rating:

Customer did not leave a comment.

Edward R. on

Rating:

Customer did not leave a comment.

Richard S. on

Rating:

Customer did not leave a comment.

CLAY G. on

Rating:

Customer did not leave a comment.

Jesse B. on

Rating:

Customer did not leave a comment.

GRADY A. on

Rating:

Customer did not leave a comment.

JULIE S. on

Rating:

Everything worked out wonderful renting the uhaul from Southeast Storage in Wetumpka. The entire process was easy and the two employees that helped us were very helpful and kind. Renting again this weekend!!! Will definitely recommend to everyone we know!!

kay B. on

Rating:

Customer did not leave a comment.

vance P. on

Rating:

Customer did not leave a comment.

Cathy B. on

Rating:

Customer did not leave a comment.

Angela W. on

Rating:

Super friendly and great customer service.. We rented a storage unit for about 16 months and they were awesome. Thank you, A. Winkler

Jeffrey B. on

Rating:

Customer did not leave a comment.

Leon A. on

Rating:

Customer did not leave a comment.

Angela W. on

Rating:

The Manager Cassy went above and beyond. She is great and we were even able to hire her husband to help us load.. Could not have done it with out her!!!! Thank you Cassie Justice

Steve R. on

Rating:

Great service on short notice requirement.

Lorrenzo M. on

Rating:

Nothing..excellent service!

Phillip H. on

Rating:

Cassie is the greatest to work with. Highly recommend this location.

Steve R. on

Rating:

Customer did not leave a comment.

James C. on

Rating:

Customer did not leave a comment.

Samuel C. on

Rating:

Reserved the carrier a week ahead of time and local agent could not bring the trailer closer than 35 miles from where it was SCHEDULED to be picked up. EVEN THOUGH I PERSONALLY SAW CARRIERS AT UHAUL LOCATIONS BETWEEN THE 2. We drove past at least 4 empty carriers at other locations closer than where we had to ADDITIONALLY DRIVE TO. We were not notified of the change until 20 hours before the pick up and could not change our motel reservation. Added several hours to our work. Tag light and wide vehicle lights did not work when picked up and one of the lenses was missing. Rusted out step on one side. Broken glass all over ramps.

Julia H. on

Rating:

Customer did not leave a comment.

Aarin J. on

Rating:

Customer did not leave a comment.

Alan P. on

Rating:

Customer did not leave a comment.

Daniel R D. on

Rating:

Very courteous service, knowledgeable and efficient representative.

Jeffrey B. on

Rating:

Host employee was clueless about rental drop off.

Sarah A. on

Rating:

Customer did not leave a comment.

Cindy C. on

Rating:

Have the truck at the place u said it would be not 25 miles away Even after ordering two weeks in advance. Not happy.

ashley N. on

Rating:

Customer did not leave a comment.

Steve C. on

Rating:

Fix the insurance problem!!!!!!!

Jackie L. on

Rating:

Customer did not leave a comment.

Melissa C. on

Rating:

Love the customer service, Jerome and Cassie have outstanding, helpful attitudes. Made my experience a pleasant one.

CHRISTEN G. on

Rating:

Worker was very knowledgeable and helpful with my uhaul rental.

JUDY B. on

Rating:

Customer did not leave a comment.

Paul S. on

Rating:

Jerome is simply outstanding. He makes the entire process very easy to complete.

Steven C. on

Rating:

Stay open longer, I could have returned it a day sooner but everyone closed about 10min before I could get there. I was charged for 3 days and only used it for a day and a half but couldn't return it till the next day. I hope that the bill will be adjusted accordingly. Other than that the trailer was great

Paul S. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Customer did not leave a comment.

Matthew C. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

Customer did not leave a comment.

Anisha R. on

Rating:

It was much further than I wanted for a pickup location

Michael W. on

Rating:

Customer did not leave a comment.

Robin C. on

Rating:

Customer did not leave a comment.

Michele R. on

Rating:

I originally had a truck reserved for Sunday, February 25 but it was suppose to rain so I decided to move on Saturday, February 25. However U-Haul Moving and Storage of Woodmere did not have a truck available. Therefore, Kevin at the Woodmere location was a lifesaver and did everything he could to find me another truck. He was very friendly and helpful. He found me a truck at the Southeast Storage Wetumpka South were Cassie was very friendly and helpful making my whole moving experience a breeze and more enjoyable.

Ronald B. on

Rating:

Customer did not leave a comment.

Sarah K. on

Rating:

Cassie was the person who rented me the uhaul and she was very nice and helpful.

James M. on

Rating:

The lady was great,(sorry I forgot her name), uhaul closed at 5pm but she stayed open 20 minutes late for me to get the rental, that’s great customer service . Would recommend

Jean P. on

Rating:

Customer did not leave a comment.

diamond J. on

Rating:

My email was spelled wrong which I spelled out over the phone which caused me problems at check in. I called for help and the first person hung up in my face. The second person fixed my email so after an hour I was able to move

STUART M. on

Rating:

Customer did not leave a comment.

jerry S. on

Rating:

Nothing. Agent on site was excellent!

Kelly H. on

Rating:

I was 100% please.

SUE ANN D. on

Rating:

smooth, easy no problems

TOMMY H. on

Rating:

The folks at Southeast Storage/U-Haul were just extremely friendly and tremendously helpful. These are good people! When I need to use U-Haul again, I will be stopping by here!

GLEN G. on

Rating:

Customer did not leave a comment.

Laura K. on

Rating:

The process was easy. The gas gauge for the gas refill made it easy so as not to put too much gas back in the truck. Less stress at UHaul was less stress moving. Thank you.

Kenneth A. on

Rating:

Customer did not leave a comment.

Eugene D. on

Rating:

Customer did not leave a comment.

Edwin G. on

Rating:

Customer did not leave a comment.

Curtis F. on

Rating:

Customer did not leave a comment.

Chang E. on

Rating:

Overcharged originally for miles had to call to fix. Trying to charge us for dolly rental that we didn't use.just be accurate on charges. Other than that people were really nice.

VERSHONE G. on

Rating:

Nothing

Lee Ann H. on

Rating:

Customer did not leave a comment.

Bill B. on

Rating:

Staff was great

Alicia H. on

Rating:

Customer did not leave a comment.

Warren M. on

Rating:

Customer did not leave a comment.

julie P. on

Rating:

The 26 foot truck I rented didn't ride smoothly. It somewhat acted like it was struggling to shift gears, up and down. It was a very shaky and bumpy ride at times. (6 hours worth)

Robert T. on

Rating:

Customer did not leave a comment.

Jessica P. on

Rating:

The office was closed and no one was there when we arrived at the time set by U-Haul reservations. We had to wait 30 minutes for someone to show up. The driver side door was full of water.

Sean C. on

Rating:

Customer did not leave a comment.

Laurie O. on

Rating:

Customer did not leave a comment.

MARK S. on

Rating:

Hope I spell her name right . Have seen Cassey a few times She is a pleasure to work with makes things seem smooth Thanks

ANTONY N. on

Rating:

Excellent customer service. Very helpful

Roland P. on

Rating:

Customer did not leave a comment.

James T. on

Rating:

Quick and easy

John B. on

Rating:

The rental was returned after hours.