Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome customer service at Southern Auction Services. Highly recommend
Jeffrey N
Rating:
5.0
Customer did not leave a comment.
Mark E
Rating:
5.0
Great customer service!
LARRY C
Rating:
4.0
Customer did not leave a comment.
James C
Rating:
4.0
Customer did not leave a comment.
David L
Rating:
5.0
We had a very pleasant experience.
William H
Rating:
5.0
Customer did not leave a comment.
todd b
Rating:
4.0
Customer did not leave a comment.
Patrick C
Rating:
4.0
The owner was so kind and helpful as this was my first time driving the U-Haul.
The truck was ready and clean and he pulled it out for me and went over some safety points.
Vickey A
Rating:
5.0
Perfect location. Easy to access and a readily available selection of equipment is always on site.
David B
Rating:
5.0
Truck was older truck. Was a little dirty.
Peggy W
Rating:
3.0
Customer did not leave a comment.
Charles R
Rating:
5.0
Customer did not leave a comment.
ELIZABETH P
Rating:
3.0
While the service was fine, the facility and owner were way too political for me. While everyone is entitled to expressing their political views, this location was so skewed one way that it gave me second thoughts about picking up the UHAUL there. In fact, I would not have rented here had it not been for the fact that I had to have a truck that afternoon to finish up my move.
ANDREW A
Rating:
3.0
People are great. Nothing wrong with location, just not new like other locations i have been to.
Robert C
Rating:
5.0
Customer did not leave a comment.
Brandon C
Rating:
4.0
Customer did not leave a comment.
Mike T
Rating:
4.0
Customer did not leave a comment.
Michael K
Rating:
5.0
Customer did not leave a comment.
LARRY C
Rating:
5.0
The owner -Charlie is the best! Only rent from him!
ALAN B
Rating:
5.0
All good!
Robert S
Rating:
5.0
nothing, Charlie was great
WILLIAM G
Rating:
5.0
No improvements needed. It was great!
PEGGY B
Rating:
5.0
Customer did not leave a comment.
EUGENE A
Rating:
5.0
Thanks Charlie!
CHARLES C
Rating:
5.0
Customer did not leave a comment.
Patricai P
Rating:
5.0
Thank you.
James Z
Rating:
5.0
Nothing it was perfect
Stephen N
Rating:
5.0
Customer did not leave a comment.
Wayne H
Rating:
5.0
Customer did not leave a comment.
BRIAN G
Rating:
5.0
Customer did not leave a comment.
Marilyn P
Rating:
5.0
Customer did not leave a comment.
ANDY M
Rating:
5.0
Customer did not leave a comment.
William D
Rating:
5.0
The gentleman that greeted me and helped me with the return of the truck was very nice and helpful. He was really delightful.
Pamele B
Rating:
3.0
Poor hours.
RYAN C
Rating:
3.0
Customer did not leave a comment.
MICHAEL M
Rating:
3.0
Truck was dropped off on a holiday, no employees were present.
DAVID M
Rating:
4.0
Customer did not leave a comment.
ALVIN D
Rating:
5.0
Nothing, Nada. Best rental service that I have ever encountered. This puts Home Depot rental units to shame!
James B
Rating:
5.0
Customer did not leave a comment.
Leo P
Rating:
3.0
We basically had to park the UHaul in a field and just drop off the key in a box. No one helped us and there was no one available.
Jaden W
Rating:
5.0
Customer did not leave a comment.
Brian L
Rating:
5.0
Customer did not leave a comment.
kayla h
Rating:
5.0
Customer did not leave a comment.
Charles A
Rating:
5.0
The only issue we had was nailing down a location with uhaul. We had to wait until a day before we needed the trailer before we knew the location; the Controller was suppose to call us..he did not. The direct line we had been given sent us to three live people who gave us the run around until we got a recording saying you were closed. But finally, we got CHARLIE at Southern Auction Services who represents uhaul! What a pleasant and accommodating gentleman! In fact he was so pleasant we didn't feel inclined to mention the aforementioned details. All your employees should represent like Mr. CHARLIE.
Judy W
Rating:
5.0
Customer did not leave a comment.
doug m
Rating:
5.0
Very helpful with returning tow dolly.
robert j
Rating:
5.0
Customer did not leave a comment.
gregory H
Rating:
5.0
The gentleman that runs this location is a wonderful human. We have rented from here several times.
REBECCA A
Rating:
5.0
Customer did not leave a comment.
Stephen B
Rating:
3.0
Service the trailers so they work as inyenfef
Richard H
Rating:
5.0
This location came through after your company moved my reservation at the last minute. Very fortunate that I came in front out of town and checked my email or I would have been screwed. Not happy with your dumb company policies!!!!
AL H
Rating:
5.0
Customer did not leave a comment.
Robert C
Rating:
4.0
Customer did not leave a comment.
steven c
Rating:
5.0
Customer did not leave a comment.
Dennis P
Rating:
5.0
Customer did not leave a comment.
Laberne L
Rating:
5.0
Customer did not leave a comment.
Thomas B
Rating:
5.0
Great services provided by Charlie. Thank you!
Lance L
Rating:
4.0
Very friendly service.
Ralph B
Rating:
5.0
Charlie was so kind and knowledgeable.
Jill H
Rating:
5.0
Customer did not leave a comment.
Bryan B
Rating:
5.0
Customer did not leave a comment.
Joseph O
Rating:
5.0
Customer did not leave a comment.
Mike G
Rating:
4.0
Location closed on Monday. Used after hours drop off.
Larry S
Rating:
5.0
Customer did not leave a comment.
Mike G
Rating:
5.0
Customer did not leave a comment.
William A
Rating:
5.0
Customer did not leave a comment.
Dariusz M
Rating:
3.0
Customer did not leave a comment.
John M
Rating:
5.0
Lower mileage charge
Stanley G
Rating:
5.0
Customer did not leave a comment.
richard g
Rating:
4.0
Customer did not leave a comment.
RANDY G
Rating:
5.0
Customer did not leave a comment.
Courtney G
Rating:
5.0
Could be called the Extra Mile Uhaul rentals! Nice folks!
Mikey Y
Rating:
5.0
Customer did not leave a comment.
Timothy S
Rating:
5.0
Customer did not leave a comment.
ANA B
Rating:
5.0
Great customer service.
David L
Rating:
5.0
Customer did not leave a comment.
William R
Rating:
5.0
Customer did not leave a comment.
Jerry M
Rating:
5.0
Customer did not leave a comment.
Jeff N
Rating:
5.0
Customer did not leave a comment.
Thomas R
Rating:
1.0
I was driving without rear lights at night with trailer. The trailer was dirty.
Lesa M
Rating:
5.0
Customer did not leave a comment.
Lawanda L
Rating:
5.0
Customer did not leave a comment.
Randy S
Rating:
3.0
Self drop off so can’t adequately evaluate for this experience but have used them in the past and they were great.
