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Timothy H.
Customer Reviews for Southern Auction Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great help and service, as always.
Peter C.Great service. I will use them in the future.....
neil W.One of the best experiences I've ever had renting a uhual. Charles was great and very helpful with my rental. Would use this location again if I need another uhual.
Emily W.Charlie is the best!!!
Joseph O.The process was easy and service very accommodating and helpful.
Leah K.Much better experience turning in vehicle than I had with the check out.
Robert H.Keep on doing what you're doing!
Hugh W.Great service, very knowledgeable and helpful
Michael '.Nothing everything was perfect
Eileen F.No improvements are necessary. Great people, location and hours.
Joseph O.Returning my 5X8 trailer was quick and easy. The staff are very personable, knowledgeable and helpful. I would definitely do business with this company again. Very positive experience.
Hugh W.Really great people, got there early morning and they had to call in someone to come do paperwork, But he was there in five minutes and I was out and gone in fifteen minutes, great service
terry D.The truck was clean, but had no pulling power for being in the mountains. The building is dirty and cluttered.
Teresa F.The truck was clean and looked great. However, by the time I got home, I discovered a caution light indicating low oil. There actually wasn't any oil in it because someone didn't tighten the drain plug in the oil pan. Easily fixed and I was reimbursed for the oil, but could've been a disaster for uhaul and me if I had driven it that way.
Sherrie H.Very helpful, professional and courteous. Rental was quick and easy.
Bill K.Rented 1st from dealer in Hiawassee. No one there to hookup the trailer so I had to drive 10 miles out of my way to this dealer.
BOB C.Awesome customer service!!
Johnny H.Great service....Always friendly!
Edward M.Experience service, thank you!
JERLYL LYNN H.The gentleman running the shop is absolutely 💯 % genuine & kind. Never met another person that rented UHaul as nice as him. Please let him know we really appreciated his kindness. We are praying for him to have many more peaceful happy days on earth. But absolutely know God has him in his hands and will open the gates wide when it's his time to be with our Father in Heaven. What a terrific, Ä·ind hearted ♥ soul. It was our pleasure to meet him. Scott & Judy Jones us if he needs anything. Just call...
Judy J.equipment was not 100% clean and maintained. windshield was dirty. wiper blades needed replaced which i didn't know until i had to use them. front end needed aligned and tires balanced as truck shook around 70 mph. all this was reported to check in location in lakeland fl. i suggest you report any issues to uhaul so that they can fix it before renting out the vehicle.
RON L.Southern Auctions had great customer service and plenty of room to turn around and drop off the trailer.
Rory C.Easy quick and very friendly
DARLA H.The staff was very helpful and knowledgeable
Larry D.Great people, great service! Kind, prompt, & efficient!
Guillermo H.Friendly and the trucks are always clean.
Frank B.I was charged significantly more than my reservation said i would be. Then the agent seperated my truck and trailer into two seperate purchases when they did not have the truck and trailer at the place the reservation was made for. On top of it all the charges on the receipt are 51.00 less that what i was actually charged. I am very upset and feel that i have been cheated and conned at every chance, Terrrible. Just terrible.
Joshua K.Just check to make certain the trailers are cleaned out before renting to the next customer
Joe T.No improvement needed.
Robert F.THE Best UHaul site I've ever seen. Very helpful and knowledgable. Highly recommended.
Peter C.Clean trailer after it is turned in by prior renter
Joseph T.Charlie was great and super helpful! Made my move very, very easy and pleasant! Highly recommend this location!!
John C.???
Duane B.Great place checks trailers out and inspects before you leave
BRIAN R.Great convenient location with helpful staff.
JOHN G.Southern auctions took good care of us after we had problems at another local dealer.
George S.Perfect. Staff hooked up the trailer and checked out the lights and all safety items. Great service. Easy.
Carl C.Easy to work with, clean
John P.Worker himself was very helpful, location was clean. Not sure if I could rate the area due to it being just a quick drop off.
Ernesto S.