Awesome customer service!!
Johnny H.
Customer Reviews for Southern Auction Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service....Always friendly!
Edward M.Experience service, thank you!
JERLYL LYNN H.The gentleman running the shop is absolutely 💯 % genuine & kind. Never met another person that rented UHaul as nice as him. Please let him know we really appreciated his kindness. We are praying for him to have many more peaceful happy days on earth. But absolutely know God has him in his hands and will open the gates wide when it's his time to be with our Father in Heaven. What a terrific, Ä·ind hearted ♥ soul. It was our pleasure to meet him. Scott & Judy Jones us if he needs anything. Just call...
Judy J.equipment was not 100% clean and maintained. windshield was dirty. wiper blades needed replaced which i didn't know until i had to use them. front end needed aligned and tires balanced as truck shook around 70 mph. all this was reported to check in location in lakeland fl. i suggest you report any issues to uhaul so that they can fix it before renting out the vehicle.
RON L.Southern Auctions had great customer service and plenty of room to turn around and drop off the trailer.
Rory C.Easy quick and very friendly
DARLA H.The staff was very helpful and knowledgeable
Larry D.Great people, great service! Kind, prompt, & efficient!
Guillermo H.Friendly and the trucks are always clean.
Frank B.I was charged significantly more than my reservation said i would be. Then the agent seperated my truck and trailer into two seperate purchases when they did not have the truck and trailer at the place the reservation was made for. On top of it all the charges on the receipt are 51.00 less that what i was actually charged. I am very upset and feel that i have been cheated and conned at every chance, Terrrible. Just terrible.
Joshua K.Just check to make certain the trailers are cleaned out before renting to the next customer
Joe T.No improvement needed.
Robert F.THE Best UHaul site I've ever seen. Very helpful and knowledgable. Highly recommended.
Peter C.Clean trailer after it is turned in by prior renter
Joseph T.Charlie was great and super helpful! Made my move very, very easy and pleasant! Highly recommend this location!!
John C.???
Duane B.Great place checks trailers out and inspects before you leave
BRIAN R.Great convenient location with helpful staff.
JOHN G.Southern auctions took good care of us after we had problems at another local dealer.
George S.Perfect. Staff hooked up the trailer and checked out the lights and all safety items. Great service. Easy.
Carl C.Easy to work with, clean
John P.Worker himself was very helpful, location was clean. Not sure if I could rate the area due to it being just a quick drop off.
Ernesto S.Mr. Shelton has great customer service and quality equipment. He is my go to for UHaul needs.
Andy R.License plate.light (r) out. Ratchets need oil or lubed.
Steve B.My original pick up location couldn't fill my order because the woman that handles uhaul was not there. I barely made it to the nearest location to even get the trailer I needed for my move I will not be using uhaul in the future.
James M.Great experience. Knowledgeable and helpful location. Definitely will use again.
Clifford H.Original location was full, was instructed to drop trailer at a different location.
Stanley R.Outstanding!!!
SAMUEL A T.Dont change the location drop off and time the day of and dont send people to a CLOSED location. WORST EXPERIENCE EVER!!!!!
tracy C.nice gentleman helped me unhitch trailer --
Tamara T.Even though the U-Haul representative was not at the drop-off location when I arrived, the store owners were very helpful and unhitched the trailer from my car.
Georgia G.I always go to the same one because of service and help.
garland M.He was very friendly and very helpful,and took care of me quickly.very impressed
Ricky R.The owner is very cordial and helpful in making our U-Haul experience quite pleasant!
Onice P.This is my 4th. Time renting a uhaul truck and equipment from Southern Auction Services and Uhaul Rental. In the past I have rented from other uhaul rentals in this surrounding area and also in a couple different states, Southern auction is by far the VERY BEST I have ever rented from. Trucks always very clean inside and out, equipment is always in good condition, very friendly people, very helpful and very reasonably priced. If I ever need any uhaul equipment this is most definitely the place I will always use, I always highly recommend this place to any family, friends or anyone asking for information or recommendations of a uhaul rental in our surrounding area. I gladly give them the highest rating.. Thanks again to Southern Auction services and uhaul rental for another great and stress free move!
Melinda J.Great people to do business with. Much appreciated work.
charles G.The man I dealt with was very nice and personable.
LISA W.Very friendly, helpful & accommodating. Would definitely recommend & use again.
Darren S.No suggestions for improvement - great customer service & assistance
Thomas S.Nothing, Great, friendly service
Victoria G.The first two UHaul drop off locations listed on internet did not work out, one was unmonitored (operator out of town)and second one was no longer accepting drop offs even though the 24 hr drop off box was still mounted outside. Luckily a local directed us to the third option in a nearby town and Charlie was very kind to stop what he was doing to assist me.
Tamara P.Charlie was very helpful & got us on our way. We changed the size of the trailer last minute, but he just went along with our change like it was no big deal. Thank You
Stephen M A.Good connections this manager has for the county he is in. Very good to do business with.
charles G.Great U-Haul Center. Highly recommend!
James P.