Customer Reviews for Southern Auction Services
(U-Haul Neighborhood Dealer)

315 reviews

3327 Hwy 64 W   Hayesville, NC 28904

(828) 389-4631

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 389-4631

3327 Hwy 64 W
Hayesville, NC 28904

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am–4 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Charles A 
Rating:
5.0

The only issue we had was nailing down a location with uhaul. We had to wait until a day before we needed the trailer before we knew the location; the Controller was suppose to call us..he did not. The direct line we had been given sent us to three live people who gave us the run around until we got a recording saying you were closed. But finally, we got CHARLIE at Southern Auction Services who represents uhaul! What a pleasant and accommodating gentleman! In fact he was so pleasant we didn't feel inclined to mention the aforementioned details. All your employees should represent like Mr. CHARLIE.

Judy W 
Rating:
5.0

Customer did not leave a comment.

doug m 
Rating:
5.0

Very helpful with returning tow dolly.

robert j 
Rating:
5.0

Customer did not leave a comment.

gregory H 
Rating:
5.0

The gentleman that runs this location is a wonderful human. We have rented from here several times.

REBECCA A 
Rating:
5.0

Customer did not leave a comment.

Stephen B 
Rating:
3.0

Service the trailers so they work as inyenfef

Richard H 
Rating:
5.0

This location came through after your company moved my reservation at the last minute. Very fortunate that I came in front out of town and checked my email or I would have been screwed. Not happy with your dumb company policies!!!!

AL H 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
4.0

Customer did not leave a comment.

steven c 
Rating:
5.0

Customer did not leave a comment.

Dennis P 
Rating:
5.0

Customer did not leave a comment.

Laberne L 
Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
5.0

Great services provided by Charlie. Thank you!

Lance L 
Rating:
4.0

Very friendly service.

Ralph B 
Rating:
5.0

Charlie was so kind and knowledgeable.

Jill H 
Rating:
5.0

Customer did not leave a comment.

Bryan B 
Rating:
5.0

Customer did not leave a comment.

Joseph O 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
4.0

Location closed on Monday. Used after hours drop off.

Larry S 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
5.0

Customer did not leave a comment.

William A 
Rating:
5.0

Customer did not leave a comment.

Dariusz M 
Rating:
3.0

Customer did not leave a comment.

John M 
Rating:
5.0

Lower mileage charge

Stanley G 
Rating:
5.0

Customer did not leave a comment.

richard g 
Rating:
4.0

Customer did not leave a comment.

RANDY G 
Rating:
5.0

Customer did not leave a comment.

Courtney G 
Rating:
5.0

Could be called the Extra Mile Uhaul rentals! Nice folks!

Mikey Y 
Rating:
5.0

Customer did not leave a comment.

Timothy S 
Rating:
5.0

Customer did not leave a comment.

ANA B 
Rating:
5.0

Great customer service.

David L 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

Customer did not leave a comment.

Jerry M 
Rating:
5.0

Customer did not leave a comment.

Jeff N 
Rating:
5.0

Customer did not leave a comment.

Thomas R 
Rating:
1.0

I was driving without rear lights at night with trailer. The trailer was dirty.

Lesa M 
Rating:
5.0

Customer did not leave a comment.

Lawanda L 
Rating:
5.0

Customer did not leave a comment.

Randy S 
Rating:
3.0

Self drop off so can’t adequately evaluate for this experience but have used them in the past and they were great.

Ophelia L 
Rating:
4.0

Customer did not leave a comment.

Bonnie B 
Rating:
5.0

Customer did not leave a comment.

Wendy W 
Rating:
5.0

Really nothing. Southern Auction provides outstanding service.

Joseph O 
Rating:
5.0

Very nice people working here. In and out quickly. Great location and plenty of room.

Kevin K 
Rating:
5.0

Customer did not leave a comment.

Susan D 
Rating:
5.0

Customer did not leave a comment.

Drew M 
Rating:
3.0

Customer did not leave a comment.

Frank D 
Rating:
4.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Customer did not leave a comment.

JOSEPH I 
Rating:
5.0

Highly recommend!

Kelli L 
Rating:
5.0

The return location was convenient and well marked.

Dean W 
Rating:
5.0

Nothing can improved. It was great.

Kathy T 
Rating:
3.0

Customer did not leave a comment.

Steve P 
Rating:
5.0

Customer did not leave a comment.

Jerrett C 
Rating:
4.0

Customer did not leave a comment.

JAMES T 
Rating:
5.0

Excellent service, very accommodating and friendly.

John C 
Rating:
5.0

Customer did not leave a comment.

Timothy H 
Rating:
5.0

Customer did not leave a comment.

Timothy H 
Rating:
5.0

Customer did not leave a comment.

Allan P 
Rating:
5.0

Customer did not leave a comment.

Kimonta L 
Rating:
5.0

Customer did not leave a comment.

Barbara B 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Customer did not leave a comment.

Richard K 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
5.0

Customer did not leave a comment.

Alexa L 
Rating:
5.0

Great help and service, as always.

Peter C 
Rating:
5.0

Great service. I will use them in the future.....

neil w 
Rating:
5.0

One of the best experiences I’ve ever had renting a uhual. Charles was great and very helpful with my rental. Would use this location again if I need another uhual.

Emily W 
Rating:
5.0

Customer did not leave a comment.

Randy A 
Rating:
4.0

Customer did not leave a comment.

Mark T 
Rating:
5.0

Charlie is the best!!!

Joseph O 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
5.0

The process was easy and service very accommodating and helpful.

Leah K 
Rating:
5.0

Customer did not leave a comment.

Oscar L 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
4.0

Much better experience turning in vehicle than I had with the check out.

Robert H 
Rating:
5.0

Customer did not leave a comment.

Ralph B 
Rating:
5.0

Keep on doing what you're doing!

Hugh W 
Rating:
5.0

Great service, very knowledgeable and helpful

Michael ' 
Rating:
5.0

Nothing everything was perfect

Eileen F 
Rating:
4.0

Customer did not leave a comment.

William B 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS W 
Rating:
5.0

Customer did not leave a comment.

robert g 
Rating:
5.0

No improvements are necessary. Great people, location and hours.

Joseph O 
Rating:
5.0

Returning my 5X8 trailer was quick and easy. The staff are very personable, knowledgeable and helpful. I would definitely do business with this company again. Very positive experience.

Hugh W 
Rating:
5.0

Really great people, got there early morning and they had to call in someone to come do paperwork, But he was there in five minutes and I was out and gone in fifteen minutes, great service

terry d 
Rating:
5.0

Customer did not leave a comment.

christopher b 
Rating:
3.0

The truck was clean, but had no pulling power for being in the mountains. The building is dirty and cluttered.

Teresa F 
Rating:
5.0

Customer did not leave a comment.

Joseph O 
Rating:
5.0

The truck was clean and looked great. However, by the time I got home, I discovered a caution light indicating low oil. There actually wasn’t any oil in it because someone didn’t tighten the drain plug in the oil pan. Easily fixed and I was reimbursed for the oil, but could’ve been a disaster for uhaul and me if I had driven it that way.

Sherrie H 
Rating:
5.0

Customer did not leave a comment.

Macon C 
Rating:
5.0

Very helpful, professional and courteous. Rental was quick and easy.

Bill K 
Rating:
5.0

Customer did not leave a comment.

Peter B 
Rating:
4.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
5.0

Rented 1st from dealer in Hiawassee. No one there to hookup the trailer so I had to drive 10 miles out of my way to this dealer.

BOB C 
Rating:
5.0

Customer did not leave a comment.

Brittany T 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

Awesome customer service!!

Johnny H 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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