Customer Reviews for Southern Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southern Mini Storage

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Timmy P. on

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Lee W. on

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The last renters of this trailer had not swept it out. Otherwise the rental went as expected, the equipment worked excellently, and the staff was friendly&helpful!

Bill H. on

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Delores W. on

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Nyema S. on

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apollonia G. on

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Brandon J. on

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Truck was at correct fuel level still charged a additional 57 dollars extremely disappointed how this was handled

Thomas H. on

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Truck leaked and got all my boxes wet and destroyed some clothes. No reimbursement for it.

LANETTE W. on

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The lady that help me was really great.

Charlie T. on

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I thought service to be just fine as it was. Thank you!

bill C. on

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Very friendly quick with paperwork got in and out quickly Well satisfied

ANNE T. on

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les J. on

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Larry R. on

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Kitty K. on

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I never received my check for 91 dollars. Am very disappointed in the laurinburg, NC location . Personnel, lady, had 5 people Waiting at door upon her return....very unprofessional...plz send check to kitty kilbyNuritdivov, Po box 6671, Spartanburg, SC. 29304....cannot rent again to move rest of storage until I receive payment from uhaul ... Thank you, kitty kilbyNuritdinov

Michael B. on

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JUST KEEP UP THE GOOD WORK! Doing what you doing... THANKS!

james S. on

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Nothing that I can think of. The only thing better would be for them to do my move for free.

DEASIA M. on

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harold B. on

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Easy Reservation on line, quick service at pickup and turn-in. Excellent customer service.

Natasha B. on

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Rep had attitude and truck wasn’t swept in back and had a old dead cat beneath it

RON L. on

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GLORIA L. on

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U haul didn't want to drive needs brake pad or rotor on it make a loud noise .

June B. on

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Everything was so awesome.

MICHAEL H. on

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Gas hand was lower than what was on contract signed (took pictures of gas indicator before leaving rental location). Back of the uhaul had dirt and sand in it (took pictures before leaving rental location)

HUGH M. on

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PAUL P. on

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Melissa F. on

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JERRY H. on

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CALEB W. on

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Location was closed, drop off

Warren M. on

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RAYLLA C. on

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Chris G. on

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Wylie B. on

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The U-haul trailer leaked and water got all over our furniture and trailer brake lights and blinker on one side was not working.

JACKIE B. on

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RUTH D. on

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JONATHAN M. on

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Paul H. on

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Excellent customer service! Could not ask for better service....highly recommend Southern Mini Storage for your moving/storage needs.

DAVID F. on

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The truck smelled like nasty cigarette smoke. It was very unpleasant to have to smell the nasty smoke for 225 miles! I would impose a clean up charge or fine on the previous renter. The next issue was that the store owner was required to open the door at 900 am but did not open the door until 930 am. I was standing outside the location and knocking on the door. hello, Is this location open today? Third issue: The people at this location also did not verify with me the day before regarding supplies. I had requested 10 pads in the truck only to find out much to my chagrin at pickup time that the location does not have/stock any pads. That wouldve been good information to know beforehand so To improve service for the next customer you may want to actually call the customer the night before to verify the equiptment order. Unfortunately, I could not wait to get the pads from another U-Haul location as i was supposed to meet the movers at a nearby storage location to pack up my stuff. So, in short, nothing but a damn hassle by some inexperienced crew at the location

MIKE M. on

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Customer did not leave a comment.