Customer Reviews for Southern Oregon Tire and 4X4

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southern Oregon Tire and 4X4

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Richard T. on

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Nothing everything thing was great

David G. on

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Customer did not leave a comment.

Robert H. on

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The truck we rented was in rough shape. It rattled and drifted, the side mirrors were unable to be adjusted and the gas gauge wasn't accurate

glenda G. on

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Chris G. on

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dana G. on

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super efficient pick up. Super clean vehicle.

Maryanne S. on

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The young lady was very efficient and friendly!

Robert B. on

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SIDNE T. on

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Roberta S. on

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Dona is so friendly and professional! I’ve rented from them before and I’ve never been disappointed. Thanks everyone!

Robert C. on

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Mark F. on

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Very helpful personnel

Bridge M. on

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Donna is amazing! She could not have been more helpful and friendly. It’s been a long time since I’ve had such “over the top” service. This business is very fortunate to have her.

Pamela B. on

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We were very grateful for the great service!

Jacob J. on

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Terry L. on

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delores B. on

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Robert K. on

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Efficient, knowledgeable, and quick, I was very impressed with the service!

James W. on

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LINDA R. on

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Very understanding of my situation. Made it easier for me

Michael M. on

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Staff friendly, not too long of a wait.

Ryan W L. on

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Staff was great very helpful.

ROBERT B. on

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less paperwork

Kevin R. on

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Marc R. on

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Daniel V. on

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nothing

mukunda M. on

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Awesome thank you!

Mike M. on

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GLENDA G. on

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Maybe mention the safety hooks to use for the ramp on the back of the truck.

MARK R. on

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BILLY W. on

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jack B. on

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keith M. on

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Very courteous!

ANDREAS B. on

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mike Y. on

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This is my email however I never rented from you. I live in Michigan. Can you fix this please? Second time it has happened.

Charlotte S. on

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Scotty C. on

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Helen K. on

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Sheila S. on

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liann P. on

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I will definitely return to that location again in future ! Thanks

Paul S. on

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LARRY S. on

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Trailer was new and made tharyland perfectly. No problems with equipment. Since driving with trailer was on Interstate roads but at slower speed, we got to see more of the country than we did driving out to Grants Pass. Good trip all the way. Only problem was where I reserved trailer for pickup was not where I( had to go pick it up.

Prewre R. on

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Kathy J. on

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Robin S. on

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Not open on Sunday! Had no idea and had to complete return online

Bruce F. on

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Very friendly staff

Kyle A. on

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Don W. on

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Ryan was great to work with. Very knowledgeable and friendly.

John G. on

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Andrew H. on

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Keep previous rental receipts with all of your locations computers so the information can be accessed again for future rentals. Starting from square one every time is burdensome and time consuming.

JoAnn C. on

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Scotty D. on

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Great customer service, friendly and hello Donna

Russ R. on

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MICHAEL G. on

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DEBORAH M. on

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MS. Donna and team are outstanding!! True treasures and i will recommend. Them always!!

nadine A. on

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Bret R. on

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Wonderful service

JERRY C. on

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VERY HELPFUL

kim J. on

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ANDREAS B. on

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James C. on

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Raymond S. on

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Was hard 2 find in the back lot of 4x4 place had 2 ask need more signs

Thomas D. on

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Monica S. on

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Excellent customer service at this location. They had my truck all ready to go when I arrived. Very courteous and friendly clerk. I'll definitely use this location again.

Evan V. on

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lance K. on

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Nice people. A little difficult to find the office at the property, but overall good.

Joan L. on

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Feedback on what went well: Hailey, the customer service Rep was professional, friendly, fast and efficient. She made the transaction go smoothly. Thanks

Mike D. on

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Jeffery S. on

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DUAND CAMERON M. on

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richard B. on

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have the truck I ordered instead of switching out when it is to late to get a truck from a competitor,

matt K. on

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walt S. on

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Call me this was the worst customer service experience I have encountered with Uhaul, amoung my considerable rentals in the last 12 months. With 12 trucks on the Medford, Or. center lot (26 foot) when I arrived I was told pick up was to be in Grants Pass, Or. (70 miles round trip from Medford,Or.) how to get there, extra expense, 1/2 day wasted time loading.

Brett L. on

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Everything went very smoothly and the staff was great. There was a minor issue with tire pressure when I picked up the truck, but it was taken care of very quickly. I would definitely rent from this location again.

Patrick L. on

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Christian P. on

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Hailey was awesome..all staff was very accommodating ??

Mike D. on

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ida D. on

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We weren't happy that in less than a month you raised your rates 100$$. No extra days for getting home or unloading. Calling and asking for the trailer to be returned early. Changing drop off location twice on us and then not sending us the address like the representative said she would do. We had to call for the information. Definitely could have been better service.

Al D. on

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jack C. on

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x

Raymond D. on

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These 2 guys were amazing. Very professional and friendly. They were so careful with our furniture and pls ed it exactly where I wanted it.

David S. on

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online check in needs improvement. I was unable to complete it because it did not like my answers even though everything was legal

Guy F. on

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Stephen P. on

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Dana J. on

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Better Signage

david G. on

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This pickup is basically a Wrecking yard that has U hauls. We waited outside what we assumed was the entrance, only to call and be told to drive inside the wrecking yard to pickup, was not obvious and there were no clear signs. There was only 2 U hauls on the lot, the 20 foot I reserved and a 26 foot. Although the lady inside got us checked in, in a hurry!

Trina W. on

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Emily M. on

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Steven A. on

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ANDREAS B. on

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Fantastic staff. They were GREAT !!

paul H. on

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Bill E. on

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Needs bigger motor the 4.8 in the 10 foot box truck was under powered i would recomend the 5.3 or even 6.0. and the most inportant is NEEDS CRUISE CONTROL other than that all great

Melissa O. on

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Michael D. on

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William S. on

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Staff were helpful, but trailer was parked in very tight location among other used/junk vehicles. Took 20 minutes to maneuver it out of storage location. More troubling was, large open spaces in same lot where equipment could have been positioned for easy pick up.

jim H. on

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Donna was VERY friendly and helpful.

Charlotte C. on

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Fix your computer for the credit card reader.

DANIEL S. on

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D. ANITA K. on

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Very personable and efficient. Miss Donna in particular, but really everyone was as helpful and knowledgeable as could be. Made moving pleasurable - almost :-) Highly recommended.

Eric H. on

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They were nice and helpful.