Customer Reviews for Southern Oregon Tire and 4X4

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southern Oregon Tire and 4X4

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Jennifer N.
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Refused to help unhook the trailer and I had to ask for a receipt. No one wearing masks despite a raging pandemic. Very poor experience

Marie W.
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The staff was very nice and friendly and had everything ready to go! Fastest and easiest U-Haul rental I have ever done! Thank you so much!

Sophia S.
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Customer did not leave a comment.

Ryan H.
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Kristina H.
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Customer did not leave a comment.

Paul T.
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Customer did not leave a comment.

doug I.
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Couldn't confirm the reservation more than two days before the pickup date. That added to an already stressful move wondering if you'd be scrambling to make other arrangements if the reservation couldn't be made.

jeanette S.
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couldnt get their prices and charge correctly. most worst experience at the location. never again.

Kim F.
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Great place very friendly and the best part is Sophie the cute lil doggie that greets you at the door 😊🐶

Jim O.
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It was all good

Morgan B.
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Customer did not leave a comment.

Loyd T.
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Customer did not leave a comment.

MaryBeth D.
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gas tank was only half full

Ronald L.
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Customer did not leave a comment.

Donald L.
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The hook up area for the trailer was very tight when pulling out due to all of the parked cars. Customer service was very good and the lady was nice.

Tianna E.
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Customer did not leave a comment.

clark R.
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They were. Very professional and nice to work wifh.

Tiffany B.
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very friendly and quick

Diana M.
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I was pleased with the customer service overall, however I don't understand the charges for moving pads. We had 48 pads (4 dozen). Invoice says $1 per six. This confuses me as I paid $280 for 48 pads for seven days.

laura M.
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The garage door on trailer needed to be lubricated, my husband would have done it to insure proper operation but his wd40 was PACKED!

danny A.
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Customer did not leave a comment.

Judy C.
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Customer did not leave a comment.

Jeff S.
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Needs better U Haul signage. It is basically a 4x4 mechanical shop. We pulled up on the street in front and an shop employee came out to tell us to drive around back. The UHaul “office” is a corner of the garage closed off. It has a sign on the door once you get there but not easy to see from anywhere around the place. Kind of a dump

kevin M.
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I've rented from this place twice, and both times the service was great and no issues with the equipment!

CHARLES F.
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Madeline is beautiful and very professional.

Bill J.
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Super friendly and outgoing!! Fast service!! Definitely rent from again!!

Lee T.
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things just seem to have a hitch, everytime I rent vehicles or trailers, I now have adapters for almost all conceivable configurations, I don't know why they're not included with the rentals, This time I asked if there was a standard recieiver on the truck so I could install a multi-ball hitch and was told yes, only to find out that it is to the right of the welded 2 in standard ball and there was no room or it to clear allowing for the locking pin to align, Pin location behind the plate if only an inch furthur back would allow for this and also give more clearance for the clam to rotate when turning left, Hope a constructive observation. no I have a new combination extender that costed $50. Otherwise the rental truck was clean and performed as expected,

Ellen B.
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The service and equipment was excellent. The only thing that was disturbing was the our state has a COVID mask requirement. The person who waited on me was not wearing a mask nor did they require customers to wear masks

Janelle R.
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Customer did not leave a comment.

craig M.
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Waited very long time for service even tho I had checked in online ahead of time

MONTY L.
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Broken side mirror (bottom mirror)

Fred A.
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More hours open.

Robert L.
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Charged $15 for"cleaning" when the truck wasn't even dirty. I've never had this happen at to me at any other uhaul.

NATHAN H.
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They helped more then anyone i talked to

Kevin L.
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Customer did not leave a comment.

Angie B.
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I was charged for extra miles! I took a picture of the mileage when I dropped off truck. I called to let them know they over charged me! They took Off 6miles but it was still not right. Mileage was 2585 to start I ended with 2649. First charge was 2672, after that they reduced to 2666. Not ok! I will make sure to tell people not to rent a u haul from southern Oregon tire or do any business with them!

Sharon B.
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nothing

George S.
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Wear masks, please.

Brandon E.
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Customer did not leave a comment.

Kenneth B.
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Customer did not leave a comment.

Patricia W.
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Donna was wonderful, couldn't have done it without her. She showed me all about hooking up to the transporter with my car.

Amy B.
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Customer did not leave a comment.

Patricia W.
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Customer did not leave a comment.

Heather T.
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Truck was clean and had minimal damage to the exterior. Pick up location had not documented damage of exterior on web sight so had to take photos of my own to keep on hand until time of drop off.

Sandy R.
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Customer did not leave a comment.

Connie E.
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Dedicated facility would be nicer

bo H.
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Nothing!

Kristina W.
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Customer did not leave a comment.

kevin M.
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Donna was very good on checking to make sure the trailer was connected correctly and explaining the usage of it. Very friendly also!

sam H.
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Customer did not leave a comment.

DAWN W.
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Lio T.
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thank you for your wonderful service

Mike D.
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Customer did not leave a comment.

jean N.
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James G.
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All was very good!

Dan P.
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Nothing, Janine was great.

ed B.
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Customer did not leave a comment.

Christian C.
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Paul P.
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Richard T.
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Nothing everything thing was great

David G.
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Customer did not leave a comment.

Robert H.
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The truck we rented was in rough shape. It rattled and drifted, the side mirrors were unable to be adjusted and the gas gauge wasn't accurate

glenda G.
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Customer did not leave a comment.

Chris G.
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dana G.
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super efficient pick up. Super clean vehicle.

Maryanne S.
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The young lady was very efficient and friendly!

Robert B.
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Customer did not leave a comment.

SIDNE T.
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Roberta S.
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Dona is so friendly and professional! I've rented from them before and I've never been disappointed. Thanks everyone!

Robert C.
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Customer did not leave a comment.

Mark F.
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Very helpful personnel

Bridge M.
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Donna is amazing! She could not have been more helpful and friendly. It's been a long time since I've had such “over the top” service. This business is very fortunate to have her.

Pamela B.
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We were very grateful for the great service!

Jacob J.
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Customer did not leave a comment.

Terry L.
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Customer did not leave a comment.

delores B.
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Robert K.
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Efficient, knowledgeable, and quick, I was very impressed with the service!

James W.
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Customer did not leave a comment.

LINDA R.
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Very understanding of my situation. Made it easier for me

Michael M.
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Staff friendly, not too long of a wait.

Ryan W L.
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Staff was great very helpful.

ROBERT B.
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less paperwork

Kevin R.
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Customer did not leave a comment.

Marc R.
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Customer did not leave a comment.

Daniel V.
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nothing

mukunda M.
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Awesome thank you!

Mike M.
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Customer did not leave a comment.

GLENDA G.
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Maybe mention the safety hooks to use for the ramp on the back of the truck.

MARK R.
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Customer did not leave a comment.

BILLY W.
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jack B.
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keith M.
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Very courteous!

ANDREAS B.
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Customer did not leave a comment.

mike Y.
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This is my email however I never rented from you. I live in Michigan. Can you fix this please? Second time it has happened.

Charlotte S.
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Customer did not leave a comment.

Scotty C.
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Helen K.
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Sheila S.
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liann P.
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I will definitely return to that location again in future ! Thanks

Paul S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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