I ordered a I'l utility dolly and furniture pads and they were missing.Stewart T.
Customer Reviews for Southwest Auto Source
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had the absolute worst experience trying to pick up my u-haul. They lost the keys to the size I reserved and then sent me on a wild goose chase to find another one. I didn't get my guaranteed reservation refund either. Never using U-haul again. I wasn't the only there having issues either.Abbey K.
We requested an open place for Sunday drop off. There was not much room here to leave equipment.Tracy Y.
Customer did not leave a comment.Patrick M.
YepM. Shane F.
Customer did not leave a comment.Stephanie K.
The location does not provide a key drop off. We spent over an hour on hold with uhaul customer support on hold trying to get help in what to do with our key. I am so unhappy with this. It was stressful and I still have nowhere to take the key!Stephanie K.