Customer Reviews for Specialty Stone LLC
(U-Haul Neighborhood Dealer)

21 reviews

100 Carbon City Rd   Morganton, NC 28655

(828) 475-7383

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 475-7383

100 Carbon City Rd
Morganton, NC 28655

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Attempted to get a car dolly at a local location but had to drive 40 miles to pick up the item, then drive 40 miles to return it. I had no success in getting U Haul to help me with this.

KENNETH A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

MARK T. 
Rating:
1.0

I am extremely high risk for Covid-19. I reserved this truck with the understanding it would be contactless pick-up. I gave my credit card info online and purchased insurance. When I arrived at the location no truck was assigned for me. My wife had to go into a filthy office and redo all of my work with a man who refused to wear a mask in direct contradiction to local and state regulations stating that he "did not believe in that Covid stuff." He also seemed proud of the fact that a woman who had visited yesterday sat in another room rather than the office because it was so dirty. We also were not provided the insurance we thought we had purchased (we were not charged for it). This location is a horrible representation of U-Haul and should be closed. It is a danger for customers during a Pandemic.

Erskine W. 
Rating:
5.0

Customer did not leave a comment.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

Amanda D. 
Rating:
5.0

Customer did not leave a comment.

Virginia W. 
Rating:
5.0

Customer did not leave a comment.

Douglas H. 
Rating:
5.0

Agent excellent

TONI S. 
Rating:
5.0

The place was in an easily accessible location, owner was very nice and knowledgeable. Only issue we experienced was related to the gas...tank was just over 1/2 a tank when we picked it up, the owner said to make sure when dropping it off to make sure it had the same amount...which we did, however the drop off location did not accept that...we had to fill the tank.

Katrina D. 
Rating:
5.0

Will plays. Five stars. Would go back to this place again

Dana P. 
Rating:
5.0

Drop off was made easy by the location manager. Courteous and friendly. Convenient location.

Leonard F. 
Rating:
5.0

Customer did not leave a comment.

Bonnie B. 
Rating:
3.0

Customer did not leave a comment.

Guy C. 
Rating:
5.0

Customer did not leave a comment.

DEKOTA P. 
Rating:
5.0

You're perfect the way you are! ??

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

SILVEY S. 
Rating:
4.0

Customer did not leave a comment.

Phengkaen B. 
Rating:
5.0

great

Mark T. 
Rating:
3.0

The trailer I rented leaked water. Two of the hand painted cooler stands I was transporting got water on them from front drivers side and ruined the painting. I have rented approximately 7 uhaul s in the past year and was disappointed in the work I had to redo to make these items sellable.

Philip P. 
Rating:
5.0

Tommy went above and beyond his job helping me with getting and then returning the u-haul. I will return to this place again.

betsy L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top