Customer did not leave a comment.Alicia C.
Customer Reviews for Sportsman Motel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Zoe L.
Customer did not leave a comment.PAIGE L.
Customer did not leave a comment.Rose W.
The first trailer I hooked up ( myself ) , had no working brake light and running lights on the right side. The manager told me to hook up another, which contained grass clippings. Also he informed me his u-haul computer was down and would e-mail my contract, and fill in the correct trailer id. he never did.jules L.
Customer did not leave a comment.Nikki H.
Customer did not leave a comment.Wayne T.
Customer did not leave a comment.Tracie H.
I scheduled a trailer in New Roads, La. When I went to pick it up they had given it to someone else. I had to go to another city!Maureen G.
Not a thingRobert E.
After over 30 min on hold your customer service office never answered my call. In addition, all this time was spent at the uhaul drop off location where we were trying to drop your equipment. Now, 20 days later you bill me additional fees that should have been taken care of the day the rental was dropped. Just horrible service and I will not use again nor recommend to my family and friends!PATRICA P.
Customer did not leave a comment.christen Nicole R.
Truck was very dirtyKenneth A.
Customer did not leave a comment.Adam L.
Website work bettercynthia W.
Customer did not leave a comment.ASHLEY C.
Customer did not leave a comment.deandre M.
The uhaul was not available for self check in even though I was told the night before it was set up for that. I was given the option to either wait another hour or drive 45 minutes away to get another truck. The uhaul was also not the correct size, causing me to have to pay additional mileage. The whole experience was a nightmare, just like every other uhaul experience I have had. This is the most disorganized, uncaring company I've ever encountered.Michelle R.
I ordered 12 moving pads and they only had 6 pads. I checked in online for express and it still took us 1 1/ 2 hours to check in. I reviewed the truck without them finding the dolly and no moving pads having to go back in and let them know. The pads that they did find was not folded and had grass all over them. The experience of checking in was not professional and when they have customers come in for store they helped them and then would come back to meEric M.
They needs to set up a drop off box for after hours.TAMMY D.
Customer did not leave a comment.James B.
Customer did not leave a comment.ISIAH C.
Customer did not leave a comment.CLARA F.
Customer did not leave a comment.LESLIE D.
The place where we dropped off the uhaul was very nice and inviting. They know that the truck was having problems with it also. I have know problem with the place we dropped it off at.Lufroi A.
Customer did not leave a comment.BRENDA C.
Customer did not leave a comment.angel F.
Customer did not leave a comment.STEVE H.
Location was convenient.TIFFANEY C.
Customer did not leave a comment.ANNA L.
Customer did not leave a comment.Maurice M.
No issues with returning to facility. Appreciate the assistance.DAVID D.
Customer did not leave a comment.PAT C.
Uhaul was dirty inside the cab and the trailer.TONYA N.
Nothing could have been any better. The services were quick and everyone was polite!! Thanks!SHANIQUIA L.
Customer did not leave a comment.DAVID H.
they need to get there paper work together we went to rent one from them an they said they didnt have one when there were two on the lot so i had to find the one in baton rouge which was 70 miles from my house an when i got home simmesport called and said they had one which is about 12 miles from my house was very upset i had to drive all the way to baton rouge for nothing when i had one that closeMICHAEL O.
Customer did not leave a comment.RHONDA J.
I wanted a receit for the total amount.Till this day a am still waiting.Hard to understand the people that worked there. An additional charge was involvded that wasn't told to me for dropping off at different location.John P.
Customer did not leave a comment.BRIDGET E.
Hard to understand broken English.CLAUDETTE M.
When I went to pick the truck up I asked the guy for the rental he said to me 'we don't have any' I told him I had a reservation and then all of a sudden he had a truck. I had to wait to check in because he had to get his laptop and load it up. When the paper work was finally done I had to wait almost two hours in the hot sun to get the keys to the truck. If you want to improve have the keys ready, and let a person know that if you only have one truck and it's on hold for a customer just be honest and let a person know.DWENDOLYN H.
Customer did not leave a comment.Adam W.
The location was out of the way for me, they did not contact me in a timely manner to let me know where the equipment was going to be. Took a long time to get the equipment, the guy was not really sure what he was doing.DAVID D.
Customer did not leave a comment.ALICIA M.
Customer did not leave a comment.KATARIA A.
lower your pricesROY A.
Customer did not leave a comment.MARK C.
Customer did not leave a comment.