Great first-time experience renting a U-Haul.
Andy J.
Customer Reviews for Sportsmans Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up friendly efficient customer service
Deborah C.Great customer service
Veronica N.I recommend this place the guy's so professional and nice
Moutasem K.Location was very helpful, everything else was not very good. Equipment had tire issue, and computer system was not accurate. Had to make 5 calls to customer service to resolve an issue . REGIONAL MANAGER NEVER RETURNED CALL AS PROMISED.
Loring W.Nothing
Jennifer M.In the middle of nowhere. They were not open yet when we dropped the vehicle off, so it was left sitting in the entrance of driveway, since the entrance was gated off.
Melvin A.Tires were bald.
Anthony C.The truck that we had mechanical issues. We had to keep getting jumped off. Because it would not crank. Sportsmans Corner service was awesome. They helped in many ways.
Dessie D.This truck really runs on gas!!!!..we had to pay over $200.00 in gas on a one trip plus it took $66.00 to move the gas meter from one half tank to three quarters.
polly B.Truck was not available as scheduled at first location. This was a huge inconvenience!!
James H.I called to return my rental To another location and the guy said it was fine he didn't tell me that I would be charged for that and that I should return the uhall to them so it charged me for 2 more days even though i left the rental at another location and it didn't get checked in their either and I was trying all day to call uhall to tell them what I was doing and no one answered kept saying they was gonna return the call so I had to pay more money when I took the truck Monday back to soperton. I was very dissatisfied A
brenda J.N/A
Eric D G.This place was locked and closed by 10:00PM - No notice was given on the drop off details - We also had to drive 40miles in the complete opposite direction to drop the truck off with no t a single poin6t of contact - NOT only that, but the drop off location also had a sign stating that they wee closed on Saturday and Sunday - WTAF??? Children could do a better job of setting this up -
Justin B.Very nice place
WOODROW S.I reserved the unit in advance. It was a one-way rental. When I got there the trailer was ready but it took 2 hours for the location to get the rental agreement completed. There was some problem with the computer and every unit was listed as a return to location and would not allow a one way rental. The people at the location were very nice and did their best to get me set up and ready to go, but the U-Haul paperwork and contract would not let them set it up as a one way, even though that is what I reserved and they told me over the phone it was all good to go. So instead of taking 20 minutes to get the unit, it took 2 hours. The people worked very hard to do a great job, its just the U-Haul computer and paperwork that was the problem. I would recommend this location for a return to location rental, but not for a one way.
EARL S.The trucks were suppose to be in one place close to us and we had to drive 40 miles one way to pick 2 trucks. Two drivers and time spend was not good…
KENNETH B.N/A
Jerry A.Very friendly and professional attitude prompt and courteous service I will be back
Wayne M.I rented a 12 x 6 trailer with a ramp, the trailer is narrower at the gate than 6 ft. This should be included in the dimensions on the information page. It was almost not wide enough because of this.
david D.U-Haul changed location of trailer three times, lights on left side of trailer did not work, had to load vehicle ,myself. Drove an additional 85 miles to get trailer.
Barry G.Very friendly and courteous
DONALD R.Uhaul is the best way to go for a whole home move.
DAVID C.I need a phone call to speak with someone about this rental.
Eric H.Outstanding customer service from the vendor!
James G.Great customer service and easy to rent
Mary A.All was great and super easy!
Ricardo B.They were very helpful and super friendly. I would highly recommend.
Hope N.Quick and easy to rent!
Diana H.UHaul continues to have issues with their website. We have rented trailers/truck at least 10 times over the last year. Each time I have to enter the same information over, and over and over. It is a time consuming process. Each time I have to enter a driver's license (it's the same copy that I made 8 months ago) even though they will ask to see the actual driver's license when you pick up the trailer/vehicle. The website and mobile apps need to be end user friendly. Their dealers even complain. Link expires on text messages that are requesting a response (THINK...the driver can't look at his text when driving). They should expire at return of rental.
Katherine G.Great customer service and open sundays! Have and will continue to tell everybody I know, if a trailer or truck needs to be rented, get them here!
Martin-Law F.Luke was competent and thorough throughout the entire transaction. Equipment worked and was clean and easy to use. He even went out of his way to support odd time pickup and drop-off. Thanks for all the help!
Jeff G.Very knowledgeable & professional. The rental process was quick and easy, the truck was clean and ready. Staff was very courteous. A pleasure to deal with.
Holly P.the transmission was shifting hard. more attention needs to be looked at on the mechanical parts of the trucks.
celia M.N/A
Scott C.Improvement is not needed at that location
velica S.Update inventory. Told by dispatch that blankets were available at this location. They were not. Same thing happened on our last rental. My problems were with dispatch. We had selected this location when we made the reservation. Received a call from dispatch on Monday night rerouting the pick up to Oak Park. The Oak Park location was closed and then we were sent back to Soperton location listed above. The personnel at the Soperton location were great, exceeded our expectations.
Bryan G.