This location was so friendly and easy to work with when I went to pick up my truck! It’s a gun store and they had this cute Heeler pup named Sammie who was also there. The man that checked me out made everything a breeze with getting my moving pads. Their storage locker does have a mouse problem, so I was warned beforehand that he had to go through and get the pads that hadn’t been chewed through and he had to double check to ensure there weren’t any critters hiding in them before I took them. I’m a veterinary technician so critters don’t bother me, but if this would bother you, choose a different location. My only gripe with the truck was the amount of dog hair on the seats and tufts of it on the floor. The cabin smelled like dog when I first opened the door. A vehicle that smells like dog and has dog hair is not clean. I also did a thorough wipe down of the seats and steering wheel before leaving and my wipes were brown afterwards. I figure all U-Haul trucks aren’t getting *actually* cleaned (wiped down, disinfected, etc.) between uses, so the U-Haul /company/ definitely needs to implement a better cleaning protocol company wide. Overall experience with the pick up location 10/10! My experience with U-Haul themselves is 6.5/10. I was called the DAY BEFORE my move to have someone tell me the 10’ truck I reserved a week prior was unavailable and the only other options were much larger trucks an hour way, all available at night. Ridiculous. We did end up working out a solution where I got to keep my same initial rate and got comped miles as well since I had to drive an hour to pick up the new 15’ truck. The day of pick up, Sportmans Corner called me as I was otw to their location, and told me they only had a 20’ truck available and that I had to call U-Haul to ensure my discussed rate would be the same. I called back U-Haul advising them I was 30 min away from pick up and thankfully, they did make adjusting my reservation for the new-new truck a breeze. Still stressful with so many last minute changes the day before and day of moving, but they were at least easy to work with. They need to absolutely create a better system of reserving trucks instead of telling customers they have a “guaranteed truck” on XX day and time without actually confirming WITH THE LOCATION if the truck is available. Would solve so many problems, smh.
MORGAN M
Customer Reviews for Sportsmans Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fantastic Service!
JAMES SAfter renting the trailer I had brought wrong size ball needed so I go back home which is a 35 min round trip,get correct size go back get trailer and go back home where the vehicle I needed to tow was only to find the trailer too short. Upon arrival back at the rental location I asked if s tow dolly was available and the reply was no .U haul software said it was not a match when I rented but the language was written in a way to imply that the vehicle used to tow wouldn't be sufficient due to its age not the trailer is too damn short for what needed towing.Got me. Oh yeah I parked the trailer next to the tow dolly they didn't have. Half a day wasted,the total time on the receipt for rent was 1hr 40 min.and cost me $75. If I had money to give away it wouldn't be to a lying,grifting to exist uhaul rent whores.
CLAUDE TBobby and Gary go above and beyond to ensure a good a experience for their customers! Highly recommend.
MICHAEL NThe truck’s gas was almost empty. The back cab was not swept out. The email we received for our pick up did not instruct us to download the U-Haul app. We had to call customer service to be informed of this. The lock was difficult to remove from the lockbox. Was not able to leave the premises yesterday with truck until 1 hour after the scheduled pickup time. Had to stop by the gas station out of the way of destination adding additional 15 miles to mileage.
Matthew MSportmans Corner made the whole rental experience a pleasure!
Cynthia WEverything was excellent, easy check in and check out, great customer service
BARRY SExcellent location! Super friendly! Great customer service!
STEVEN PI dropped the truck off on Sunday and the usual guy who handles Uhaul returns was not there. They phoned him and he said he’d handle it in the morning, no issues. Well, apparently there was an issue, because I got charge $250 for “wrong return location” which no in warned me about.
Bradley WNo improvement needed at Soperton Ga location ! Bobby Lyles did a great job assisting me with my u haul rental. I was extremely pleased with the service.it was my first time ever renting a u haul and a very pleasant experience.
teresa jSportsman corner made it very easy to drop off without any issues.
Michael PGreat customer service. Easy pickup and drop off.
Rodney HI wasnt aware this would be so expensive just for one day.But was pleased.Great customer service.
Judy BBetter rates 160 one way is excessive i was going to drop my jeep off and visit family 200 miles away But price gouging prevents this so I had to rent as local Otherwise everything ok
William FEverything was great except they I was routed 25 miles out of the way to return the truck. They were trying to charge me for mileage that was over the limit which was there doing. I am glad that it was taken off because it was not my fault.
KEITHA BThe staff was very helpful but it did take 30 mins to complete the process. The location is about 1 mile off interstate 16 so easy to find and get to your destination.
Joseph PQuick in and out, CS always great
Jimmy SAgain, a very pleasant experience with no problems for complaints. Bobby was very helpful, also.
anthony jArrived before store opened to pick up the rental. The key was no where to be found. Waited for owner to come and I was questioned like I had taken the key and was trying to get a second one for my keepsake. The air did not work in vehicle and it smelled. Lastly when it came time to pay the total was more than what was quoted to include my miles. I was told oh it's the taxes and the mileage online was just an estimate. After receiving the contract I saw where I was charged 60 dollars for a "safe move" WHEN DECLINED THAT ONLINE! Why would you go back and add that. Did you pocket the extra 60 dollars?
Lashanda JGreat first-time experience renting a U-Haul.
Andy JKeep up friendly efficient customer service
Deborah CGreat customer service
Veronica NI recommend this place the guy's so professional and nice
Moutasem KLocation was very helpful, everything else was not very good. Equipment had tire issue, and computer system was not accurate. Had to make 5 calls to customer service to resolve an issue . REGIONAL MANAGER NEVER RETURNED CALL AS PROMISED.
Loring WNothing
Jennifer MIn the middle of nowhere. They were not open yet when we dropped the vehicle off, so it was left sitting in the entrance of driveway, since the entrance was gated off.
Melvin ATires were bald.
Anthony CThe truck that we had mechanical issues. We had to keep getting jumped off. Because it would not crank. Sportsmans Corner service was awesome. They helped in many ways.
Dessie DThis truck really runs on gas!!!!..we had to pay over $200.00 in gas on a one trip plus it took $66.00 to move the gas meter from one half tank to three quarters.
polly bTruck was not available as scheduled at first location. This was a huge inconvenience!!
James HI called to return my rental To another location and the guy said it was fine he didn’t tell me that I would be charged for that and that I should return the uhall to them so it charged me for 2 more days even though i left the rental at another location and it didn’t get checked in their either and I was trying all day to call uhall to tell them what I was doing and no one answered kept saying they was gonna return the call so I had to pay more money when I took the truck Monday back to soperton. I was very dissatisfied A
brenda jN/A
Eric DThis place was locked and closed by 10:00PM - No notice was given on the drop off details - We also had to drive 40miles in the complete opposite direction to drop the truck off with no t a single poin6t of contact - NOT only that, but the drop off location also had a sign stating that they wee closed on Saturday and Sunday - WTAF??? Children could do a better job of setting this up -
Justin BVery nice place
WOODROW SI reserved the unit in advance. It was a one-way rental. When I got there the trailer was ready but it took 2 hours for the location to get the rental agreement completed. There was some problem with the computer and every unit was listed as a return to location and would not allow a one way rental. The people at the location were very nice and did their best to get me set up and ready to go, but the U-Haul paperwork and contract would not let them set it up as a one way, even though that is what I reserved and they told me over the phone it was all good to go. So instead of taking 20 minutes to get the unit, it took 2 hours. The people worked very hard to do a great job, its just the U-Haul computer and paperwork that was the problem. I would recommend this location for a return to location rental, but not for a one way.
EARL SThe trucks were suppose to be in one place close to us and we had to drive 40 miles one way to pick 2 trucks. Two drivers and time spend was not good…
KENNETH BN/A
Jerry AVery friendly and professional attitude prompt and courteous service I will be back
Wayne MI rented a 12 x 6 trailer with a ramp, the trailer is narrower at the gate than 6 ft. This should be included in the dimensions on the information page. It was almost not wide enough because of this.
david dU-Haul changed location of trailer three times, lights on left side of trailer did not work, had to load vehicle ,myself. Drove an additional 85 miles to get trailer.
Barry GVery friendly and courteous
DONALD RUhaul is the best way to go for a whole home move.
DAVID CI need a phone call to speak with someone about this rental.
Eric HOutstanding customer service from the vendor!
James GGreat customer service and easy to rent
Mary AAll was great and super easy!
Ricardo BThey were very helpful and super friendly. I would highly recommend.
Hope NQuick and easy to rent!
Diana HUHaul continues to have issues with their website. We have rented trailers/truck at least 10 times over the last year. Each time I have to enter the same information over, and over and over. It is a time consuming process. Each time I have to enter a driver's license (it's the same copy that I made 8 months ago) even though they will ask to see the actual driver's license when you pick up the trailer/vehicle. The website and mobile apps need to be end user friendly. Their dealers even complain. Link expires on text messages that are requesting a response (THINK...the driver can't look at his text when driving). They should expire at return of rental.
Katherine GGreat customer service and open sundays! Have and will continue to tell everybody I know, if a trailer or truck needs to be rented, get them here!
Martin-Law FLuke was competent and thorough throughout the entire transaction. Equipment worked and was clean and easy to use. He even went out of his way to support odd time pickup and drop-off. Thanks for all the help!
Jeff G