Customer did not leave a comment.Jeffrey G.
Customer Reviews for Springdale U Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The agent was extremely helpful and courteous on the phone call to check on the availability of a truck and in person while renting the truck. I would highly recommend.Glenda D.
Customer did not leave a comment.Lesly T.
Customer did not leave a comment.Mike H.
Customer did not leave a comment.Kimberly A.
Customer did not leave a comment.wayne R.
Poor customer service! Just do better engaging with customer and actually walk the customer over rules and return policies.Sergio H.
Good location. Had to ask for help twice. Once I got someone to talk to me, he was very helpful. Not much room to get off highway with a trailer. Gate needs to be set back from road more.TOMMY M.
Customer did not leave a comment.Jasmine P.
ok, went to pick up car dolly after reserving it. Only one there (Twin Cities-Springdale) but out of commission, Can you wait while we fix? No, where is another one? Across town. Okay, go to get and this storage facility is under construction. Call a number and get call center, " we will have someone there in 20 minutes. We could have driven off with it. Need two personnel there. Finally a young man showed up as he was cleaning units out and never heard us, He was great and gave me a whopping 10$ discount. Should have been pro bono. Maybe a buzzer at front door. The young man wase great so don't dock him but maybe better management of the way things went down. The unfinished bldg is U-Store.WaLTER S.
This is a Brand New location that has not had their Grand Opening yet, but the people working this day were very helpful.Thomas B.
Customer did not leave a comment.Donna T.
Customer did not leave a comment.Presley N.
Mike is a Example of EXCELLENT CUSTOMER SERVICE Friendly, Professional and goes above and beyond to help the customersSteven S.
On the other hand, the drop off site was brand new and the attendant was WONDERFUL!!! He was very helpful. Thank you!Curtis Q.