Customer Reviews for Squeeky's
(U-Haul Neighborhood Dealer)

221 reviews

32211 Hwy 200 E   Sandpoint, ID 83864

(208) 263-5936

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 263-5936

32211 Hwy 200 E
Sandpoint, ID 83864

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Top notch service!

NIC K. 
Rating:
5.0

Customer did not leave a comment.

Litehouse D. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

Great customer service and very helpful staff! Made my move a lot less stressful.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
4.0

My UHaul contract required that I drop off the UHaul Truck (& a hand truck/"utility dolly" and 12 furniture pads) at a time that Squeeky's was closed so I parked the truck, completed the online drop-off process at www.uhaul.com/share and then called Squeeky's ....leaving a message regarding the drop off information. I all worked fine. Squeeky's open a little later today so I will call them again just to make sure everything is A-OK. Thank you. Jim

JAMES H. 
Rating:
3.0

I was very frustrated because even though I reserved a big truck for our move day to be picked up at the closest location to us, on the day of our move the truck was not available there! We had to drive 50 miles to pick up a truck from another location! So I was not pleased at all with U-Haul !

Sylvia R. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
4.0

Customer did not leave a comment.

Doenene L. 
Rating:
5.0

Customer did not leave a comment.

Barbara T. 
Rating:
5.0

As a repeat Uhaul customer for years I can easily say this was the most courteous and painless rental so far.

Vincent D. 
Rating:
5.0

Speedy and professional service. All equipment worked as it should and was properly installed on my vehicle. I would reccomend this business.

Erik R. 
Rating:
5.0

Excellent service at Sqeekees

jesse B. 
Rating:
1.0

Wouldn't recommend to the devil

CADE C. 
Rating:
5.0

Customer did not leave a comment.

Chris D. 
Rating:
5.0

Dustin is wonderful and extremely helpful. I've rented from this location many, many times and won't go anywhere else!

April H. 
Rating:
4.0

It would have been helpful if the person could have helped me out to the truck with the blankets.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

SUE F. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
3.0

There was sand all stuck and caked up that we had to break loose I. Order to hook the trailer to the dolly.

krista R. 
Rating:
4.0

Curtis was friendly and helpful. Some of the decals were peeling off the trailer so I couldn't see all the instructions, but we figured it out.

Silver Creek Stu I. 
Rating:
5.0

Customer did not leave a comment.

Selina S. 
Rating:
4.0

Customer did not leave a comment.

Avery B. 
Rating:
2.0

Any and all equipment that is rented from squeezes needs to be better maintained and looked over before it is rented especially for across country usage and rental.

adam F. 
Rating:
5.0

Customer did not leave a comment.

DON B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen D. 
Rating:
5.0

Nothing that I know of. Dustin does a great job and takes great care of his customers. I couldn't recommend him more highly!

Frederick T. 
Rating:
4.0

Make sure the truck has good tires. The front tire blew while driving on the freeway. Could have resulted in injury or death. Both front tires were balding.

Marc W. 
Rating:
5.0

Awesome customer service, squeaky's is the best U-Haul experience I have had moving

Oland S. 
Rating:
5.0

Every thing was perfect except the cab smelled so bad had to buy cleaner to just make it barely bearable to ride in. Really not kidding. Cost me 20.00 to fix. Loved the truck tho but should have blue. Tooth, just saying

Don Y. 
Rating:
5.0

I have done business with this place since the early 80's and I am so pleased that the current owners have continued the excellent service as the original owners. I would always recommend this place to anyone that asked. Great job you two!!

PAUL S. 
Rating:
3.0

they had a commuter van when I checked out the location which I really wanted to rent, but when I came back to rent they said it was gone, so I had to rent a box van, when I brought the box van back, Lo and Behold the commuter van was there on the lot, it cost me an extra $50.00 to rent the box van, very frustrating!

Lanny N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
3.0

Took about an hour to get trailer. Very slow service. Trailer was not swept clean.

Louise Z. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Employee identified an unsafe problem with my hitch that a friend had given me and had the parts and tools to correct it. Very glad he did as it could have been and issue down the road. Very much appreciated!

Lester M. 
Rating:
5.0

Customer did not leave a comment.

richard S. 
Rating:
4.0

The only negative was that I was told the truck was full and it was down an 1/8. When I actually filled it, it took just over 100 miles to get the dial to the same spot it was. I should have checked before I left. My fault. The customer service was great though.

Tammie H. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
2.0

Have them check the trailer when someone turns it in. There was cardboard left inside, and it had a flat tire when I got it home.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Courteous , helpfull

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN D. 
Rating:
5.0

No improvements needed, we have rented from Squeeky's multiple times over several years and they are always very professional and great to deal with. I have also recommended Squeeky's to others over the years and I will continue to do so in the future.

Dave C. 
Rating:
5.0

Absolutely dissatisfied with uhaul. I rented a one way contract only to find that wasn't so. Was told I needed to drive 3 hours out of my way at 5:00 on a Friday night to return the fricken trailer, when I was at the location given to me to return the trailer. Uhaul's software needs a major fix. Was told by customer service at uhaul that it wasn't their problem that I couldn't return the trailer to the destination provided to me at check in. Absolutely horrible unacceptable user experience. The independent dealers were very customer service accommodating.

Kevin G. 
Rating:
4.0

I used and appreciated the self return process.

JEREMY B. 
Rating:
4.0

Customer did not leave a comment.

Phylliss M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
4.0

Customer did not leave a comment.

Brent C. 
Rating:
3.0

Usually great service at Squeaky's. First time bad service. I told him that I needed help disconnecting the trailer because I couldn't get the hitch off. He said I had to back it into a tight slot by the other trailers and disconnect it. I backed it in. I told him I had tried to disconnect it and couldn't. He said try again he was busy. I did and told him again I couldn't do it so he finally came out and disconnected it. He never opened or inspected the trailer. He wasn't the owner. Usually good service here. Also, no mask.

Steven G. 
Rating:
5.0

Curt was very nice and super helpful!!

Lonitta M. 
Rating:
5.0

Excellent customer support

daniel R. 
Rating:
5.0

Customer did not leave a comment.

C J K. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Very good experience with Squeeky's Uhaul. I will use them again. Kurt was exceptional. I will refer them if possible as well.

David R. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

personnel on both ends, Kurk in Sandpoint, did not get Phoenix name, very professional and helpful! Kenn

Kenn R. 
Rating:
5.0

Customer did not leave a comment.

MISTY C. 
Rating:
2.0

The agent was aware that my order consisted of a utility dolly and yet when i got home there was no dolly in the truck which made my move difficult. Also this was a one way move and the mileage plan I was allotted was from the facility I was picking the truck up at and going directly to the end location. No miles were allotted for me to go to the home I was moving out of and the home I was moving to.

Kimberly K. 
Rating:
4.0

We were going to rent an auto-transport for our trip to Colorado and Squeeky's made all the arrangements and were totally forgiving when we cancelled that reservations for reasons beyond our control. We returned an auto-transport to them after our trip home from Colorado. The return was very efficient and easy.

Van S. 
Rating:
5.0

exceptional over the top service by Kirk. Kenn

Kenn R. 
Rating:
4.0

Kurt was very helpful. Uhaul needs to invest in a computer system that works (QED perhaps?)!!!! I spent 30 minutes + while everyone tried to get the system to work..

tonya S. 
Rating:
5.0

Customer did not leave a comment.

Tammy M. 
Rating:
5.0

Great communication during and after the rental. Definitely rent here again.

Mark N. 
Rating:
5.0

The gentlemen that work this location, have been exceptional the two times I've used them. They go above and beyond to make my experience as least painful as moving can be.

Denise S. 
Rating:
4.0

Customer did not leave a comment.

Art R. 
Rating:
3.0

Customer did not leave a comment.

Shelly C. 
Rating:
5.0

Super great. Super helpful

Stefan M. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Truly can't think of one thing. Thanks

Christopher B. 
Rating:
5.0

None great service flexible team

Jeffrey W. 
Rating:
5.0

The staff here was amazing. They not only helped me so much after a very long, exhausting trip, but gave me referrals for local businesses, that were extremely helpful.

Denise S. 
Rating:
5.0

Great service, they did more than they needed to do to help me connect the trailer and same on return! Kenn

Kenn R. 
Rating:
4.0

Website is clumsy as in check in process. Let customers know in advance the check in process when site is closed. Was told to drop off trailer out of the way, which we did.

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

CLARK B. 
Rating:
3.0

The vehicle I rented already had a broken windshield yet was put into service. The rental location may not have any control over that; I don't know. The truck also did not have cruise control. Driving 1600 miles without cruise control is a bit taxing. The truck was not cleaned, inside or out, before my receiving it. The personnel were helpful which is the only reason I would recommend the operation to another. The receiving end was higher volume and certainly accustomed to checking people in. Having rented from the receiving store last year, I know that they become taxed with volume and their service in providing equipment can be lackluster. Dropping off is not always a good representation of overall service.

Larry Y. 
Rating:
5.0

Customer did not leave a comment.

Eric Z. 
Rating:
4.0

Customer did not leave a comment.

Cody L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Bill W. 
Rating:
5.0

Customer did not leave a comment.

Ray P. 
Rating:
2.0

Apparently I was a few miles over and was charged $5.09. I asked since I was returning the equipment two days early could we be even and not charged the petty $5.09? I was told NO! Uhaul is a money hungry organization that is not going to ever get my business again! I have spent thousands of dollars with you over the years and I am now done. Good riddance!

James M. 
Rating:
5.0

Customer did not leave a comment.

Judith M. 
Rating:
5.0

Customer did not leave a comment.

Melvin S. 
Rating:
5.0

these guys were great, helpful

james H. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

Customer did not leave a comment.

Jayme M. 
Rating:
5.0

Customer did not leave a comment.

Daniella C. 
Rating:
4.0

Customer did not leave a comment.

Gary W. 
Rating:
4.0

Get your act together at U-Haul corporate. I placed an order, had a confirmation and uploaded my license information. When I went to pick up the trailer, I discovered the trailer wasn't ready because somehow my order was cancelled by U-haul. The rep at Squeeky's said that it had happened to another customer a week before. I also received text messages that didn't make sense.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

Samuel C. 
Rating:
3.0

They werent open but we figured it all out.

Brandie B. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Jearlee L. 
Rating:
5.0

Customer did not leave a comment.

HOLLEY R. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Having my storage units at Squeekys was excellent. I had 24 access in a pretty private neighborhood. I would rent units from them again, for sure. Thanks, Squeekys!

DARRYL R.  |  Overall Experience 
No reviews have been submitted for this location.

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