Customer Reviews for SSC Auto Repair
(U-Haul Neighborhood Dealer)

486 reviews

900 E Germann Rd   Chandler, AZ 85286

(480) 899-0277

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(480) 899-0277

900 E Germann Rd
Chandler, AZ 85286

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

you took my money when i never got my rental

Karlie B. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Customer did not leave a comment.

William I. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

RUBEN O. 
Rating:
5.0

Nothing really, all went well and app was great for early pick up :)

Charles P. 
Rating:
1.0

I'm very disappointed, I arrived to pick up my truck rental and it took almost and hour to get my truck. The representatives in the office amd the uhaul rep were having “technical difficulties” said I may have to go somewhere else for a vehicle when they clearly can view my reservation. No accommodations were offered nor any discounts for the inconvenience. Not good

AZUCENA M. 
Rating:
5.0

Customer did not leave a comment.

PRATHYUSH M. 
Rating:
5.0

Customer did not leave a comment.

Luis Diego C. 
Rating:
4.0

Customer did not leave a comment.

TYSON T. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

GRIFFIN R. 
Rating:
5.0

Customer did not leave a comment.

DENNIS R. 
Rating:
5.0

I would like to say thank uhaul and the entire staff who assisted me with my rental truck. They were Absolutely Amazing. Every step of the way. Starting with me as a walk in customer, creating a reservation, to the explanation of the estimated charges, to having to make changes to my reservation, and to the pick up process, and most importantly the willingness to just being nice. No hidden charges. They even called the storage unit to let them know that I had mistakenly dropped my storage unit key in the late night drop box. Bravo! Once again they knocked it out of the park. Sincerely, Jeff Dahlk 480-600-6954

JEFFERY D. 
Rating:
5.0

Customer did not leave a comment.

Marc C. 
Rating:
5.0

Customer did not leave a comment.

Gerald F. 
Rating:
4.0

Customer did not leave a comment.

BRENT W. 
Rating:
5.0

We rented a trailer. Towed it from Az to Col. Pick up and drop off went as planned. No problems. We'd do it again.

James W. 
Rating:
4.0

Truck kept Staling and brake sounded real bad squeaking. The truck felt shaky all the way

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

There is easy access to the drop off point and a large, empty space to turn the truck around behind the building. There were several rows to drop off your truck and I had no issue with a 26' truck.

FRANK P. 
Rating:
5.0

Chris was extremely pleasant and efficient on the first call all the way to the return. Excellent person to be a trained representative of UHAUL. The service was great. Thanks Chris.

Debra B. 
Rating:
5.0

Nothing. Everything worked out perfectly.

NICHOLAS WILLIAM T. 
Rating:
4.0

Everything went well, very easy to check in and get keys and turn the truck back in.

ALICIA R. 
Rating:
5.0

Customer did not leave a comment.

GERALD K. 
Rating:
5.0

Customer did not leave a comment.

Dean B. 
Rating:
5.0

Customer did not leave a comment.

FRANK D. 
Rating:
5.0

Eweritting is ok

FUAD Z. 
Rating:
4.0

Customer did not leave a comment.

Beth D. 
Rating:
5.0

Customer did not leave a comment.

ALLISON J. 
Rating:
5.0

Customer did not leave a comment.

DARIN S. 
Rating:
5.0

Customer did not leave a comment.

TODD M. 
Rating:
5.0

The app let me down a little. I tried to take a picture of the dash 4 times and it was clear to see the odometer and fuel gauge but it would not accept it. Not sure if it was my phone service but I just ended up taking the keys in since it was during business hours and it worked out good

Anthony C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY L. 
Rating:
5.0

Easy drop off and utiized the app for pictures.

Allen J. 
Rating:
5.0

Service agent at the site was exceptional, helpful, professional and nice.

Kelvin B. 
Rating:
1.0

Honestly, feel scammed - we stopped before we brought the uHaul back (the night before it was due) and put the gas at "over" 1/4 tank, we watched as we filled it up....we were then charged $59 dollars to fill it to 1/4 tank.....It was at a 1/4 tank, why would I stop and put gas in and NOT fill it to where it needed to be. I feel ripped off to be honest....

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

SILAS S. 
Rating:
3.0

Truck was super dirty and not cleaned outside and inside prior to my picking it up. It had also been sitting directly in the sun for hours probably so when I got in, it burned the back of my legs on the seat and steering wheel was too hot.

JENAE G. 
Rating:
5.0

Customer did not leave a comment.

CHARLES P. 
Rating:
5.0

nothing, everything went smooth, easy pick-up and drop off

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

ADOLPH P. 
Rating:
5.0

Great experience thank you 😊

BROCK P. 
Rating:
5.0

Both agents were very helpful, prompt and professional!

Kristin C. 
Rating:
5.0

Customer did not leave a comment.

BERT S. 
Rating:
5.0

Customer did not leave a comment.

Clydja O. 
Rating:
5.0

Easy process to check out and the guy a the counter was great.

WADE T. 
Rating:
5.0

Great service from these guys! I am going to consider taking my car there also. Very good rental experience!

James L. 
Rating:
3.0

Make sure the interior is wiped down between rentals

Sean J. 
Rating:
5.0

Love this location! They may not have vans or small trucks, but they do have the big boys! Chris was awesome in getting me checked in and checked out, both in quite the expeditious manner. I will absolutely rent from this location again.

Amalia G. 
Rating:
5.0

Customer did not leave a comment.

Matthew H. 
Rating:
5.0

Check wipe blades. Great other than that

Gary B. 
Rating:
1.0

They did not have the mattress bags. Why was I billed for 8 gallons of gas for driving a total of 20 miles. I will not pay that. Please have someone call me at 512-917-0211.

Billy B. 
Rating:
5.0

Customer did not leave a comment.

Zane A. 
Rating:
5.0

Customer did not leave a comment.

Kramer M. 
Rating:
5.0

Great customer service.

RODNEY S. 
Rating:
2.0

Fix your trucks The one I rented felt like I was sitting in a blender, hurt my back, handled terrible Also the place I picked it up didn't have it ready by 7am so I had to may my movers an extra 1 1/2 hours for sitting around because I couldn't get the truck until 8 The truck was filthy when I picked it up

HOWARD M. 
Rating:
5.0

Very friendly and knowledgeable about the equipment. Overall great experience

JOAN V. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY U. 
Rating:
5.0

Brandon was subperub. They were so courteous to me. Came in to get a appliances dolly. Then had to change trucks. They. Or I should say Brandon said he was sorry for the Mosul on the truck. From the 10 footer to the 14 footer because of picking up a refrigerator and dinning room table with 6 chairs.

SHARON F. 
Rating:
5.0

Customer did not leave a comment.

THOMAS W. 
Rating:
3.0

Picking up a truck on the phone is a real headache. Most of the verification stuff could be done at the time of reservation so I could just take the keys and go. Also it is difficult to resolve any problems when I have to call in to speak to someone. Will be picking up during hours from now on instead.

Dillon N. 
Rating:
5.0

Customer did not leave a comment.

MARIO M. 
Rating:
3.0

The person working made me in hitch the trailer and didn't give me any receipt or instructions. I tried to call uhaul to let them know I dropped off trailer but no one at Uhaul would answer

RUSSELL E. 
Rating:
5.0

Customer did not leave a comment.

ZHAOYANG F. 
Rating:
5.0

Customer did not leave a comment.

IGNACIO R. 
Rating:
3.0

No paper contract printed and given to me to have during use. This is the first time I have not been given a paper contract with phone numbers highlighted.

MARK M. 
Rating:
5.0

Very helpful on hooking up the trainer. Thanks.

RAY B. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Service tech was very helpful and friendly went over the policies with me I sent me on my way very pleased with the service

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

MONTE P. 
Rating:
5.0

Customer did not leave a comment.

EVAN M. 
Rating:
5.0

I had originally reserved at a different location however when I got there the truck is not available. I had received an email the location had changed however it went to my spam folder and didn't see it. They got me to the right location and I was in and out in just a couple minutes and the gentleman that I worked with was extremely friendly and helpful.

MELINDA H. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

The guys at SSC auto were great!

RICHARD E. 
Rating:
4.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
5.0

Customer did not leave a comment.

DAWN G. 
Rating:
5.0

Customer did not leave a comment.

GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

FRANK P. 
Rating:
4.0

Make sure the equipment that was reserved will actually be available at the pick up location. We were only able to get one furniture dolly. Also, there seemed to be an issue with trucks - I reserved a 10' but got a call from the location pick-up that they didn't have too many 10' available and that they would give us a 15' at the same price. After all was said and done, we did end up with the 10'. Jimmy was very friendly.

JAMES F. 
Rating:
3.0

The ratchets on the trailer dolly was corroded and hard to undo, it took more than one hour to loosen them to get the car off the dolly. The agent was not friendly.

Darius B. 
Rating:
5.0

Customer did not leave a comment.

CECELIA F. 
Rating:
5.0

A great experience! Thanks! The trailer was not swept out when I received it, but sweeping it only took a minute, so no big deal. Everything else was great!

DEBORAH W. 
Rating:
5.0

Walked in off the street to rent a truck for a short haul in town. They took care of me promptly and the transaction was smooth and easy. Thanks for your help.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Great service

DANIEL G. 
Rating:
5.0

great customer service, they get you on the road in no time, they are a 5 star crew.

Jose M. 
Rating:
5.0

Roy provided outstanding Customer service. The rental and return were both relatively seamless and quite easy with no issues whatsoever. I would definitely recommend this location and will rent from here again when the need arises.

Amalia G. 
Rating:
5.0

The 2 guys working there were great. Very friendly and helpful.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Wisoba F. 
Rating:
5.0

Excellent. Helpful and polite

STEPHEN S. 
Rating:
5.0

Roy and the team at SSC are above first class. The availability of the truck and return was flawless and will be returning when in need of another rental

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Jesse S. 
Rating:
5.0

All went well.

Janet T. 
No reviews have been submitted for this location.

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