Worker at the desk was very friendly and helpful. Overall a very smooth experience!
Jennifer S
Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’ve used this location many times. And I just recommended it to my neighbor today who came by to ask me about it. Great truck.
CHRISTOPHER MI honestly can't think of a whole lot. Maybe lower the prices haha. Actually I was kidding about that the prices were very reasonable I think but I really couldn't tell you because I was happy everything went great and I appreciate it everything you all done for me. Thank you so much. Hopefully we'll see you again soon 21
Amanda JWas not explained the rates . was told it would be closer to 90 dollars . it ended up being 167.01. Truck was not checked in by the attendant at the facility when the truck was returned .
dale dCharges were added that I was not responsible for. They were refunded to me. I just had to stay on top of the matter. That made it difficult.
Bonita CThe gentleman dispatching my truck was courteous, professional and knowledgeable.
Scott BDid overnight drop off just had to put key in slot
Sharon TThey called customer service and found me something available for the time i needed it. They went the extra mile. They were put in a difficult situation
dawn kVery good experience,
Delores JLoved everything. No issues.
Eric EYou don't have to improve on things you do everything just right thank you
DEBORAH C100% satisfaction keep up the same great customer service
Lisa LHave more options on website for same area drop off and to have the mileage expenses overviewed to have clarity on how much you will pay for projected amount or miles used/driven.
liberio mEveryone was very friendly and helpful 🙂
Teresa ITop notch service
WILFREDO MTop notch service
Fred MIt was easy and the gentleman working made everything go smoothly.
Joshah JFrom telephone rep Juan at customer service to the pickup location attendant everything went smoothly. Thank you
Marc FI had no issues and expect to utilize this location for another rental in a few weeks
Michael KI was supposed to get a receipt emailed to me and still have not received one. Other than that things were good!
April TThe sales gentleman was very friendly and helpful…
Don BI cleaned the truck before it was returned, but was still charged a $25.00 fee for cleaning. The location never explained that they wanted the truck to be very clean, as if it was never used.
James SN/A
Ejiro IThe equipment was well maintained, however, there was food crumbs on the seat.
Corey HNot one thing
Stacy SKeep the great service
Jospeh GGreat experience! Customer service was excellent!
Paul GNothing. All was great!
Sheila IPersonnel made sure the customer before me cleaned the truck.
Reed PGet a truck with room in cab for big guys or tall
MOHAMED CEasy to rent and return.
Joan Ccouldn’t find the key. when i called the number they were rude.
Tiffany SThe employee was very friendly and professional. Also, the van was cleaned and well maintained.
James SThe Van burned an inordinate amount of fuel. The check oil light stayed on the entire time I drove the vehicle from point to point.
Corey BIt was never communicated to me that I would have to pay for mileage after 100 miles. This was my first time renting a cargo van and assumed I got unlimited miles. Therefore, you can understand my frustration and anger when I received a bill for $347.58. from a 19.95 a day rental.
Carmen AI was charged a gallon a gas at 6 and change after I talked to the Rep, drove it 18 miles total I put Two Gallons in it prior to returning... Just another way for them to get an extra few bucks I guess.
Joseph TVehicle maintenance
Alice CQuick and easy
Teddy RAll questions were answered/great customer service
Althea GThe truck had damages not ,arked and fuel level was different to stated. Store staff were helpful and friendly
Dimitri BPrior drop off info should be included I was wondering why they didn’t check the mileage check the back of the truck check for dings while I was still there they did not get up out of their seat hopefully I never have to move again
Cheryl EThe lie of 50bucks when the correct van isn't there .I didn't get my 50bucks garantee that my van would be there
Michael MExcellent service!
Kyle WThe location is clean and easy to get 2 - I wasn’t able to leave my car which I would’ve preferred verses having to have someone drop n pick me up
KENYA D