The Uhaul did not protect my items from water damage. It was raining on the day I moved and many items were wet/ruined because of it.DAVID A.
Moving Truck Rental in Aberdeen, MD at Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)
Aberdeen, MD 21001
(at Newton Rd)
Services at this Location:
- Mon-Fri: 9:30 am - 5:30 pm
- Sat: 9:30 am - 4:30 pm
- Sun: Closed
Special Operating Hours
- 7/4/2021: Closed
- 9/6/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Aberdeen, MD 21001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
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What i will say is i will like to know at drop off if the truck is intact the way i met it before i live rather than telling me through email if ok or not ok foe my own assurance too. ThanksMIRABEL N.
Actually, I had a great experience, so this will probably be my go to location. Everything went smoothlyShantee H.
Stay the sameTOYOKO C.
Process was over challenging, not friendly user. The process should be more simple . The online process was more of a hassle, it kept promoting me to the same site that was not very helpful. The location needs human customer agents to assist. I do understand that due to COVID-19 company's are diverting customers to online service but they should still have agents available online or on the phone to be ready to help.Sharon B.
Fix the transmission on all the vehiclesAndrew R.
The process was seamless. Will definitely use again! Thanks!!Joshua C.
online check out was problemmatic with the system going down. was charged extra for gas but don't understand why. submitted and email query about the gas charge and have not received a response. Other than than, all went well.Ronald L.
I have been renting vehicles for business and pleasure for over 30 years and the worst service I have received is from U-Haul. The truck I rented had 92,163 miles. The ride was so bad, I was afraid the secured items I was hauling was going to be damaged during transportation. While the truck was being unloaded the emergency-flashers were used. The vehicle battery died. I used the U-Haul app to request assistance and was told assistance would arrive between 60-90 minutes. Next, I called U-Haul to ask for roadside assistance. Finally, I was told assistance would arrive in 30 minutes and to wait outside near the truck. I had to wait in the cold, windy night air until assistance arrived. I am a disabled veteran, and my disabilities include cold-weather injuries. These injuries were aggravated by being exposed to the cold, windy night air. I am 100 percent not satisfied with my first rental with U-Haul.Ricky G.
The driver mirror mount was very loose and was moving back and forth at time of pick up. I had to tighten it prior to using it.Robert B.
No commentsDonald F.
Very professional staff. Super easy process.Joseph E.
Top notch team...They think of things to assist with things most customers wouldn't think about...MICHAEL S.
I was overcharged.I was charged for 40 miles when I I only traveled 20Demario K.
Superb service!Yolanda P.
Great customer service I was able to get in and get out would definitely recommend itKaren B.
Excellent serviceEDGAR C.
The on-site staff was excellent. I had a bad experience with the after hours drop-off process. The Link I was sent on my phone did not work. When I went to the Uhaul.com/share site and tried to do the return process, it could not see my location. I called the Uhaul number several times and the wait time exceeded 15 minutes. When I finally got connected to a rep, she was very nice and was helpful. No issues with her. My issue was losing over an hour of my life trying to return the truck using your online/mobile tools. This was a very disappointing end to an otherwise good experience.Michael R.
Nothing keep up the good workEric L.
Excellent customer service!Yolanda P.
The staff at the rental center were extremely helpful and courteous. Great experience.Thomas S.
We had about two dozen unused un-banded boxes and they wouldn't buy them back because " we are a franchise and we don't do that" & if we wanted to sell them back we can drive about 20-25 miles down into a pretty bad section of Baltimore, Golden Ring. Secondly, the automated email from your company instructed me to return the rental assets to the Store & Stack listed above but they told me they don't accept returns on car towing flatbeds. There was another customer there trying to rent a 15 foot truck but there weren't any except the one I was returning a day early, so the employee informed me that they would take the car trailer back this time because they could right then & there rent out my 15 footer. They blamed all their negativity and lack of my customer satisfaction on the fact that they we, "only a franchise and they don't get any support from their company"! About 2 months prior to this situation, my son scheduled the rental of a 10 footer but when we got there they were renting the last one out and we were instructed to go to another UHaul facility down the highway. I feel the experiences they care about is filling the cash register and not customer satisfaction, these experiences have resulted in UHaul not having the reputation it once did and that "new" reputation has been passed around via word of mouth plus Facebook.Glenn M.
They were very helpful and also helped me save some money with another option for my rental. I greatly appreciate it.KIMBERLY M.
This location was very helpful. My issue is with the Uhaul company itself and the level of inconvenience I experienced during my move with company and the handling of my reservation and storage rental.Susan A.
perfect rental. recommend to tell folks the self checkout takes 15 minutes so allow for that time. it's not instantDaniel R.