Guy was new to renting. Had to Google every step of it, including how to hook up and lights, etc. my original pickup got changed last minute and given I had a strict timeline for my move, I was stuck with what he gave me. And what he gave me was a graffitied trailer that had vulgarities spray painted on one side. And a rear tail light that wouldn’t work at all - and the other one never shut off, I had to disconnect every night when I stopped. This trailer shouldn’t have been allowed on the road, let alone charge someone full price to rent. Over $400 and I had to drive this across the country. I risked traffic violations for 3 days because of the lights. I’m livid and really deserve a huge refund. Even the guys at UHaul at my drop off location were mortified.
Kendra J
Customer Reviews for StackCart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
First off get the name of the drop off location correct. There was no signage stating Uhaul affiliation no J&S General Store. It was under a different name. At least the address was correct!
MARC H