Horrible place and customer service. My first time renting a U-Haul and was the worst experience.MAGALI E.
Customer Reviews for Stanleys Ice Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Veronica F.
Online I selected no insurance for the trailer and had been quoted a price of $180+tax. I got to the store, paid, and left with the trailer, which was blocked in and missing the electrical connection for lights (I was told to just take it off another trailer). I looked at the emailed contract while waiting for it to get unblocked and noticed I was charged an additional $70 for insurance. I asked the attendant and he said to just contact uHaul to have them remove it. But, I didn't have time before getting on the road late at night and it became a hassle.Brian G.
To start, there was mess in the trailer, fries theoqn all on floorboard of truck, empty bottles of drinks, a plexy class on the front seat. Milage was not updated from third party store. Then I was charged for fuel that I replaced and it was above from when I picked it up. I was charged Insurance when I had my own. Never again will I go through a third party vendorLisa A.
Customer did not leave a comment.FREDERICK G.
Work to better your service at every location.Roberto D.
Customer did not leave a comment.SERGIO DAVID T.
Customer did not leave a comment.Diamantina H.
Customer did not leave a comment.Missy V.