Customer Reviews for Star Auto Tech Inc
(U-Haul Neighborhood Dealer)

71 reviews

1302 Ellesmere Rd   Toronto, ON M1P2X9

(416) 755-1509

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(416) 755-1509

1302 Ellesmere Rd
Toronto, ON M1P2X9

Services at this Location:

Hours

  • Mon–Fri
    8 am–5:30 pm
  • Saturday
    8 am–1 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Umang P. 
Rating:
1.0

The vehicle we reserved was NOT available. We had to wait 45 minutes while another vehicle was found for us and it was not the same type of vehicle we had booked.

Lilian T. 
Rating:
1.0

Picked up a moving van that wouldn't start due to faulty battery. I reached the destination unloaded and when I tried to start the van to return it, surprise! Battery was low on current! Very frustrating spent a lot of time on the phone and online waited an hour for a kid to show up with cheap booster cables won't stay clupped on the battery… Bad experience, nobody from U haul said a word about compensation for these uncomfortable experience!!! Now you know!

BEBE A. 
Rating:
5.0

area manager Misuthan he is the best always there Jay and his son good customer service

GNANASABESAN K. 
Rating:
5.0

Very good service and really reliable Truck was ready when I reached to the location with warm welcoming I am fully satisfied

NILESH P. 
Rating:
5.0

Customer did not leave a comment.

Ramzan C. 
Rating:
5.0

Customer did not leave a comment.

Simon Y. 
Rating:
5.0

Customer did not leave a comment.

Vasu P. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
1.0

The dolly has a flat tire, I could not use. U-Haul change the pick up and drop off location so I had to expend more money to drive all the way back plus an Uber from Toronto to Burlington.

Danilo S. 
Rating:
5.0

Customer did not leave a comment.

glenn C. 
Rating:
4.0

Customer did not leave a comment.

Yolande Y. 
Rating:
3.0

Customer did not leave a comment.

Yash M. 
Rating:
5.0

Customer did not leave a comment.

PARTH P. 
Rating:
5.0

Customer did not leave a comment.

quade B. 
Rating:
5.0

So far the best U-Haul location and service. Very clean and no hassle.

Janarthenan R. 
Rating:
3.0

It wasn't a u haul local store. It was a third party which has a contract with u haul. I prefer the local store

Mohsen R. 
Rating:
4.0

Customer did not leave a comment.

Dan T. 
Rating:
1.0

Horrible service. Scammer. Got overcharged. Need to take photos before and after for the mileage meter.

Douglas B. 
Rating:
5.0

The service was great. Simple easy transaction.

Dan A. 
Rating:
4.0

Customer did not leave a comment.

Anura S. 
Rating:
5.0

Getting a call a day before is a lot of help but stressfull on waiting for that phone call. Even though I had a confirmation of the rental, not knowing where to pick up on a day before. Everything worked out and I thank you

Danilo F. 
Rating:
4.0

Customer did not leave a comment.

Tayeb W. 
Rating:
1.0

Never renting from uhaul again

Shelton M. 
Rating:
5.0

Customer did not leave a comment.

VINCENT ALEXANDE T. 
Rating:
4.0

Customer did not leave a comment.

Avni H. 
Rating:
5.0

Customer did not leave a comment.

Maran S. 
Rating:
4.0

Customer did not leave a comment.

Kathleen W. 
Rating:
5.0

Customer did not leave a comment.

Manuel T. 
Rating:
3.0

Staff was accommodating and friendly. Just needed to improve knowledge on the system.

Jay V. 
Rating:
5.0

Customer did not leave a comment.

jameel A. 
Rating:
4.0

Drop off when nobody was there.

Wendy S. 
Rating:
5.0

Smooth Experience

Surya Prakash G. 
Rating:
5.0

Customer did not leave a comment.

DARRYLCHRISTOPHE E. 
Rating:
5.0

Customer did not leave a comment.

Ian T. 
Rating:
1.0

Customer did not leave a comment.

Jude G. 
Rating:
3.0

Side hussle

Ron H. 
Rating:
3.0

Difficult to take and pull into the lot. The staff and owners were friendly. But the charges inflated, first when I got my return it showed $23 for the fuel at 1/2 after I refuelled for $20 to 5/8 it again showed me $11 so ended up paying $31 for fuel. Ridiculous calculations for using miles while advt using km.

Subramaniam K. 
Rating:
3.0

Customer did not leave a comment.

MOHAMED J. 
Rating:
5.0

Customer did not leave a comment.

Anne F. 
Rating:
2.0

Truck cabin and cargo area was wet and sticky. The truck was not properly cleaned before renting it out again.

Tanvir A. 
Rating:
1.0

Booked a cargo for $0.69. Said its available on website. Went there he said its booked for 3 months. Need my refund or the first qnd last time booking uhaul

Dhanraj C. 
Rating:
4.0

Floor wasn't clean

Khalid M. 
Rating:
4.0

Customer did not leave a comment.

Solomon T. 
Rating:
4.0

I waited an hour for my vehicle. They hadn't pre-inspected it (was dropped off after hours the night before). A tire pressure gage was leaking. I'm glad it was fixed before my 3 day drive. Wish it had been ready beforehand. The guy dealing with me was lovely and straightforward though. Over the phone and in person, was told 2 different things, when I asked if the truck had winter tires. Phone said yes, in person said all season. I slide around a lot and wish it was a priority to give long distance customers a vehicle with winter tires. Would do it all again, this is just constructive criticism.

David L W. 
Rating:
4.0

Customer did not leave a comment.

Ron O. 
Rating:
2.0

Customer did not leave a comment.

ALEX H. 
Rating:
5.0

Dharmesh Patel rocks. Amazing customer service. To-go U-Haul shop now. See you soon Dharmesh Bhai.

PURVESH P. 
Rating:
4.0

The truck fliir was really muddy so if you're moving furniture make sure to bring cardboard to put down. The staff was really friendly and helpful.

Alexander T. 
Rating:
5.0

good

jaswinder S. 
Rating:
5.0

Superb

SAYED ABDUL K. 
Rating:
1.0

Customer did not leave a comment.

MOH'D A. 
Rating:
1.0

The man is rude, it says nothing about credit card only payment - I would never use this location ever again -

LUCY G. 
Rating:
5.0

Thank you so much , you guys are really helpful

MUHAMMED S. 
Rating:
3.0

The scheduling portion website is truly misleading and confusing. It says “guaranteed reservation” everywhere, implying all these small corner store locations have trucks available. And then the day before your booking you get an email saying you have to go pick up your truck somewhere way further away, and that the small shop you thought was guaranteed to have a truck for you, barely ever has any trucks. So much planning goes into moving, switching pick up and drop off location at the last minute is very disruptive. When it comes to scheduling, overall the site has very misleading UX and language - I totally missed that what I selected was just a ‘preference' (like customer service told me over the phone) and that a truck wasn't actually guaranteed to be held there for me.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

SAHIL S. 
Rating:
4.0

Why am i being charged $15 for Safe Move..Im sure i declined it..Please re-imburse.

Steven Z. 
Rating:
1.0

We already put the fuel but we are charged for that again . It is not acceptable.

JAMSHID K. 
Rating:
1.0

Worst experience greedy people

Mohammad M. 
Rating:
5.0

Customer did not leave a comment.

RENATO T. 
Rating:
1.0

I returned the vehicle at 2pm but the agent did not close the transaction/reservations till 3pm, which resulted in double charge on safemove coverage and rental price. They are not ready to help further

RISHIT S. 
Rating:
3.0

Customer did not leave a comment.

SANTHOSH B. 
Rating:
3.0

The app and the web version of the uhaul website crashed on me multiple times. Once upon doing the pick up check in and over 3 times when returning the truck. It only worked once we tried it on a newer phone. Also, we paid for furniture pads and they did not come with the truck

Gergana G. 
Rating:
5.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

Excellent customer service

JAMESA W. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY M. 
Rating:
1.0

despite the fact of having pre-register online, all the information had to be given, no payment system, they must take the customer's card

Fred M. 
Rating:
5.0

Good service

Muhammad W. 
Rating:
5.0

For this location absolutely nothing they were great and surprise me with the per kilometer new rate I was very happy to hear.

ivan C. 
Rating:
5.0

Great Service! Thank You.

DIPTESH P. 
Rating:
3.0

They must be new at this as it took 25 minutes to get me out the door despite uploading my license and completing paperwork online. They had to be on the phone talked through the entire check in process. I was getting impatient

Barb P. 
No reviews have been submitted for this location.

Additional Services at this Location

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