Customer Reviews for Star Mills Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Star Mills Inc

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John B.
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Transferred locations to this spot the day before. The only rental they had was the one I was picking up. Really old building. No guidance on where to go. Employee working at the desk barely helped.

Michael A.
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Although we had no trouble detaching the trailer that we returned. Be prepared and do not expect any assistance. The employee who verified the return of the rented trailer just "messed" with the computerized hand help computer until we detached the trailer. In other words... offered ZERO assistance.

Darrell B.
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Have a manager on duty

LORI M.
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Customer did not leave a comment.

Patrick M.
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Customer did not leave a comment.

RON N.
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I have used Uhaul since 1985 over 50 moves. I cant believe they charged me 115.00 to go 21 miles, an 8 hr rental. I delivered it across town so you could rent it out 2 more times that day. if the Grain Mill had a printer that worked i could have seen the charges and put it together but all I got was a key and checklist voucher.

kim T.
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When I arrived there was a problem with the computer.I was told to call u-haul when it was returned. I did call from home but was told I would have to contacted the dealer. They were closed until Monday. The other problem I didn't receive a contract and there was no lighting when I returned it. I'm glad that it worked out but it could have been taken by anyone. No way to lock it so that it couldn't be taken by a thief. thank God I had a flashlight.

Patti S.
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No problems, all good!

Jon M.
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Customer did not leave a comment.

arielle M.
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Way more organized than the last time I used one.

Zach B.
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Customer did not leave a comment.

Robert B.
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Location was supposed to have 3 dozen moving pads. The location only had 14 total. I had to go to a different location to pick up the remainder. Also, I still have not received a final statement from this location. It has been two days since I dropped the truck off.

Cindy J.
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Easy after hours - thanks for the use!

CY K.
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Customer did not leave a comment.

Eric B.
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The location was not the issue. Uhaul is the problem. I made a reservation in a different area over 6 weeks ago. With 24 hours prior to pickup I get a text notifying me wrong location and wrong pick up time. As a result I drove 45 minutes each way out of the way to pick this up and of course the I had to wait. The pick up facility was good. It is the corporation of u-haul that is the problem.

Tiffany B.
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App was difficult at first but then I'm slow to the technology takeover.

Kelly J.
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Customer did not leave a comment.

Terry K.
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The truck was dirty on the inside of box of the truck.

jerry J.
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Customer did not leave a comment.

John P.
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UHaul called me and changed my pickup location 8 miles further away from where I chose on online. No problem, but the lady said she would give me extra miles on my contract but she did not note it on the contract. When I picked up the truck, no extra miles. Had to ask them for extra miles. When you say your going to do something please do it so others don't have to.

steven H.
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Customer did not leave a comment.

Katelyn S.
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Customer did not leave a comment.

John P.
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Very friendly and fast service. No issues at all with the equipment.

EDWARD R.
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Customer did not leave a comment.

BEN H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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