After making my reservation, I was contacted by U-Haul and was asked if they could change my reservation to a different location which was farther from me, but they said it was a new location with newer equipment so I said yes. The truck was definitely not newer. While the truck was mostly clean and worked, I agreed to be inconvenienced for a lie. This also means I had to pay for more miles driven and more gas. It's probably wrong for me to place the blame on the location for the lie, but the location is all you're asking about.
RONALD H
Customer Reviews for Starland Global Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great location! Friendly staff and easy to access vehicles. Would definitely utilize this location again!
Sean-Michael BThe Owner (Manager?) was very professional and very helpful. He attended to us with cordiality and professionalism. So did the lady, assistant manager. Was a welcome change having two very composed and professional duo at work. RRowan
ROSELINE RIf switching someone to this location, make sure they have an adequate supply of tented materials. I’m not sure why I was switched to this location as my original choice was more convenient and had plant of 15 ft trailers on the lot
ERIC J