Customer did not leave a comment.James M.
Customer Reviews for Ste Mar Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very fast polite service!barb T.
Marty is really knowledgeable on the equipment and set me up with the trailer that I needed. I will rent from there again!jason W.
Customer did not leave a comment.richard J.
Excellent customer service! I will recommend everyone to this location!!Patrick P.
Customer did not leave a comment.Jodi C.
Customer did not leave a comment.Dale F.
Customer did not leave a comment.Patrick P.
Customer did not leave a comment.Samantha Y.
Customer did not leave a comment.mark O.
Customer did not leave a comment.Brad S.
Customer did not leave a comment.Patrick D.
Customer did not leave a comment.KATHY S.
Make the experience at the Wabash location in Terre Haute as friendly and as easy as dealing with Ste-Mar Hardware! I'll gladly drive 20 miles out of the way to get great service! Will rent from Ste-Mar Hardware again!Andrew C.
Customer did not leave a comment.Jonathon A.
I had a furniture dolly reserved. When I arrived they had 1 in stock which was mine. While I was checking it out another man sat down and was going thru the whole reservation process. The staff told me they couldnt give me the dolly because this other guy already had it. Which was B.S. because I over heard them setting it up thru the system. Which I already had done previously.Daniel B.
Customer did not leave a comment.richard C.
Great service, great place.aaron C.
Customer did not leave a comment.Brandy G.
Great place to rent from!marty S.
Not much... I think you guys have it all covered...ðŸ˜‰richard Y.
Nothing needs improved! Friendly shop, super clean trucks, huge parking lot, full explanation of everything about the truck. Great Place!marty S.
Customer did not leave a comment.Robert G.
all was goodrandy K.
Always good service. Would recommend Marty to anyone. Very satisfied. Used their service twice in one week. Keep doing what you are doing.sharon S.
Customer did not leave a comment.sharon S.
Do not send so many text messages and emails. People are trying to pack and get ready for their move and all the text messages and emails were very annoying.kim S.
Nothing! I have rented several Uhauls over the years and this one by far was the most convenient, efficient, and easiest transaction ever!!!!jan R.
This was THE cleanest U-Haul Truck I have ever rented! Very nice, comfortable rental store.marty S.
Customer did not leave a comment.lynne B.
Customer did not leave a comment.roz L.
Customer did not leave a comment.larry J.
Customer did not leave a comment.Cristopher J.
Customer did not leave a comment.Jeffrey R.
Customer did not leave a comment.mary S.
Customer did not leave a comment.eric S.
Can't think of anything. Marty went above and beyond helping us with the move. He made our move less stressful. I would recommend this location to anyone.DEBRA F.
Customer did not leave a comment.greg L.
Not open but talked on phone. Put key in drop box. The plastic tag the key was on got broke because I tripped and fell and landed on key tag. Sorrycandace W.
Can't think of anything else. No issues at all. Will be renting a truck again in the next few weeks from this same location.DEBRA F.
Customer did not leave a comment.David C.
Great customer service!Sara A.
Really nothing! Maybe a cup of hot coffee!JOESPH S.
U Haul needs to update their records to show the correct hours of operation fot this location. They open at 8:30 a.m.DALE B.
Customer did not leave a comment.JEFF S.
Customer did not leave a comment.Dennis B.
Customer did not leave a comment.Amanda S.
Not a thing, it was great.Brenda L.
Customer did not leave a comment.henry L.
Marty is a pleasurePerry D.
The whole renting experience was smooth and easy. The person in charge was friendly and very helpful. I would definitely rent from this location again.STAN K.
Was charged for more miles then we put on the truck. Used the truck maybe 40 miles and was charged for 50+missy S.
Was charged for more miles than was used. Maybe put 25 miles on the truck and was charged for 50+!!!missy S.
Customer did not leave a comment.Steve H.
Customer did not leave a comment.jeffrey E.
Customer did not leave a comment.Donald B.
Customer did not leave a comment.teresa L.
Customer did not leave a comment.Neil G.
Customer did not leave a comment.eric G.
Customer did not leave a comment.ashley K.
Very helpful and politeashley B.
Customer did not leave a comment.Eric S.
Excellent customer service thoroughly informative when I inquired about prices and information very helpful when picking it up will highly recommend Marty to any and everyone and will definitely come back if the need arises.gary M.
2nd time renting from here, it was very fast, friendly, convenient. The truck was very cleanaaron C.
Customer did not leave a comment.BECKIE B.
maybe be able to make drop off at any u haul location instead of pick up locationBrad G.
Customer did not leave a comment.doug R.
Nothing actually the man I rented it from was so nice and made sure I understood everythingbonnie H.
Customer did not leave a comment.jeff D.
Customer did not leave a comment.kevin H.
Customer did not leave a comment.Bradley S.
The truck was spotless, this is the only dealer I have ever heard of that has a professional auto detailer clean their trucks before returning them to the lot. This is a great U-Haul dealer.marty S.
The service was outstanding. Everything about the truck was explained in detail.marty S.
Customer did not leave a comment.mary S.
Customer did not leave a comment.michell V.
Customer did not leave a comment.Margaret W.
Don't really have any suggestions to improve on service. I have rented from this location for several years and things have always been quick and easy.James A.
I had to go from Terre Haute Indiana to Clinton for a truck that was not available at the Terre Haute location after reserving the uhaul about a month in advance. At the Clinton office, I was given only 35 miles in gas for my trip back to terre haute and then for my final destination in Lafayette Indiana. I had to spend 70 additional dollars on gas just to get to my final destination. I also had to stop at the Terre haute uhaul location as Clinton did not have the dolly or supplies I needed. This entire trip was a hassle because of the additional inconveniences.Chase D.
Customer did not leave a comment.MICHAEL B.
Marty was great. I will definitely recommend them to anyone and will use them in the future.ANDREW V.
Customer did not leave a comment.Gerald G.
Customer did not leave a comment.Ryan M.
Customer did not leave a comment.paula W.
The gentleman that assisted us was incredibly helpful and friendly! The truck we rented was VERY clean, it's obvious he takes very good care of the trucks on his lot.Monica S.
Customer did not leave a comment.doug W.
Customer did not leave a comment.judy K.
I have used this location multiple times now and the equipment is well maintained and ready for use. The owners does everything in his power to make the rental an especially pleasant experience.john V.
Nothing it was great ! ThanksTina C.
Nothing. Marty went above and beyond to make the renting of the Uhaul so easy, 2 thumbs up!tim B.
Customer did not leave a comment.ellis F.
Very dependable and a great little local shopmarcy B.
Customer did not leave a comment.tom T.
Need to test all lights before renting trailers . I only had turn and brake lights. I drove early in the morning so I had to use flashers until daylight . The equipment was clean and in good shape otherwise .Richard K.
Customer did not leave a comment.penny F.
Customer did not leave a comment.jim S.
Perfect service, could not be happier with the service I received. Thank you!randall B.
Customer did not leave a comment.Alexanderia U.
Customer did not leave a comment.MICHAEL H.
Thanks Very good all aroundpatrick G.