Customer Reviews for Ste Mar Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ste Mar Hardware

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marty S.
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This was THE cleanest U-Haul Truck I have ever rented! Very nice, comfortable rental store.

lynne B.
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roz L.
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larry J.
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Cristopher J.
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Jeffrey R.
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mary S.
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eric S.
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DEBRA F.
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Can't think of anything. Marty went above and beyond helping us with the move. He made our move less stressful. I would recommend this location to anyone.

greg L.
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candace W.
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Not open but talked on phone. Put key in drop box. The plastic tag the key was on got broke because I tripped and fell and landed on key tag. Sorry

DEBRA F.
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Can't think of anything else. No issues at all. Will be renting a truck again in the next few weeks from this same location.

David C.
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Customer did not leave a comment.

Sara A.
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Great customer service!

JOESPH S.
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Really nothing! Maybe a cup of hot coffee!

DALE B.
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U Haul needs to update their records to show the correct hours of operation fot this location. They open at 8:30 a.m.

JEFF S.
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Dennis B.
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Amanda S.
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Brenda L.
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Not a thing, it was great.

henry L.
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Perry D.
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Marty is a pleasure

STAN K.
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The whole renting experience was smooth and easy. The person in charge was friendly and very helpful. I would definitely rent from this location again.

missy S.
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Was charged for more miles then we put on the truck. Used the truck maybe 40 miles and was charged for 50+

missy S.
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Was charged for more miles than was used. Maybe put 25 miles on the truck and was charged for 50+!!!

Steve H.
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jeffrey E.
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Donald B.
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teresa L.
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Neil G.
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eric G.
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ashley K.
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ashley B.
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Very helpful and polite

Eric S.
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gary M.
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Excellent customer service thoroughly informative when I inquired about prices and information very helpful when picking it up will highly recommend Marty to any and everyone and will definitely come back if the need arises.

aaron C.
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2nd time renting from here, it was very fast, friendly, convenient. The truck was very clean

BECKIE B.
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Cindy H.
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Nothing!

Brad G.
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maybe be able to make drop off at any u haul location instead of pick up location

doug R.
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bonnie H.
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Nothing actually the man I rented it from was so nice and made sure I understood everything

jeff D.
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kevin H.
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Bradley S.
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marty S.
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The truck was spotless, this is the only dealer I have ever heard of that has a professional auto detailer clean their trucks before returning them to the lot. This is a great U-Haul dealer.

marty S.
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The service was outstanding. Everything about the truck was explained in detail.

mary S.
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michell V.
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Margaret W.
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James A.
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Don't really have any suggestions to improve on service. I have rented from this location for several years and things have always been quick and easy.

Chase D.
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I had to go from Terre Haute Indiana to Clinton for a truck that was not available at the Terre Haute location after reserving the uhaul about a month in advance. At the Clinton office, I was given only 35 miles in gas for my trip back to terre haute and then for my final destination in Lafayette Indiana. I had to spend 70 additional dollars on gas just to get to my final destination. I also had to stop at the Terre haute uhaul location as Clinton did not have the dolly or supplies I needed. This entire trip was a hassle because of the additional inconveniences.

MICHAEL B.
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ANDREW V.
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Marty was great. I will definitely recommend them to anyone and will use them in the future.

Gerald G.
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Ryan M.
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paula W.
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Monica S.
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The gentleman that assisted us was incredibly helpful and friendly! The truck we rented was VERY clean, it's obvious he takes very good care of the trucks on his lot.

doug W.
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judy K.
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john V.
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I have used this location multiple times now and the equipment is well maintained and ready for use. The owners does everything in his power to make the rental an especially pleasant experience.

Tina C.
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Nothing it was great ! Thanks

tim B.
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Nothing. Marty went above and beyond to make the renting of the Uhaul so easy, 2 thumbs up!

ellis F.
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marcy B.
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Very dependable and a great little local shop

tom T.
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Richard K.
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Need to test all lights before renting trailers . I only had turn and brake lights. I drove early in the morning so I had to use flashers until daylight . The equipment was clean and in good shape otherwise .

penny F.
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jim S.
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randall B.
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Perfect service, could not be happier with the service I received. Thank you!

Alexanderia U.
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MICHAEL H.
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patrick G.
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Thanks Very good all around

Charles S.
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greg L.
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nathan W.
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Marty was great

William B.
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john V.
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Although we came in 15 minutes before closing, the gentleman treated us great. We completed the forms and we were on our way. The truck was spotless, everything Lights, ramp, door ease of opening and all gauges. The truck handled very well (smooth ride). Definitely a provider to use!

David S.
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The experience was very pleasurable it would have made it easier if the local office could adjust online reservations next time I will deal directly with local office instead of doing online

jr K.
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Marty made it easy to rent the car Dolly. No hassles,great service.

Michael B.
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Customer did not leave a comment.

kim W.
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Extremely helpful with contact and pickup/ drop off details. Explained all details of truck. Went over how to drive it what to be careful of type of fuel ect. Great customer service! Type of man any company needs more of.

jamin M.
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Bryan J.
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jacqui M.
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ashley S.
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Lane B.
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Christopher M.
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Ryan should wear a tube top

linda Y.
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Kimberly B.
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Kimberly G.
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Absolutely Nothing! I was pleasantly surprised with the hospitality, insight, and helpfulness. They went above and beyond to ensure satisfaction. If I am in the area and need rental equip. I will visit there

Rachel O.
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Customer did not leave a comment.

Charles G.
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System was down had to wait an hour past pick up time

bart M.
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The store has great customer service. Very quick to respond and get the trucks equipment needed.

JON C.
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Above & Beyond!! Great people, Great service! Everything perfect!!

gene K.
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very good experience

Patricia C.
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Hope H.
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David W.
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Very hospitable and easy to rent from,thank you.

Eric S.
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debbie C.
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No reviews have been submitted for this location.

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