Customer Reviews for Stereo & DJ Outlet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stereo & DJ Outlet

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EMILY K.
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Everyone was super friendly and helpful at this pickup location. However, the trailer was not clean - it was grimey and dirty and smelled so intensely of marijuana that even our clothes hanging in the trailer started smelling after a few days.

Juana R.
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Perdi mi cartera estoy segura se Cayo debajo delaciento porfavor de revisar. I lost my wallet I'm sure is under the seat plz check

Lino L.
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Customer did not leave a comment.

Marcela H.
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This location is in a gang infested area. The Smoke Shop is extremely busy and the patrons are shady characters. Many homeless on the lot asking for money. Little to no available parking. Very unsafe I was afraid to get off my car. I had my son follow me to return the truck.

RUSSELL S.
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Customer did not leave a comment.

Humberto A.
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Good service, good price

Syvilay H.
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Service was unwelcoming and terrible. A lot of miscommunication between employees. I made reservations online and upon my arrival, I got help as soon as I found someone and it took more than 15 minutes to get a 10' uhaul while the employee sounded demanding in telling me to give her any information she needs. I mentioned I would drop the U-Haul off at a different location; the following day, I called the location where I picked up the U-Haul and a lady who sounded very rude told me I have to return the U-Haul to the same location.

ky Y.
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Please improve the app. Had trouble clicking on "dispute/take photo". It would select everything, instead of clicking on button. Connection issues when submitting. Having to cancel forms in order to continue. Which will results in losing or skipping data input, causing inaccurate/incorrect information.

Augustine O.
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Too expensive for the Uhaul experience. Will reeder to other agencies in the future when needed.

DAWNA V.
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Opened door to drive it smelled like someone smoked . My sinuses were not happy for breathing and on top of that fires bringing smoke. Other than that customer service was great and very great customer service 😎

Pedro Angel R.
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Customer did not leave a comment.

JOSIP B.
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Pick up the phone!!! Waiting 45 min to make res is unacceptable.

Jim R.
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Customer did not leave a comment.

shawnte H.
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Customer did not leave a comment.

Suzanne M.
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Have the truck inside cab clean! & mirrors! Location was far from our home & in a not inviting locale. Personnel who assisted us was the best! Friendly & expedient!

Josh P.
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I rent all the time, have been to tons of uhaul places all over the USA. Customer was on point. I would rent from this location again.

ELINOR S.
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Customer did not leave a comment.

Antionette W.
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Customer did not leave a comment.

Hope L.
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I was charged additional $8 when I already put $10 in gas. I only drove the vehicle 7 miles I just thought it was ridiculous that's all.

Daniel G.
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Too much going on in store, not enough staff, wait time for both pick up And return exceeded 15 minutes. A/C was not fully functional in truck.

Moises R.
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The personal was not really train to guide people doing mobile return truck. I had to figure everything on my own.

John N.
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Customer did not leave a comment.

Dan F.
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Customer did not leave a comment.

Lindolyn Quwona M.
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Customer did not leave a comment.

Sandra J.
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Customer did not leave a comment.

Cheyenne N.
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Too busy, not enough training

moises C.
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Customer did not leave a comment.

Janine G.
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Mari and her staff are amazing ?? I am definitely giving 5 ?? Thank you very much!!!!!

Juan M.
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Lock your U-Hauls, park them inside a fenced areas, I found homeless person Inside my U-Haul he was clearly on drugs, I also doing caps the needles and the U-Haul had a really bad urine smell also my head light was out

Cathy W.
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Alexis was extremely helpful!!

Humberto V.
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Customer did not leave a comment.

Jaqueline S.
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Customer did not leave a comment.

Denise M.
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Customer did not leave a comment.

David B.
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The check engine light came on during my rental I had to let truck cool off I called roadside and they said someone would come look at it after a hour no one showed up did anyone bother to do anything no not at all. I was charged more then my reciept showed on uhaul.com and did they bother to apologize and correct the price no way they did not never again will I rent

Warren F.
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Nothing

Carlos T.
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Took forever to receive service then once we were checked in their employee that had keys had left and was over 30 minutes away. It took about an hour from getting service to receiving keys.

Amanda J.
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Fast easy service great customer service. Will definitely be coming back to visit the shop

Ruben V.
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Customer did not leave a comment.

Matthew H.
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Was charged for gas even though I returned it with more than I got it with. Was also charged multiple days because they were closed when I returned it and didn't tell me to report it online when I dropped it off.

Anthony S.
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Good Job!

michael W.
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Customer did not leave a comment.

Noah B.
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Customer did not leave a comment.

Richard Joseph E.
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Customer did not leave a comment.

Alfred G.
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Customer did not leave a comment.

SAMUEL M.
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Customer did not leave a comment.

James E.
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Nothing ?? The lady's in Fresno were I got trailer were so helpful and friendly from start to finish . They were amazing ?? Dropped of trailer in Indio Ca and they were very friendly and helpful ?? Thank you

Antonio N.
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Service was excellent especially the service representative she was very friendly and welcoming she assisted very promptly and answered all questions. Check in process was very smooth as well as the check out process I would definitely recommend this place for any future rentals. Thank you for your prompt service.

Steven R.
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Customer did not leave a comment.

kevin G.
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Great service!

bill W.
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Customer did not leave a comment.

isabel T.
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I was lied to 3 different times on the amount I was to receive back, I was also charged for miles that they said I went over when I only used 68 miles out of 101 that I had

Jarvis Lamore U.
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fix your system

RANJIT B.
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Customer did not leave a comment.

David G.
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The drop off location in Fresno was very very good!! Very nice people.

kevin G.
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Customer did not leave a comment.

Allan Jay K.
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Very friendly and helpful

Romeo G.
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I need someone to call me about my horrible expericene

Kenneth C.
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Customer did not leave a comment.

Debra G.
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I really like this location, it is better than the one down the street, I don't know the name of the one that has half ton pick ups, DJ'S Stereo Store is the best, they strive to help you out and make it right, I have always been satisfied when doing business with these Ladies Thank You DJ'S Stereo.

Steven B.
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Customer did not leave a comment.

Oscar R.
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I was given a truck that had a roof that made a bothering noise where I had to put earbuds just to minimize the sound. I believe that this is a safety measure that needs to get taken care of before renting out that truck.

JOSE L.
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Customer did not leave a comment.

Bryon R.
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Thnaks!

Valerie Antaunet R.
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I believe her name was alexa, she helped me and she was perfect. If i ever need another one I will come back to her and this location. Thank you so much. It was easy, fast, and cheap.

leslie T.
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Customer did not leave a comment.

Arthur M.
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Customer did not leave a comment.

Guadalupe S.
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the area and business was dirty

francisco alvar C.
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Customer did not leave a comment.

Allen L.
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Had to wait because they opened 1 1/2 hours after posted opening time.

gina S.
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Customer did not leave a comment.

Yamina R.
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Customer did not leave a comment.

Amy Melissa E.
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My rental experience was HORRIBLE. I was harassed and threatened daily about extending my rental. I was overcharged $330 on top of the horrible treatment. This place is ghetto, they lie and they will cook your bill with fake charges. They make Uhaul look bad and I will NEVER rent not only from this crap store but Uhaul either. They can expect a formal complaint filed.

mark anthony G.
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Nothing customer service was excellent maricela and her daughter did an excellent job thank you if ever needed a U-Haul I would definitely go back ????

judith S.
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The people are so friendly here! I reserved my truck over the phone, it took 10 minutes to go over paperwork and I was out the door. The truck was clean and comfortable. I would highly recommend this location.

Kimdy N.
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Customer did not leave a comment.

josue o O.
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Everything was perfect

corina G.
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Keep up the good work...Thanks.

Estrella C.
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A safer location! Or maybe adding more lights so the place would be brighter. When we returned the truck after office hours Sunday, there were some guys drinking on the parking lot. We had to circle twice before we could leave the truck. We wondered if those guys would create some trouble. UHaul staff was great, though.

Steven B.
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Customer did not leave a comment.

kathlee W.
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Customer did not leave a comment.

Marcus A N.
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Customer did not leave a comment.

Sue V.
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The truck was very clean. However, there was evidence of smoking in the truck and smelled a bit.

Kong L.
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Never rent from this place again or ever. The worst customer service I've experienced. First of all it was my fault to think such a place (DJ Stereo) would focus on my needs as a mover. The owner lady who helped us would constantly interrupt our time by helping her stereo customers. Dont waste your time or contribute to their income. Find a place where they will focus on your needs.

John Michael H.
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I reserved a truck at this location and had a confirmation number, but somehow they had no record of my reservation. I did forget to take my reservation sheet with me. The person still rented me the size truck I needed. Excellent customer service.

Freddie leon W.
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Customer did not leave a comment.

STEVEN R.
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I used my chime card to rent a U-Haul and still have not got my refund back since October 25th due to in-law paid with her card.. Still waiting and today is November 18th.

cameron steven M.
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Customer did not leave a comment.

darina g G.
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Customer did not leave a comment.

Diantha catherin M.
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I can't think of anything. They were great!

Valarie Dawn B.
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I enjoyed my experience, they were very nice and made you feel comfortable. Also they were happy for me in purchasing my new home

elizabeth marie W.
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Thank you... Great job...

jess M.
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The representative was very knowledgeable and was able to get the U-Haul moving van that I needed when I needed it, even though all units were reserved

steven r A.
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Paint the speed bump in the Parkinglot

Brad O.
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Customer did not leave a comment.

David T.
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Everything was great from start to finish, wouldnt change a thing.The beautiful employee was knowledgeable and courteous, even returned some car keys I had left behind. Thank You.

Janet veronica P.
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Customer did not leave a comment.

alfred alan G.
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Fast and friendly service

FRANCISCO C.
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Customer did not leave a comment.

maribel L.
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Customer did not leave a comment.

Lawrence B.
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I've picked up there before, but this was my first time dropping off a trailer and the experience was fine. I would say having another person working that knows U haul that could check out and check in equipment would have made the time much less of a wait

No reviews have been submitted for this location.

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