Customer Reviews for Stevens Poultry & Hardware Supply LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stevens Poultry & Hardware Supply LLC

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Tom S. on

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Leon D. on

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Only problem the engine lite came on stayed on till I returned it

wayne T. on

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Only problem was one of the tire straps was too short. Had to let air out of my tire to get it on.

Josh B. on

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Terry A. on

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The location was changed without my content the night before. It was also 35 minutes out of the way and took 30 minutes to get the trailer even though I had done express check out.

Yvonne H. on

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Greg W. on

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Donna B. on

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Ritchie G. on

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First the staff at Stevens were outstanding and super friendly. The auto hauler had 2 flat tires. They called u-haul roadside assistance. We had to wait about 90 minutes for the wrecker service to arrive. I made the reservation at one u-haul, but I had to drive about 39-40 minutes out of the way to get the auto hauler. You need a better way to get equipment to the place people need them at. Again I can't say enough good things about the staff at Stevens but having to drive that far out of if there way, and then wait 90 minutes to fix 2 flat tires was a little much

Keith H. on

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Joe B. on

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Charley G. on

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Michael Cain M. on

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Everything was great. No complaints

David M. on

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Patricia A. on

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Johnny W. on

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Right rear light did not work

Billy D. on

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Appliance dolly and moving pads that were supposed to be with confirmed request were not available, Steven's loaned me theirs to load with and I had to rent one from the drop-off site to unload, Not a good business practice,

Craig C. on

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Claire P. on

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I had an issue that required a call to customer service. I was told to ask the person at the drop off location call them because she didn't know the phone number.

Vicky A. on

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MELLISA W. on

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Complicated pick up which took over 3 hours at the this location. I had driven over 5 with it raining off and on & poor visibility. I called Uhaul at least 4 times. I was told do this and do another thing and they would hang up. Regardless they did not tell me until the last conversation that since I picked it up after 7pm instead of 6 pm my rental would not go thru. That is absurd, as when I spoke to the lady at the hardware shop I told her I was driving through rain and storms and would be late. Also, I had told her around 6-615pm and arrived at 710pm. I can not tell you what time the rental finally went through. I do know it was around 2200 pm as the Dolkar General next door closed.

Sally S. on

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anthony W. on

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It would be nice if y’all could Bring it to da customer When the customer pay by card over da phone

Ricky D. on

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DORIS G. on

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Chandra C. on

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sonya E. on

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Tom S. on

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Always have had an excellent experience with Uhaul .

clint N. on

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DEANE S. on

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Nice friendly service and very accommodating to changes in our schedule.

Kandice E. on

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Neil W. on

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They were great at helping us to get what we needed. Highly recommend this place.

Terry D. on

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Everything couldn't have went better

Jeremy B. on

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Michelle H. on

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Declan Y. on

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preston R. on

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Did not finish with the truck until after most locations were closed. Stevens was open and allowed me to drop the truck off there. Very nice and helpful.

STACEY D. on

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LISA J. on

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Truck was not clean.

LISA J. on

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KAYLA G. on

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sabrina S. on

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MICHAEL C. on

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LEE B. on

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I asked 4 a close location. It wasn't. There are closer locations to my address.

Tom I. on

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GARY J. on

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Personnel did not seem knowledgeable concerning uhaul equipment.

KATHRYN S. on

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We think the gas gauge is not working. We put twice the "recommended" amount to fill it back up to the original place and the next morning it had dropped to half that.

TIM C. on

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Customer did not leave a comment.