Customer did not leave a comment.Tom S.
Customer Reviews for Stevens Poultry & Hardware Supply LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Randy G.
They did not have my appliance dolly in truck so i lost all my appliances stove, frig and washer and dryer. Over 6k worthCharles T.
Customer did not leave a comment.TODD B.
Customer did not leave a comment.jay H.
Customer did not leave a comment.Patrick C.
Customer did not leave a comment.Stanley F.
Had no problem very helpful in getting me hooked up.david S.
Address was incorrect on pickup location. Based my mileage off the pickup location on the invoice. There was 9 miles difference in location on the invoice and the actual invoice. Made me go ok ver my mileage and was charged extra. Lasy was rude and basically ty old me to suck it up that I was paying extraRicky B.
This location was 15 miles from our home. We had a location only 5 miles away, but could not drop it off there.Brenda P.
Customer did not leave a comment.Robert C.
Very nice and helpful folks. Close to the house and they also have a lot of things country folks need.Alvin W.
I was given the wrong Auto Transport they told me they had a 19 foot transport that could fit my truck the day of the move they had the same one their that they brought me Psy had to hire a transport service to transport my truck my truck to my new location which was 700 miles and it cost me $595 to have my truck transported Uhaul told me they had a transport for but they gave me the wrong one so I was over a half a day late for my move and it cost me a lot more moneytimothy J.
The location was about 14 miles out of the way for us to pick up. There was several UHAUL dealerships very close to the apartment.glena C.
They were awesome and fixed the problem for me.Christopher L.
Customer did not leave a comment.Tom S.
Only problem the engine lite came on stayed on till I returned itLeon D.
Only problem was one of the tire straps was too short. Had to let air out of my tire to get it on.wayne T.
Customer did not leave a comment.Josh B.
The location was changed without my content the night before. It was also 35 minutes out of the way and took 30 minutes to get the trailer even though I had done express check out.Terry A.
Customer did not leave a comment.Yvonne H.
Customer did not leave a comment.Greg W.
Customer did not leave a comment.Donna B.
First the staff at Stevens were outstanding and super friendly. The auto hauler had 2 flat tires. They called u-haul roadside assistance. We had to wait about 90 minutes for the wrecker service to arrive. I made the reservation at one u-haul, but I had to drive about 39-40 minutes out of the way to get the auto hauler. You need a better way to get equipment to the place people need them at. Again I can't say enough good things about the staff at Stevens but having to drive that far out of if there way, and then wait 90 minutes to fix 2 flat tires was a little muchRitchie G.
Customer did not leave a comment.Keith H.
Customer did not leave a comment.Joe B.
Customer did not leave a comment.Charley G.
Everything was great. No complaintsMichael Cain M.
Customer did not leave a comment.David M.
Customer did not leave a comment.Patricia A.
Right rear light did not workJohnny W.
Appliance dolly and moving pads that were supposed to be with confirmed request were not available, Steven's loaned me theirs to load with and I had to rent one from the drop-off site to unload, Not a good business practice,Billy D.
Customer did not leave a comment.Craig C.
I had an issue that required a call to customer service. I was told to ask the person at the drop off location call them because she didn't know the phone number.Claire P.
Customer did not leave a comment.Vicky A.
Complicated pick up which took over 3 hours at the this location. I had driven over 5 with it raining off and on & poor visibility. I called Uhaul at least 4 times. I was told do this and do another thing and they would hang up. Regardless they did not tell me until the last conversation that since I picked it up after 7pm instead of 6 pm my rental would not go thru. That is absurd, as when I spoke to the lady at the hardware shop I told her I was driving through rain and storms and would be late. Also, I had told her around 6-615pm and arrived at 710pm. I can not tell you what time the rental finally went through. I do know it was around 2200 pm as the Dolkar General next door closed.MELLISA W.
Customer did not leave a comment.Sally S.
It would be nice if y'all could Bring it to da customer When the customer pay by card over da phoneanthony W.
Customer did not leave a comment.Ricky D.
Customer did not leave a comment.DORIS G.
Customer did not leave a comment.Chandra C.
Customer did not leave a comment.sonya E.
Always have had an excellent experience with Uhaul .Tom S.
Customer did not leave a comment.clint N.
Nice friendly service and very accommodating to changes in our schedule.DEANE S.
Customer did not leave a comment.Kandice E.
They were great at helping us to get what we needed. Highly recommend this place.Neil W.
Everything couldn't have went betterTerry D.
Customer did not leave a comment.Jeremy B.
Customer did not leave a comment.Michelle H.
Customer did not leave a comment.Declan Y.
Did not finish with the truck until after most locations were closed. Stevens was open and allowed me to drop the truck off there. Very nice and helpful.preston R.
Customer did not leave a comment.STACEY D.
Truck was not clean.LISA J.
Customer did not leave a comment.LISA J.
Customer did not leave a comment.KAYLA G.
Customer did not leave a comment.sabrina S.
Customer did not leave a comment.MICHAEL C.
I asked 4 a close location. It wasn't. There are closer locations to my address.LEE B.
Customer did not leave a comment.Tom I.
Personnel did not seem knowledgeable concerning uhaul equipment.GARY J.
We think the gas gauge is not working. We put twice the "recommended" amount to fill it back up to the original place and the next morning it had dropped to half that.KATHRYN S.
Customer did not leave a comment.TIM C.