Customer Reviews for Steves General Store
(U-Haul Neighborhood Dealer)

376 reviews

1573 Main St   Oxford, ME 04270
(Call Location W/New Res)

(207) 743-9713

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 3 pm
Special Operating Hours
  • 1/28/2022: 8:00 am - 4:00 pm

Services at this Location:

Contact Us

(207) 743-9713

1573 Main St
Oxford, ME 04270
(Call Location W/New Res)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 5 pm
  • Sun: 8 am - 3 pm
Special Operating Hours
  • 1/28/2022: 8:00 am - 4:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

The customer service at Steve's it 2nd to none....

mark P. 
Rating:
5.0

Checked in the day before but they had no record of doing just that. Had to do it all over again when arriving

Rick T. 
Rating:
4.0

Customer did not leave a comment.

DWIGHT LEE S. 
Rating:
4.0

Make sure the compartment is broom swept & that the door slides up & down easily

Delmarie C. 
Rating:
5.0

Customer did not leave a comment.

natalie K. 
Rating:
5.0

Everything was good, no complaints.

NORMAN W. 
Rating:
5.0

Easy peasy

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

Cory B. 
Rating:
2.0

Truck cab smelled like beer! Very unfriendly staff @ the store….wouldn't recommend to anyone!

walter M. 
Rating:
2.0

Customer did not leave a comment.

Elizabeth M. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

David Y. 
Rating:
3.0

Customer did not leave a comment.

lawerance C. 
Rating:
3.0

The location wasn't the issue. Your app and lack of customer service skills was!!

William N. 
Rating:
5.0

Simple and efficient

THOMAS K. 
Rating:
5.0

None

Edward L. 
Rating:
5.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

Steve's is great! Very helpful and nice. Great food too!

jake H. 
Rating:
5.0

Customer did not leave a comment.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Everything went perfect had no issues over 600 miles of travel!

peter S. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
5.0

very friendly and professional

Nick B. 
Rating:
5.0

Customer did not leave a comment.

ERIC P. 
Rating:
5.0

They were helpful and friendly, and went through great lengths to make sure we had everything we needed for our drive. I'd definitely Italy go back again.

Jonathan F. 
Rating:
5.0

Customer did not leave a comment.

Sondra F. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Everything is fine

Hank S. 
Rating:
5.0

Great Service...

david W. 
Rating:
4.0

Customer did not leave a comment.

ed I. 
Rating:
5.0

Customer did not leave a comment.

randy L. 
Rating:
5.0

Customer did not leave a comment.

Beverly S. 
Rating:
3.0

No problem!!

Norris S. 
Rating:
5.0

Customer did not leave a comment.

Jud K. 
Rating:
5.0

Customer did not leave a comment.

Lynn M. 
Rating:
5.0

Customer did not leave a comment.

papoose P. 
Rating:
5.0

Steve is great! Nothing to improve!

Ellen B. 
Rating:
5.0

Nothing

Robert M. 
Rating:
1.0

Customer did not leave a comment.

pete B. 
Rating:
5.0

They're on top of everything. Great dealer.

Peter S. 
Rating:
4.0

Customer did not leave a comment.

Brandi B. 
Rating:
5.0

Great

Hank S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
2.0

Customer did not leave a comment.

Trey Y. 
Rating:
5.0

Steve was great and very helpful.

Trey Y. 
Rating:
5.0

Customer did not leave a comment.

jared S. 
Rating:
5.0

Customer did not leave a comment.

Hannah Z. 
Rating:
5.0

Customer did not leave a comment.

Keith P. 
Rating:
5.0

Customer did not leave a comment.

MARCUS R. 
Rating:
3.0

My order began at another UHaul further away . So this Uhaul deserves partial credit .

David F. 
Rating:
3.0

Funky combination of businesses and Steve handled the rental process friendly, easy and quick.

Judy M. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Stacey R. 
Rating:
5.0

Customer did not leave a comment.

Maxine M. 
Rating:
5.0

Confused as to why I got charged another 200.00 when I paid in advance?

Melanie W. 
Rating:
5.0

Customer did not leave a comment.

Lerryn B. 
Rating:
5.0

Customer did not leave a comment.

Arden K. 
Rating:
5.0

Owner is amazing and even added an extra day for me so I didn't have to stress about getting the equipment back on time.

Terrence J. 
Rating:
5.0

Customer did not leave a comment.

Mary Ann H. 
Rating:
4.0

Friendly owner, n overall easy experience. Only fly in the ointment was a shady-looking customer being able to view my personal info on the PC screen. Something needs to be done to create more privacy in this store.

ken H. 
Rating:
5.0

Add a crank handle to raise and lower the trailer..

Alan S. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

It just takes a while to pick up the equipment even after I had registered everything online

FRANK P. 
Rating:
5.0

Customer did not leave a comment.

Carlton L. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Asa P. 
Rating:
3.0

Is this a U-Haul rental place or a diner?

Jud K. 
Rating:
5.0

Customer did not leave a comment.

Frederick D. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

Owner was very accomedating and refunded us the money charged for the moving pads we did not receive.

roger W. 
Rating:
3.0

Customer did not leave a comment.

Faith C. 
Rating:
4.0

Ensure online checkin works.

Judith W. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
3.0

IT COST QUITE ALOT

Dail A. 
Rating:
4.0

kind of a big price increase from last year

john C. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
1.0

Had to drop the trailer myself because the "uhaul guy" wasn't there today...And they charged us the extra 40$ AFTER we were gone....no check out, no observation of trailer.....total scam....Will never use uhaul again, Penske all the way..... I would suggest that Uhaul reimburse the 40$ or this could get ugly.

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Mary Ann H. 
Rating:
5.0

Customer did not leave a comment.

Larry M. 
Rating:
3.0

Customer did not leave a comment.

Eli Y. 
Rating:
5.0

Everything was great!

Larry M. 
Rating:
5.0

No improvements needed!

crooked R. 
Rating:
4.0

Nice, easy transaction all around

WAYNE V. 
Rating:
5.0

Customer did not leave a comment.

Joseph O. 
Rating:
5.0

Steve and his staff are incredibly friendly and welcoming. They respect their customers and provide impeccable service. They are great representatives of U-Haul. Thank you for an excellent and easy rental experience.

Jack B. 
Rating:
5.0

Helpful, quick drop off. The truck was inspected and I was on my way.

Fred M. 
Rating:
5.0

Customer did not leave a comment.

Marc G. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

I thought it was quite interesting to see pumps from earlier days and I was greeted by a very friendly chef and she took my paperwork and said I did not have to wait, within minutes, I was notified that the paperwork was taken care of, it was thrilling to walk into a diner/Uhaul. I felt welcome and most importantly, I did not have to worry about if something was taken care of or not...????

steven C. 
Rating:
5.0

Customer did not leave a comment.

celeste P. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
4.0

Customer did not leave a comment.

john C. 
Rating:
1.0

Unfriendly location, not good customer service, also not well kept up. Would not go back. Truck was fairly clean, but didn't shift well.

Christopher C. 
Rating:
4.0

convenient and friendly staff

Aarne P. 
Rating:
5.0

Customer did not leave a comment.

Fred M. 
Rating:
5.0

The guy at this uhaul place was super nice. I am to thank him for being so nice

Jennie B. 
No reviews have been submitted for this location.

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