Customer Reviews for Stewarts Storage LLC
(U-Haul Neighborhood Dealer)

92 reviews

501 W Main St   Olney, TX 76374

(940) 564-2364

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(940) 564-2364

501 W Main St
Olney, TX 76374

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DaLayna R. 
Rating:
5.0

It cost tooo much for one day

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Valerie S. 
Rating:
5.0

Customer did not leave a comment.

crystal P. 
Rating:
3.0

This review has nothing to do with the locations. It just has to do with the U-Haul policy in itself. It was totally ridiculous why I was told to go pick up a vehicle when the store was not open and I had a guarantee. I guess we know what you mean by guarantee, not a damn thing. I will definitely use another moving company in all of my adventures

Billy G. 
Rating:
5.0

Customer did not leave a comment.

Sonia C. 
Rating:
5.0

Dropped off a car hauler and texted the manager. He responded quickly. No problems. Would use again

Steve W. 
Rating:
3.0

Customer did not leave a comment.

Terrance H. 
Rating:
3.0

Customer did not leave a comment.

Jessicca F. 
Rating:
5.0

Stewarts is a great place to rent U-Haul. Very friendly staff and very accommodating.

Hermes R. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Absolutely nothing. Mr. Robert was great !! I highly recommend this uhaul location!!!

Christie B. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
3.0

It really wasn't the locations fault that I am not pleased. The online system did not work well, and it was a hassle. I had location settings on, and it kept saying I didn't. We were one hour later getting our truck because we had to call a person to come in. He added insurance to my contract, which I was unaware of as my original order did not have this. It was just a bad experience all around.

tim E. 
Rating:
5.0

It's all good

sammy H. 
Rating:
2.0

Customer did not leave a comment.

Laura A. 
Rating:
3.0

Had issues getting the key due to there not being a customer check in area. Was charged more than what my receipt stated it would be charged (this was checked instantly with my bank so not an issue with the return) could not get ahold of uhaul to see why there was a discrepancy.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

DEANA D. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Customer did not leave a comment.

Derrell P. 
Rating:
5.0

Customer did not leave a comment.

Carissa W. 
Rating:
5.0

Customer did not leave a comment.

Billy H. 
Rating:
5.0

Outstanding service

Debbie G. 
Rating:
5.0

Customer did not leave a comment.

Austin R. 
Rating:
5.0

Customer did not leave a comment.

Norm F. 
Rating:
5.0

Customer did not leave a comment.

DaLayna R. 
Rating:
5.0

Customer did not leave a comment.

Kendall M. 
Rating:
5.0

Excellent Customer Service!!

MATT M. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
4.0

Customer did not leave a comment.

Kayla S. 
Rating:
5.0

Customer did not leave a comment.

MATT M. 
Rating:
3.0

Parking area very crowded with trucks and trailers parked everywhere. Very hard to disconnect the trailer from the truck

Lynn J. 
Rating:
5.0

Automated drop off.

nathan S. 
Rating:
3.0

Made a reservation for a storage unit and before we could go pay for it, it had been rented out.

Jesse C.  |  Reservation 
Rating:
5.0

The owner of this UHAUL branch was extremely helpful and processed the paperwork very quickly. I highly recommend Stewarts Storage in Olney.

Neal W. 
Rating:
5.0

Customer did not leave a comment.

lila M. 
Rating:
4.0

Customer did not leave a comment.

Skipper H. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
4.0

Customer did not leave a comment.

Larry G. 
Rating:
3.0

no one there just drop off in parking lot

Jennifer L. 
Rating:
5.0

Jason pack in Olney, Tx was exceptional in the customer service dept

Renee L. 
Rating:
5.0

Customer did not leave a comment.

Shanna O. 
Rating:
5.0

Customer did not leave a comment.

BILL L. 
Rating:
5.0

Customer did not leave a comment.

tommy S. 
Rating:
3.0

Customer did not leave a comment.

Robert B. 
Rating:
3.0

Customer did not leave a comment.

Conny C. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
1.0

Location does not answer the phone, associates are rude and denigrating, absolutely no customer service.

Scott W. 
Rating:
3.0

Customer did not leave a comment.

Billy G. 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

The drop off location was great and convenient.

KEVIN G. 
Rating:
5.0

Customer did not leave a comment.

KENDRA E. 
Rating:
4.0

Nothing! Great job!

tamara H. 
Rating:
3.0

Customer did not leave a comment.

REX D. 
Rating:
5.0

The rep I worked with to rent the auto hauler was always prompt getting back to me and very nice to work with.

Jennifer E. 
Rating:
5.0

Customer did not leave a comment.

KENT W. 
Rating:
5.0

Customer did not leave a comment.

kendall M. 
Rating:
5.0

Customer did not leave a comment.

monica K. 
Rating:
4.0

Customer did not leave a comment.

ASHLEY B. 
Rating:
4.0

Customer did not leave a comment.

STUART S. 
Rating:
5.0

nothing

carol R. 
Rating:
3.0

Customer did not leave a comment.

jerry S. 
Rating:
5.0

Good response to initial call for service

WILLARD K. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Excellent help and service.

greg R. 
Rating:
4.0

Customer did not leave a comment.

nancy H. 
Rating:
3.0

Customer did not leave a comment.

Tina K. 
Rating:
3.0

i was scheduled to pick up the truck at 11:00 and there was nobody there. After numerous phone calls somebody finally showed. I had to drive 30 miles out of the way due to there not being a truck available in my town.

Brandy R. 
Rating:
5.0

Customer did not leave a comment.

Wayne H. 
Rating:
4.0

Customer did not leave a comment.

Rickey K. 
Rating:
5.0

They was helpful and friendly people got in and out in no time.

ANTHONY M. 
Rating:
3.0

Customer did not leave a comment.

LINDA W. 
Rating:
1.0

Getting information correct.

MATT D. 
Rating:
2.0

No one was on site so I just dropped the truck off----no problems

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

RETTA B. 
Rating:
5.0

Customer did not leave a comment.

EDDIE M. 
Rating:
4.0

Customer did not leave a comment.

BOB W. 
Rating:
5.0

Customer did not leave a comment.

ANNA M. 
Rating:
5.0

Customer did not leave a comment.

Danny M. 
Rating:
3.0

THE MAN I SPOKE TO WAS VERY COURTEOUS AND FRIENDLY. I THINK THERE NEEDS TO BE AN ATTENDANT ON SITE DURING "OPEN" HOURS. I REALIZE THAT THERE IS NOT A CONSTANT FLOW OF CUSTOMERS, BUT HAVING TO CALL SOMEONE AND THEN WAIT FOR THEM TO SHOW UP SEEMS UNPROFESSIONAL TO ME.

KAREN Q. 
Rating:
4.0

Customer did not leave a comment.

DONNA E. 
Rating:
5.0

Check your mileage, we did not go 55 miles according to our car mileage and according to miles posted on state signs, from Olney to Archer City and back does not equal 55 miles. The service was great! Thank you!

shirley J. 
Rating:
5.0

Customer did not leave a comment.

Rex T. 
Rating:
5.0

Customer did not leave a comment.

KURE C. 
Rating:
4.0

Had no problems. Was easy to work with.

ELWYN W. 
Rating:
2.0

My over all exp. was less than satisfactory, the truck was great. The scheduling was extremely poor. I reserved the truck well in advance so it was available. At the last minute I had to drive 60 miles for a truck. I had to take it to a car was to clean cab,windows and windshield. I was called 3 days before it dropped off the truck stating I was late. The return date was incorrect. UHAUL is not the only Co. In town they need to stop acting like it.

DARRELL F. 
Rating:
5.0

Customer did not leave a comment.

RODNEY D. 
Rating:
5.0

Great people and they go above and beyond to help you.

ALISON Y. 
Rating:
3.0

Customer did not leave a comment.

CLAY R. 
Rating:
5.0

Drop off was great, Jason was a great help!

KAY D. 
No reviews have been submitted for this location.

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