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tracy W.
Customer Reviews for Stewarts Street Performance
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was fine. Any suggestions I have are for haul in general. I would rather pay a higher daily rate and have free mileage. Not everyone needs a local moving, and not everyone is moving their house. Some people are trying to move a one time shipment, and .89 a mile really ran through my budget. I had to go 800 miles round trip and the mileage cost was more than the truck.
Svetlana K.Nice folks at this location. The truck was dirty when I picked it up. Dirt, strips of packing plastic and candy on the floor. There were even someone's keys in the cab. The trucks speedometer was at least 30mph off. At one point it said I was doing 80mph when the person following me said I was doing 50mph. Not the best u-haul experience I've ever had.....
Charles M.Good crew, available equipment, easy in and out with a big truck.
shaun R.Easy Smooth Transition. I will be back.
Harry N.Prompt, efficient and courteous service. Thank you
Kyle T.Don't double charge me. Charged me the estimated and then using the app to return it charged me a second time. Contacted chat uhual customer support and they wouldn't do anything. Now get to dispute the fraudulent charge
Christopher N.the people working were friendly and helpful, they made the whole process from check in and to check out as easy as possible.
Michelle D.I returned my trailer during closed hours.
Robert S.Arrived at 10am on Thursday. No one was there!!! Called number, many many rings before I got voice mail. Did phone return which was not what I had reserved. I had a separate contract for the appliance dolly, hope that gets credited correctly.
Martin M.Excellent service, felt at home and respected. Would highly recommend this location.
Trampus T.The people were nice but the office was smelly and not very clean.
Debbie L.Everything went smoothly. Staff was very friendly
Gina M.Needs better drop off area. Congested and personnel not friendly or helpful. Poor communication
KENNY O.I always have great Uhaul experiences at this location. Good trucks, great customer service, nice long office hours and a very convenient location.
Peter I.Have used Uhaul for years :)
ann R.Great, fast. Good location.
Aaron A.Great guys.
Brett A.Our pick up location and time changed without any notification. Making 2 trips to find all this out was a waste of very expensive gas
April R.Staff was very helpful and courteous
Tom D.I returned the trailer a day early, and the person who was there didn't know how to check it in. Just said your fine, couldn't answer if I was going to get a refund for being returned early. And then I was contacted two days later asking when I was going to return the trailer.
lewis C.Nothing
Victoria D.Helpful friendly crew, Thank you.
Robert W.Stewart Street Performance is always a wonderful experience, and I will continue using them for all uhaul rentals.
Evan H.I'm not sure where the drop in communication was…on the U-Haul website I reserved a truck for one way. The morning of when we went to pick it up, we were told they do not have any one way trucks available. This ends up being substantially more cost and hassle for us. There was no way to just rent another truck at this point so we were stuck. I don't think that's right. If you can't deliver with what was offered and reserved then customers shouldn't be charged as such. There was also $60 in additional “truck tax†tacked on that was not disclosed in my original quote. This rental cost almost $400 and we didn't even have it for 24hrs. I will not use U-Haul in the future or this location.
Sarah B.nothing. Efficient, quick, friendly
michael R.Good people and service!
Michael T.Thank you
Stephan J.The drop off location that was text to me took me to an address that didn't exist. Had to find it on my own. This happened twice.
Mark C.NONE. FRIENDLY, QUICK, CONVENIENT.
michael R.We have rented before from this location and are always pleased.
James F A.Even if after a snow, the equipment should be cleaned.
KATHY O.This is my 2nd visit for rentals at this location. Would use in the future.
Marsha W.The guys at this location were nice friendly but the location itself was kind of remnants of like a dumpy tire shop the couches that they have their work off and really grungy now these guys were nice guys but the couch was off putting
Tammy B.The people here my the experience easy and uneventful!!
John K.Was disappointed with U-Haul with one-way rental was double the cost of round trip
RONALD P.Staff was friendly, fast, and helpful.
Bill F.My only complaint was that I needed an adapter for the lights because they didn't sell any. After they already had the trailer hooked up, they had to unhook it and I had to go to another store to purchase an adapter for the lights and return.
hayley M.The location was not very professional in handing off the rental and not very helpful about the self-service option. The truck share 24/7 process was very bugged and difficult to use, and the app was not very clear on stipulations for returning a rental late.
Lester L.Very accommodating, professional and friendly. Highly recommended!!
John S.This location is also top rated in my opinion.
Chris V.Staff was very professional and helpful
Darrell G.Nothing, service was great!
Kim L.Maybe put a 55 mile an hour speed limit on your car hauling trailer so the people behind know it's only 55 like the driver sees in the mirror
jeff L.Cleaner windscreen
Michael K.When we dropped off it was around 12am so it didn't look inviting in the dark. Lol however the car that came in went to the side of the building where we couldn't see them slowly left after about 5 to 10 minutes was creepy. Thankfully the gate was open to allow us in the yard to drop off and they did have a stop box for the key.
Molly H.Great customer service
Theodore B.Nothing. Pleased with the service and help I received.
Joseph A.